





The Registered Manager of Compassionate Care Team has a wealth of experience in the field of Caring. The domiciliary care agency provides personal care to people who live in their own homes in Retford, Worksop, Ollerton and Edwinstowe.
They are regulated by CQC and contracts with Nottinghamshire County Council and Health.
They recruit kind, compassionate care staff who receive full training to enable them to carry out care requirements for...
Care Provided by Compassionate Care Team Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £28 - £30
Contact Compassionate Care Team Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Compassionate Care Team Ltd
- Private Owned
Person in charge
- Naomi Bennett (Registered Manager)
Compassionate Care Team Ltd Reviews (33)
Compassionate Care Team Ltd has a Review Score of 9.4 (9.354) out of 10, based on 9 reviews in the last 2 years.
Over all time Compassionate Care Team Ltd has 33 reviews.
Mum has carers twice a week to help her shower and wash her hair. They are always caring and efficient in a particularly challenging year.
Thank you very much for this review. It is nice to receive positive feedback.
Thank you - it’s early days but Mum is very happy with the carers - the office have been very helpful and responsive to enquiries. And we have peace of mind that Mum is safer, supported and less isolated.
Thank you so much for your review, I will ensure the staff are aware of your comments.
My mum has been cared for by Compassionate Care for well over a year. They have been brilliant with her despite her worsening condition. Nothing has been too much for them. At the drop of a hat, we have added days and times. Not a problem. Mum is happy in their care. Cannot fault their professionalism. Very friendly. Always keep relatives informed.
Thank you for your review, I will ensure comments are passed on to the team.
Very good service and I can’t complain. I am always pleased to see all of my carers when they come to carry out my care. I also find the management team very fair in all areas. Overall I am happy with the service I receive from the company.
Thank you for your comments, I will forward your comments on to the staff team.
Very friendly and approachable care workers and managers. Always willing to help out with requests or suggestions. I have found the care workers to be trustworthy and honest and always kind and sympathetic with mum.
Thank you for your review, I will ensure your comments are passed on to the staff team.
Very good service. A good rapport with all carers who are excellent.
Thank you very much for your review of our team. I will pass your comments on to the team.
They take advantage of his vulnerability.
Hi we are sorry that you have felt this way. We do appreciate going digital has had a big impact regarding carers completing visits on a phone. We have addressed issues with particular carers in the past who are now no longer working for the company.
Highly recommend this company. All the management and staff willing to go that extra mile. Professional, caring and friendly.
Thank you so much for your comments, I will forward them onto the team.
It is very hard to score since, as with many things related to client/people care, there are always variables. Generally, I am more than happy and satisfied with the care and at times I feel that carers go that 'extra mile' - might be part of the package, but it comes across as such. There will always be exceptions but the positives certainly outweigh the negatives.
Amazing, Amazing, Amazing. The girls are so cheerful and helpful. They helped my neighbour last year after he came out of hospital due to a fall. He was really low but the girls encouraged him every day to do his exercises and he is walking again when everyone thought he would give up! Can't recommend enough and they send out newsletters and post on Facebook to keep everyone up to date.
Lovely kind staff and no job is too much. Can’t thanks them enough for all the help they have given to mum.
Compassionate Care cared for my dear aunt for over a year before she sadly made the difficult decision to move to a nursing home. It is to the credit of the whole team that she was able to stay at home as long as she was. As with many families, we have lots of commitments and do not live as close as we would like to. Thanks to the delightful care workers our aunt felt safe and cared for.
My sisters, me and my dad are always informed of any issues and the team work with us to find solutions that are best for my dad.
He loves the carers visiting now and we can finally have a good nights sleep!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 September 2019- Caring Good
- Effective Good
- Responsive Requires improvement
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Compassionate Care Team Ltd.
Awards / Recognitions (15)
- Recipient: Compassionate Care Team LtdDate: Monday 23 Mar 2020
- Recipient: Compassionate Care Team LtdDate: Monday 10 Feb 2020
- Recipient: Compassionate Care Team LtdDate: Monday 10 Feb 2020
Meet the Team (45)
Naomi Bennett - Owner & Director.
Jasmine Brett - Goodwin - Assistant Manager
Ruvarashe Sadzauchi - Support Worker
Support Worker/Supervisor - Joanne S
Zoe Tuplin - Compliance & HR Recruitment Coordinator
Karen Phillips - Support worker
Laura Whiston - Support worker
Jola Bennett - Support Worker
Angela Willoughby - Support Worker
Sally- Ann Askew - Support worker
Hollie Wheatcroft - Support Worker
Amanda Maclean - Support Worker
Caroline Shaw - Support Worker
Saffron Rimmington - Support Worker
Carol Wolstenholme - Support worker
Adele Rawson-Brown - Support Worker
Dorah Rupango - Support Worker
Josphine Rwizi - Support Worker
Yolanda Vheremu - Support Worker
Sithandazile Mutambira - Support Worker
Anita Tissington - Support Worker
Alison Rawson - Support Worker
Teejay Williams - Support Worker
Natalie Chihowa - Support Worker
Clave Mupamhanga - Support Worker
Jade Taylor - Support Worker
Katie Pickering - Support Worker
Emily Tomlinson - Support Worker
Aislin Key - Support Worker
Miriam Bvunzawabaya - Support Worker
Support Worker - Debbie M
Support Worker - Jessica R
Support Worker - Lisa D
Support Worker - Paige K
Support Worker - Syria C
Charlie B - Support worker
Gracious S - Support Worker
Support Worker - Ellie May
Support Worker - Eurita C
Faith D - Support Worker
Katrina T - Support Worker
Lily B - Support Worker
Lilly F - Support Worker
Marie S - Support Worker
Tyler M - Support Worker
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