Friendly Homecare

All the Friendly Homecare team live up to their name in their dedicated care for my 94 year old aunt. They are very reliable and caring, and go the extra mile as necessary (including accompanying my aunt on regular hospital check ups).

Friendly Homecare have been brilliant and I can't recommend them highly enough. My father (70) has a range of disabilities that severely limit his mobility and independence and Shiva and the Friendly Homecare team have shown the utmost care and professionalism in providing care to make his life easier and more liveable. Friendly Homecare have been seeing my father for over a year now and they have always been proactive, thoughtful and kind, and have taken the time to get to know my Dad and to understand his complex needs. My father has been through a series of other care arrangements prior to Friendly Homecare but none have come close to the care he has received over the past year. I am so grateful for the service they have provided for him and I know that he is too, as he has told me many times. I would like to thank the entire Friendly Homecare team for all the hard work that they do: it makes such a difference.

Almost two years ago, I helped my friend to arrange her care with Friendly Homecare. They had supported another elderly couple I know and so I knew they were trustworthy and reliable.

Over the time they have been supporting my friend, her needs have increased. In the beginning she had only needed help during the day, but after a fall, she has been having help at night also to keep her safe.

She finds it difficult so the team keep on top of everything for her including her medication, attending appointments and keeping in touch with the GP and others. Recently, they have been very good in helping my friend to adjust to new equipment that was provided by the Occupational Therapy team. She was very against it at first, but the manager involved everyone and she eventually realised the benefits. All her carers are regular and some have been with her from the beginning so they understand her very well.

Kind Regards

Sadly after a spell in hospital she was no longer able to go upstairs to her bedroom, and spent 24hrs downstairs in a hospital bed. It was here that with the help of the carers she had End of life care and died with dignity with a carer and manager by her side .

I have no hesitation in recommending Friendly Homecare as an exceptional care agency. The Manager and his incredible team of expert and kind carers have made a huge difference to my parents' lives. We first used them when my mother returned from a hospital visit and needed more support, and now they help her and my father to live an independent life while being supported and staying safe. For me, there is huge peace of mind, knowing that expert healthcare professionals are involved and have an oversight of all the issues including medication. The communication between the manager and myself is exceptional - he keeps my informed and passes on any concerns the carers have. And my brothers and I all have access to the app so we can see how things are going. The regular rota of carers means there is continuity and they are all so professional and expert but also very caring and thoughtful. I am so happy we were lucky enough to find Friendly Homecare.

I struggled with some daily activities for a time and so my son researched and found Friendly Homecare to help me at home a few times a week. The carers have been coming to me now for five months and I have to say it has been hugely beneficial having them. They are always punctual, polite and very helpful, always willing to go the extra mile to ensure that I am happy and comfortable. I've had carers in the past so I can see the difference that it makes having Friendly Homecare's support. The manager keeps on top of everything and also helps me. I would highly recommend them to anyone.

I am delighted to recommend Friendly Homecare who provided excellent care for my mother in her final year. They dealt with her with patience and compassion and were always reliable and respectful of her wishes. They always responded promptly to any concerns and we were most grateful to have them on our team

The carers from Friendly Homecare helped me to stay independent in my own home. I am very happy with the care they provide. I have regular carers who know me well and understand my routine. They are all very kind and try their best to make life easy for me. When I have needed extra help due to a fall the manager was quick to set this up for me. He visits me regularly. I can rely on the management team to consult with my family and GP. They have helped to alert my GP about my health at least twice when I have had to visit the hospital for checks they always accompany me. At 95 years old it can all be a bit stressful for me. I highly recommend Friendly Homecare.

The team at Friendly Homecare give professional, caring, reliable support to my Uncle who lives independently from his family. As a family, we all have direct contact with his carer through a group chat. I can contact his carer directly at weekends or at a time which is convenient if I have any concerns regarding my Uncle. The quality of care received from friendly homecare delivers very good value for money.

Friendly Homecare has been supporting my mother for about 6 months now. We have tried various different care agencies and private carers in the past and the experience with Friendly Homecare has been far and above the best one so far. The manager is empathetic and kind and calmly and efficiently found an excellent person for the job. My mother was immediately impressed with her professionalism and we all feel she is in safe hands. Communication is good and we feel that Friendly Homecare does really care.

They were always punctual and efficient and communicating with them was easy we found the app with reports of their visits particularly helpful. Most importantly they were genuinely caring and often went beyond what we had agreed to ensure that my father was well looked after. I wouldn't hesitate to recommend them.

Friendly Homecare has been supporting my uncle for just over a year during this time the manager and staff have provided flexible support tailored around what is important to my uncle. The manager encourages family involvement and always responds promptly to any questions. We feel very lucky to have found such a good quality service.

It is reassuring to know that my mother is looked after so well.

Friendly Homecare is a lovely company. The manager has been excellent - really helpful and responding very quickly to any requests. The carer who supports our mother has developed a wonderful friendship with her - I think they are having a great time together!

Friendly Homecare is an excellent provider of top-quality care. We found them patient, compassionate and very understanding of our mother's needs and the tricky situation in that she didn't feel she needed help, whilst we knew she did! The manager was both professional and helpful and very experienced in the care field. He expertly guided us through everything we needed to think about and we felt in safe hands. He totally understood our and our mother's needs and provided us with a lovely, experienced carer who was able to befriend and help our mother. We are most grateful and would have no hesitation in recommending them to other families.

I have received excellent care from the team at Friendly Home care for almost a year now. They have a great system in place, are flexible to my needs, punctual, have great suggestions for additional help and know what they are doing.

Thank you for your help, support and compassion at a very difficult time.

A perfect and reliable service. Kind, caring, professional and friendly. Always on time and easily contactable in an emergency. Made all the difference to me. Would not go anywhere else. Highly recommended.

I am very honoured and grateful that my brother's carer is part of his life, as my brother would be lost without him.

The Friendly Homecare team are terrific allies for eldercare. They help my family to take care of our mother in London. We need dependable and responsible carers, and Friendly Homecare exceeds our expectations every time.