Bluebird Care (Portsmouth) provides care to people in their own home, allowing them to stay in familiar surroundings for as long as possible, without having to go into residential care.
They can provide anything from short, daily visits to 24-hour care, providing assistance with a range of domestic and personal tasks, including getting up and going to bed, preparing meals, accompanying to social events, personal care and medication.
Bluebird Care (Portsmouth) offers...
Care Provided by Bluebird Care Portsmouth
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £37.50 - £55.95
- Weekly Live-in Care Fees: £1,410 - £1,750
PORTSMOUTH
PRICE LIST
Care and support at home - INDIVIDUAL
Weekdays 60 minute visit £37.50
45 minute visit £34.95
30 minute visit £31.55
Weekends 60 minute visit £43.40
45 minute visit £37.32
30 minute visit £34.72
Bank Holidays 60 minute visit £55.95
45 minute visit £49.00
30 minute visit £45.00
Overnight – Waking night
Weekdays Waking night visits are normally 10pm – 7am £255.00
Weekends £285.00
Bank Holidays £365.00
Overnight – Sleep in
Weekdays Sleep In night visits are normally 10pm – 7am £225.00
Weekends £245.00
Bank Holidays £310.00
Care and support at home - COUPLES
Weekdays 60 minute visit £42.90
45 minute visit £39.60
PORTSMOUTH
Weekends 60 minute visit £45.10
45 minute visit £40.70
45 minute visit £54.00
LIVE IN CARE AND SUPPORT - PERMANENT
Permanent Live-in price per week
Live in Standard* £1,540 per week
Live in Complex* £1,750 per week
Bank holidays – additional charge
£80.00 per day
Christmas, Boxing and New Year day – additional charge £180.00 per day
*+£50 per week food allowance or provision for live-in care professional
Mileage charge for companionship, shopping or days out is 45p per mile.
To arrange a no obligation assessment, or for further information, contact your local office
Contact Bluebird Care Portsmouth to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Shelley Lewis (Registered Care Manager)
Bluebird Care Portsmouth Reviews (51)
Bluebird Care Portsmouth has a Review Score of 9.7 (9.748) out of 10, based on 13 reviews in the last 2 years.
Over all time Bluebird Care Portsmouth has 51 reviews.
Bluebird has given me my life back. I am an only child caring for my Mum who is 2 hours away from me. It is so reassuring that they are on hand if there is a wobble and that Mum is seen regularly every day. The carers are kind and Mum loves chatting to them They have really got to know her and what is important to her about her life. They are very communicative with me and have given me great tips about what might help my Mum. I can always get hold of someone at the office and they know her too. I feel I can go to work and not worry, knowing that they are there for Mum. Mum is also happy with the visits. It is reassuring that she has a small team and has got to know them. They have taken time to know the important family members and it has been a pleasure to meet them when their visits coincide with ours.
Bluebird care is a well run caring care service. I have found them to be very helpful and obliging easily contactable when there is a problem even if it's out of hours. All the staff in the office are very helpful. My mother is housebound and is reliant on her care package which is regularly reviewed so that it can be personalised compassionate and responsive . The carers are very kind most of them really outstanding and highly skilled. I can highly recommend them to anyone looking for care support for their loved one.
The whole team at Bluebird have been supportive in organising and maintaining my Mums care .At times it has been challenging for them but they have always acted professionally and with compassion . I would not hesitate to recommend Sophie and her team and as a family we are grateful for all that they do
We're so pleased to hear that our service is meeting mums needs to remain living in her own home. It is a pleasure to also support you as her family and are always here should you need us.
Excellent service ongoing from Bluebird. They are all very professional and have helped with my mum and her dementia. This has also helped us as a family knowing she is settled at night and has been fed. They have also been excellent at helping out when we need extra support at a moments notice. Great allrpund
Thank you for your lovely feedback. It is our pleasure to support mum to remain living at home and we're really pleased to hear of the positive impact it has had to you as her family too.
