I am full of praise for the carers, who are quick to respond to her very varied day-to-day needsDavid D(Son of Client/Service User)
I feel fortunate to have found such an excellent care providerPatricia C(Wife of Client/Service User)
I would give six stars if I couldMary S(Daughter of Client/Service User)
I am full of praise for the carers, who are quick to respond to her very varied day-to-day needsDavid D(Son of Client/Service User)
I feel fortunate to have found such an excellent care providerPatricia C(Wife of Client/Service User)
I would give six stars if I couldMary S(Daughter of Client/Service User)
Friendly Homecare is an independent provider of care support services for elderly and vulnerable individuals. Their services are aimed at supporting individuals to maintain their independence within their own homes and communities. They cover a range of practical, personal, and complex support for older adults, individuals with learning or physical disabilities, mental health issues, dementia, palliative care needs and many other long-term conditions.
Worth mentioning as well, is their companionship...
Friendly Homecare is an independent provider of care support services for elderly and vulnerable individuals. Their services are aimed at supporting individuals to maintain their independence within their own homes and communities. They cover a range of practical, personal, and complex support for older adults, individuals with learning or physical disabilities, mental health issues, dementia, palliative care needs and many other long-term conditions.
Worth mentioning as well, is their companionship support, which includes accompanying clients/service users to appointments (medical or non-medical) or going out shopping. It could also include visiting a café/restaurant or visiting places of interest such as art galleries, cinemas, museums, theatres, etc. This ensures that individuals can continue to engage in the activities that they enjoy, therefore promoting their independence, self-esteem and general wellbeing.
The team recognise and appreciate that every individual is unique; and so they dedicate time for collaboration with the individual and their family or legal representative(s), to develop personalised care plans. This consequently enables them to provide a high quality of person-centred care, based on the support required.
The team at Friendly Homecare are committed and passionate about delivering a truly personal care experience. They focus on ensuring that clients/service users have continuity of care. This is so important in developing trust and building good relationships. It also helps tremendously in recognising subtle changes in clients/service user needs that may ordinarily be missed if there is no continuity.
Care Provided by Friendly Homecare
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
120 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £35
Contact Friendly Homecare to get a personalised quote:
Minimum of two hours support provided per visit. No hidden charges. No VAT.
We may be able to provide shorter visits (one hour) depending on the availability of care staff and the location of where the care is required; though the cost will tend to be slightly higher - largely due to factors such as travel time.
Please contact us for an estimated cost - which can be confirmed following an assessment of your needs.
The price(s) shown are provided by the agency. Contact Friendly Homecare for full pricing details and T&Cs.
Review from Sarah A (Niece of Client) published on 24 November 2017 Submitted via Website•
Overall Experience
They respond to phone calls or emails quickly. They did a thorough care plan and made changes, as my uncle's needs increased. They knew exactly who we were and were always up-to-date with what was happening. They responded quickly to any concerns we raised. They were amazingly flexible when we...
They respond to phone calls or emails quickly. They did a thorough care plan and made changes, as my uncle's needs increased. They knew exactly who we were and were always up-to-date with what was happening. They responded quickly to any concerns we raised. They were amazingly flexible when we asked for variations of cover at short notice. They were very reasonable with their prices, better than the other agencies we looked at. The only reason we have stopped using them is that my uncle now needs live in day and live in waking night cover but we will call on Friendly Homecare for any holiday cover or emergencies.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jenny H (Friend of Client) published on 15 September 2016 Submitted via Website•
Overall Experience
The care that was provided was for a dementia patient who had suffered a stroke 15 years prior. We, as a family, had used several companies before to provide home care. Having experienced terrible care companies and carers in the past, we were very happy with the care that Friendly Homecare...
