Bluebird Care Portsmouth

Bluebird has given me my life back. I am an only child caring for my Mum who is 2 hours away from me. It is so reassuring that they are on hand if there is a wobble and that Mum is seen regularly every day. The carers are kind and Mum loves chatting to them They have really got to know her and what is important to her about her life. They are very communicative with me and have given me great tips about what might help my Mum. I can always get hold of someone at the office and they know her too. I feel I can go to work and not worry, knowing that they are there for Mum. Mum is also happy with the visits. It is reassuring that she has a small team and has got to know them. They have taken time to know the important family members and it has been a pleasure to meet them when their visits coincide with ours.

Bluebird care is a well run caring care service. I have found them to be very helpful and obliging easily contactable when there is a problem even if it's out of hours. All the staff in the office are very helpful. My mother is housebound and is reliant on her care package which is regularly reviewed so that it can be personalised compassionate and responsive . The carers are very kind most of them really outstanding and highly skilled. I can highly recommend them to anyone looking for care support for their loved one.

The whole team at Bluebird have been supportive in organising and maintaining my Mums care .At times it has been challenging for them but they have always acted professionally and with compassion . I would not hesitate to recommend Sophie and her team and as a family we are grateful for all that they do

Excellent service ongoing from Bluebird. They are all very professional and have helped with my mum and her dementia. This has also helped us as a family knowing she is settled at night and has been fed. They have also been excellent at helping out when we need extra support at a moments notice. Great allrpund

Bluebird have put in place an excellent package of care for my mother. Their attention to detail and the kindness and professionalism of their staff has been exceptional. My mother has already benefitted greatly from the care and attention she has received and I am confident that Bluebird will be able to meet any future needs that she might have. My mother has been treated with respect and kindness and her individual needs have been recognised at every stage. Bluebird have already conducted a review of Mum's care to ensure that we are getting what is needed and that we are happy with the service.

Bluebird have been in exceptional in every aspect. The carers and supervisors have taken excellent care of my grandmother and their attention to detail, instinct for situation and communication have been outstanding in a challenging situation. Bluebird care is a very safe pair of hands. Excellent providers of care.

We have had some worrying times and the Bluebird staff have gone above and beyond caring for Mum with kindness, patience and professionalism. Bluebird were recommended to me and I have had no hesitation in recommending them to others.

We can't thank Bluebird enough for all their care of my aunt and us as a family. They regularly go above and beyond and we really value their advice and wisdom in terms of how best to support our aunt to stay in her own home and ensure that she is safe and as happy as possible. Communication is amazing and they are quick to share and to respond to any concerns and offer solutions to any problems. My aunt loves all the 'Bluebird Angels' and looks forward to their visits. Thank you Bluebird your expertise, kindness and care are exceptional.

Brilliant caring company.

My only comment would be that I observed a member of your team "talking down" to her as if she was a child. I felt this was a bit demeaning Mum is hard of hearing without her hearing aids but perfectly lucid.

We are truly grateful for the support they provide.

Thank you to everyone.

This goes for the care team, support staff and management alike. Thank you Bluebird.

Very good service and all of the carers who attended my wife were excellent. We only had to leave Bluebird care as it became clear as my wife's condition deteriorated that she needed full nursing care 24/7 in a nursing home.

A very pleasant, down-to-earth experience. I'm very happy with my care and caregivers. They are always happy, cheerful and chatty with me, very caring and thorough approach. They do all I ask and they never talk over me with each other, always chatting with me and telling me what they are doing.

Super office staff and carers - a wonderful, caring team. They have made a real difference in supporting my mother, who has Alzheimer's. There is good two-way communication between Bluebird and me.

Found the level of care excellent. Always advising on any changes and making sure I was looked after.

Social visits are the best. Such a great company with great, friendly carers.

I would recommend Bluebird to help your family member.

Bluebird's Care Supervisor is the embodiment of professionalism and a tremendous asset to the organisation. I literally entrusted my dad's well-being into her hands, safe in the knowledge nothing would get overlooked. I am so grateful for your wonderful service.