Bluebird have put in place an excellent package of care for my mother. Their attention to detail and the kindness and professionalism of their staff has been exceptional. My mother has already benefitted greatly from the care and attention she has received and I am confident that Bluebird will be able to meet any future needs that she might have. My mother has been treated with respect and kindness and her individual needs have been recognised at every stage. Bluebird have already conducted a review of Mum's care to ensure that we are getting what is needed and that we are happy with the service.
Thank you Andrew, we are delighted to be supporting you and your mother throughout her care journey. Our staff are really enjoying building a rapport with her. Always remember that we will always be here for any future care need.
Bluebird have been in exceptional in every aspect. The carers and supervisors have taken excellent care of my grandmother and their attention to detail, instinct for situation and communication have been outstanding in a challenging situation. Bluebird care is a very safe pair of hands. Excellent providers of care.
Thank you for your kind review. I'm pleased to hear how satisfied you are with our service and will ensure the team receive this feedback directly. It is a pleasure to support your grandmother and yourselves as relatives.
The quality of Mum's daily care is excellent. It is a huge relief to me to know she is well looked after, even out of office hours.
We have had some worrying times and the Bluebird staff have gone above and beyond caring for Mum with kindness, patience and professionalism. Bluebird were recommended to me and I have had no hesitation in recommending them to others.
Thank you for your review, I'm really pleased to hear how happy you are with our service it is a pleasure to support mum as always.
We can't thank Bluebird enough for all their care of my aunt and us as a family. They regularly go above and beyond and we really value their advice and wisdom in terms of how best to support our aunt to stay in her own home and ensure that she is safe and as happy as possible. Communication is amazing and they are quick to share and to respond to any concerns and offer solutions to any problems. My aunt loves all the 'Bluebird Angels' and looks forward to their visits. Thank you Bluebird your expertise, kindness and care are exceptional.
We are so pleased to hear how satisfied you are with our service. It is a pleasure to support Aunty and yourselves as her family.
The staff are always helpful when we need any changes or extra care.
Dad loves seeing his carers. They are extremely supportive with his needs.
They are kind and caring and treat him like a family member.
They encourage him to do tasks as independently as he can. He is treated with respect and compassion.
The family are extremely grateful for the help Bluebird support us with.
Brilliant caring company.
Thank you for your kind feedback. Our team works well with you and your family to support on this care journey.
She has no complaints and says all the carers are lovely!
My only comment would be that I observed a member of your team "talking down" to her as if she was a child. I felt this was a bit demeaning Mum is hard of hearing without her hearing aids but perfectly lucid.
Thank you for your feedback. We are going to address the issue with our care team. However, our care supervisors do regular reviews and this sort of issue can be raised so we can immediately take action.
The caregivers are compassionate, attentive and always go the extra mile to ensure my husband's comfort and well-being.
We have had many positive experiences. The most recent was when we had part of our kitchen ceiling came down. The carer set to and helped me clear the mess. Each carer has their own individual way to enhance my husband's care. This kind of personalised attention is what sets this agency apart.
There have been a few small hiccups but the team has always been responsive and eager to improve.
Overall, I can highly recommend Bluebird for anyone seeking a top-quality care agency.
We are truly grateful for the support they provide.
They provide a high standard of person-centred care and are very reliable, often going above and beyond to help with daily tasks and covering calls when needed to provide outstanding continuity.
The office staff are always polite and willing to help if changes need to be made to the usual routine.
Thank you to everyone.
Thank you for taking the time to provide us with your feedback. We are really pleased to hear that our service meets your expectations and look forward to sharing your feedback with your team.
Staff that arrive with a smile, looking pleased to be there and enjoy what they do makes all the difference and their professional care delivered in such a kind and pleasant way is massively appreciated.
Being disabled and needing care is hard and I cannot thank Bluebird enough for the difference that their kind and professional service means to the family and for the world of difference that it makes to my wife.
This goes for the care team, support staff and management alike. Thank you Bluebird.
We are delighted to hear that you are pleased with the support we provide and will ensure all staff are aware of this feedback.
