People Partners

Sherborne House, Humber Avenue, Coventry CV1 2AQ
Review Us
9.8 35 Reviews
  • People Partners, Coventry
Show People Partners on the Map
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to PBL Care Ltd
PBL Care Ltd
10
Member Logo
Home Care Providers belonging to High-End Health Care UK Ltd
High-End Health Care UK Ltd
8.0

Care Provided by People Partners

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £36.95

At People Partners, we’re dedicated to providing high-quality care, our fees are all-inclusive, covering everything with no additional costs or hidden charges this covers all aspects of your care, from the initial assessment to ongoing support . Travel to and from your home by our Care Professionals is included, with additional trips (such as shopping, appointments, or outings) charged at 50p per mile.
Any further questions or to book your initial assessment, feel free to contact our management team.

These prices are only a guideline, please contact People Partners to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Taylorcare Ltd

Person in charge

  • Zoe Aujla (Registered Manager)
Are you the Owner/Manager of People Partners? View your Advertising Options

People Partners Reviews (35)

9.8

People Partners has a Review Score of 9.8 (9.806) out of 10, based on 26 reviews in the last 2 years.
Over all time People Partners has 35 reviews.

Overall Experience
  • 30
  • 5
  • 0
  • 0
  • 0
Date Published
  • 35
  • 5
  • 5
  • 26
  • 9
Reviewer Connection to People Partners
  • 12
  • 10
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 35, showing 21-35
Review from D F (Wife of Client) published on 26 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care my husband is receiving from People Partners, the concern for his well-being is very good indeed.
Reply from Zoe Aujla, Registered Manager at People Partners

Thank you for a lovely review. We are so pleased you are happy with the care People Partners are providing.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Martin F (Client) assisted by family/friend published on 23 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the service I receive, the kindness and consideration is faultless, grateful for the help I receive allowing me to stay at home, thank you.
Reply from Zoe Aujla, Registered Manager at People Partners

Thank you for leaving such a lovely review. We are so pleased you are happy with the service we provide.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L B (Granddaughter of Client) published on 10 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
People Partners have been the most fantastic support for my grandma and my family over the years. Always keeping us updated, giving great advice and always at the end of the phone if we needed anything. The way they care, the way they treated her as if she were a member of their own family, the dedication
to the job, professionalism and care are second to none. I would recommend People Partners to anyone I know.
Reply from Zoe Aujla, Registered Manager at People Partners

Thank you for a lovely review, we are so pleased to have been able to support all of your family through this time.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J H (Daughter of Client) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service as usual from People Partners. When I had a particular issue this month with Mum and her care, they were at the end of the phone to discuss it and offered a solution which worked out very well. I know that I can rely on their support.
Also, we seem to have settled into a pattern with
the same group of 4 or 5 carers each week. Mum gets along with all of them and I know that she takes comfort from seeing the usual faces each time. She doesn't cope too well when new people come along.
Reply from Zoe Aujla, Registered Manager at People Partners

Thank you for leaving such a lovely review, we are so pleased we are able to support you all for the best outcomes for your mum.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B R (Client) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service, very cheerful and inspiring happiness, never let me down, nothing ever too much for them. I regard my main carers as friends. Although the cost is high it is worth it to stay in my own home, and certainly less than it would cost me to stay in a residential home, I would have to sell
my house to finance that!
Reply from Zoe Aujla, Registered Manager at People Partners

Thank you for taking the time to leave such a lovely review, we are so happy to be able to support you to remain living independently in your own home.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C G (Daughter of Client) published on 9 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our dad wasn't initially comfortable with strangers entering her home and looking after him. He was fiercely independent and wasn't great even with my help!
The care staff were patient and kind with Dad, taking their time to learn more about him and his care. Dad now looks forward to their visits and
we are comfortable knowing Dad is cared for with kindness and humour he deserves. Thank you.
Reply from Zoe Aujla, Registered Manager at People Partners

Thank you for leaving a lovely review, we are so pleased we have been able to support your dad with a team of regular carers to alleviate any worries. It is our pleasure to provide the care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Wendy F (Daughter of Client) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can I say about this care company – absolutely fantastic! From the management to all their carers, they are amazing. They have cared for mum for over 3 years doing anything and everything to make her life, and mine, as enjoyable as possible. They have all used their individual talents to benefit
mum. They cared for her until she passed away, often staying beyond their time because they didn’t want to leave her. They always communicated any concerns promptly, are kind and patient and always at the end of the phone if I needed advice. I have never met a more compassionate, caring group of people who truly care for their clients. They were not only mum’s carers but became our friends with their loving support for our family.
Reply from Zoe Aujla, Registered Manager at People Partners

Thank you so much for taking the time to leave a lovely review. We are so happy we have been able to support you all.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Linda C (Daughter of Client) published on 29 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has Alzheimer's and after 18 months of my care and a sudden decline, a care package is now needed. Mum has good days and bad but tonight I met mum's carer. She is so lovely I instantly felt comfy and relaxed with her. I've seen the bond mum and the carer have already just after 6 days of care.
Amazing carer, thank you and the people partners team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Valerie B (Client) published on 15 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
People Partners have been fantastic since day one but even more so when I came out of hospital after a bad fall. They put in all the care I needed as soon as I came home and a month on, with their support I am back on my feet as I was before, they have given me back my independence. Every single carer
is friendly and helpful, always asking if there is anymore that they can do. They really would do anything to help and we always have a good chat before they leave. They take an interest in me. I love them all.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Karen M (Daughter of Client) published on 27 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience of Kare Plus is, in a nutshell, 'fantastic'.
Communication between carers and myself is brilliant. The support given to both Mum and Dad has been superb. We are able to relax more, knowing that Mum and Dad's needs are met.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from V M (Wife of Client) published on 26 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After being ripped off by care companies in the past, due to my mother's care, I was reluctant to have anyone to help care for my husband. The care was always well below standard. The cost was far too expensive for what had been given. I was so worn out and drained after caring for my husband. The family
stepped in and found Kare Plus. What a wonderful, caring lot they are. The price and the care are all second to none. Their timekeeping, trustworthiness is perfect. First class company.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M R (Wife of Client) assisted by family/friend published on 12 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with the services provided, whether weekly assistance or sitting duties. Always on time but any delay they will call ahead to inform us. Friendly staff, always chatting and making sure everything is okay.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Dennis S (Husband of Client) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has dementia and has to be treated as one would do a recalcitrant small child. This is what is provided by Kare Plus.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Patrick O (Client) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is OK, but not much to do. I am rather independent.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Valerie C (Power of Attorney of Client) published on 4 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kare Plus are 100% in everything. We tried 3 other agencies that could not suit my friend's needs. She is 98 and only needed care in the last 5 years.
Continuity and communication are so important and are met every time. In her words "best thing about the carers who come in is they care".
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for People Partners is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.806 for People Partners is calculated as follows: ( (128 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 155 Ratings = 4.806
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for People Partners is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact People Partners to verify any information. View our terms and conditions. People Partners has an Basic Service - more info.