The care that was provided was for a dementia patient who had suffered a stroke 15 years prior. We, as a family, had used several companies before to provide home care. Having experienced terrible care companies and carers in the past, we were very happy with the care that Friendly Homecare provided. They were honest, flexible, accommodating and most of all, caring. They provided carers who were lovely and helped enormously with the care of this family member. The management kept us informed whenever there was something not quite right and kept on top of the care, managing the carers and being proactive. Communication was very good. In our experience finding a good company and carer is difficult and there are some terrible ones out there but we have no hesitation in recommending this company.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Susan (Mother of Client) published on 23 February 2016 Submitted via Website•
Overall Experience
The team at Friendly Homecare supply carers for my severely disabled son, and I really cannot fault them. They go out of their way to ensure that my son is comfortable with them and they are always very caring and helpful.
I have used many agencies in the past, but feel very happy to let...
The team at Friendly Homecare supply carers for my severely disabled son, and I really cannot fault them. They go out of their way to ensure that my son is comfortable with them and they are always very caring and helpful.
I have used many agencies in the past, but feel very happy to let Friendly Homecare take over for the time they are with us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 October 2023
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
There are no accreditations posted yet for Friendly Homecare.
Meet the Team (6)
Shiva SinghJob Title Registered ManagerJoined 2015
I’ve been working in the social care sector for over 20 years. My personal and work experiences have inspired my passion for encouraging and...
I’ve been working in the social care sector for over 20 years. My personal and work experiences have inspired my passion for encouraging and supporting elderly & vulnerable individuals to maintain their independence within their own homes or to regain it, following a deterioration in abilities, perhaps owing to illness or other reasons.
I am experienced in supporting & planning support for individuals with various health conditions and I have worked closely with multidisciplinary teams to achieve positive health outcomes for service users. Through person-centred care planning, the team and I are able to promote individuals’ capabilities, choices, dignity and self-esteem, as a means of stimulating better physical and emotional well-being.
I am also quite ardent about staff development, in order to deliver an efficient, high quality and personalised care service with a focus on interaction and involvement.
Natasha RamnarineJob Title Operations ManagerJoined 2015
Natasha has been working within the domiciliary care sector for over 20 years as well, in various roles, starting out as a care support worker. She...
Natasha has been working within the domiciliary care sector for over 20 years as well, in various roles, starting out as a care support worker. She progressed through to management and enjoys dealing with and supporting our service users and support workers with any issues they might have. Natasha works closely with Shiva and deals with many of the day-to-day issues that arise.
“I still enjoy providing care for service users whenever required. Personal contact is invaluable and reminds you of the positive impact that you can have on someone’s life. Outside of work, I am a mum of two and also help to support my two elderly great aunts so that they can remain independent in their home”.
Sedana DavisJob Title Senior Care Support WorkerJoined 2018
Sedana has a wide range of experience in adult social care and has supported many individuals, often with very complex physical and mental health...
Sedana has a wide range of experience in adult social care and has supported many individuals, often with very complex physical and mental health needs. She has been working with us for over 5 years but has 20+ years of experience supporting vulnerable individuals.
Cicely AllenJob Title Care Support WorkerJoined 2016
Cicely has been supporting our service users for 8 years, and she too, has many years of prior experience in social care.
She loves visiting...
Cicely has been supporting our service users for 8 years, and she too, has many years of prior experience in social care.
She loves visiting different places, cooking, baking (she makes a delicious banana cake!) and growing fruits & vegetables in her garden during the summer.
Diana AveryJob Title Care Support WorkerJoined 2016
Diana has been with Friendly Homecare for 8 years. She has a wide range of previous experiences including at a GP surgery; and has supported...
Diana has been with Friendly Homecare for 8 years. She has a wide range of previous experiences including at a GP surgery; and has supported individuals of all ages. Diana is known for being very practical and knowledgeable. She’s one for a good chat!
Winnie MunthaliJob Title Care Support WorkerJoined 2016
Winnie has been working with us for over 7 years. Prior to that, she was also working in domiciliary care with other providers. She has over 12 years...
Winnie has been working with us for over 7 years. Prior to that, she was also working in domiciliary care with other providers. She has over 12 years of experience supporting elderly and vulnerable service users - many with frailty, or a diagnosis of dementia, who have benefitted from having her support all day, or overnight.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Friendly Homecare to verify any information. View our terms and conditions. Friendly Homecare has an Enhanced Service -what an Enhanced Service includes.