Very good service and all of the carers who attended my wife were excellent. We only had to leave Bluebird care as it became clear as my wife's condition deteriorated that she needed full nursing care 24/7 in a nursing home.
We are sorry to see you leave. We wish you all the best in the future.
A very pleasant, down-to-earth experience. I'm very happy with my care and caregivers. They are always happy, cheerful and chatty with me, very caring and thorough approach. They do all I ask and they never talk over me with each other, always chatting with me and telling me what they are doing.
Thank you for this kind uplifting review. The team works hard to go above and beyond.
Super office staff and carers - a wonderful, caring team. They have made a real difference in supporting my mother, who has Alzheimer's. There is good two-way communication between Bluebird and me.
thank you for this kind review. I will pass the credit to the team.
Found the level of care excellent. Always advising on any changes and making sure I was looked after.
Thank you for your feedback, pleased to see that our team has been supportive towards you.
Social visits are the best. Such a great company with great, friendly carers.
It has been a journey and you know we are there to support you. Thank you for your kind comments.
I would recommend Bluebird to help your family member.
Thank you for these kind words, we hope to continue with supporting your mum on her care journey.
Dad received a comprehensive care assessment on Monday, and the team were able to start making daily visits on Thursday.
Everything's worked like clockwork.
Bluebird's Care Supervisor is the embodiment of professionalism and a tremendous asset to the organisation. I literally entrusted my dad's well-being into her hands, safe in the knowledge nothing would get overlooked. I am so grateful for your wonderful service.
Thank you for this enormous great feedback. We know this team will support you in this care journey so you feel your father is in trusted hands.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Portsmouth.
Awards / Recognitions (2)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
Meet the Team (5)
Sophie was keen to find a company that shared the values she herself stands for; compassion, looking after staff and working to provide excellent customer service. She was thrilled when she came across Bluebird Care Portsmouth. Sharing these beliefs and values, Bluebird Care provides bespoke care and ensures customers' needs are the number one priority.
Sophie is a prime example of a Care Manager who has worked her way through the ranks. Originally a care coordinator, Care supervisor and then a business development officer, Sophie knows the care sector ins and outs. She is well respected by her staff and will ensure that your interest in care will be taken into account and respected. Sophie has QCF Level3 in Social health care and is now studying to complete her QCF level 5 in Health Care management.
In her spare time, Sophie enjoys running and challenging herself, completing courses like Tough Mudder. We are sure that if you put any challenge in front of Sophie, she would gladly accept and conquer.
Jade is the first person you will meet when you choose Bluebird Care as your care provider. She is responsible for guiding you through the process of tailoring your care wishes and needs and she works very closely with our Care Assistants to ensure you get the best care possible. Jade has worked for Bluebird Care Portsmouth since 2016 as a Care Assistant but has since grown into our Care Supervisor in 2021.
Jade is extremely passionate about person-centred care and ensures each customer has a care plan tailored to their needs, which also enhances their personal ability and dignity.
When she's not working hard in our Portsmouth office, Jade enjoys spending time with her family and friends, cleaning like Mrs Hinch and winding down at home with her son.
Masen Naidoo is the CEO of Bluebird Care. He provides strategic leadership across the organisation, driving growth, innovation, and excellence in care services. Masen is committed to fostering a culture of compassion, integrity, and high-quality support for both clients and staff.
Mamta is the Operations Director at Bluebird Care Portsmouth, Southampton, New Forest and Ferndown. She oversees the branch’s strategic and operational activities, ensuring seamless service delivery and continuous improvement. Mamta is passionate about driving excellence in care and supporting both clients and staff to achieve the best outcomes.
Jenny is the Compliance Director at Bluebird Care, overseeing CQC regulations and internal audits. She ensures that the highest standards of care and governance are maintained across the organisation, safeguarding quality, compliance, and continuous improvement in all services.
Frequently Asked Questions about Bluebird Care Portsmouth
How many Carers does Bluebird Care Portsmouth employ?
Bluebird Care Portsmouth employs 25 carers.
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