LANH Professionals

Dartford Business Park, Victoria Road, Dartford DA1 5FS
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9.5 8 Reviews
  • LANH Professionals, Dartford
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Care Provided by LANH Professionals

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24.50 – £34

These prices are only a guideline, please contact LANH Professionals to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • LANH Professionals

Person in Charge

  • Morejoy Saineti (Manager)
Are you the Owner/Manager of LANH Professionals? View your Advertising Options

LANH Professionals Reviews (8)

9.5

LANH Professionals has a Review Score of 9.5 (9.474) out of 10, based on 8 reviews in the last 2 years.
Over all time LANH Professionals has 8 reviews.

Overall Experience
  • 6
  • 2
  • 0
  • 0
  • 0
Date Published
  • 8
  • 0
  • 0
  • 8
  • 0
Reviewer Connection to LANH Professionals
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 8, showing 1-8
Review from Christine R (Daughter of Client) published on 9 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are good they come on time and look professional in their uniform. They take good care of my mum washing her and dressing her. Feeding her porridge and changing her soiled pad. They clean her teeth and put them in.
Reply from Bertha Chapanduka, Manager at LANH Professionals
Thank you for your great review, we appreciate everything you've said and will be sure to pass this on to our team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L H (Sister-in-law of Client) published on 24 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have recently been using the company for my disabled relative. The carers are very understanding and I'm very pleased with their level of care. They are friendly and patient and very understanding.
Reply from MG, Care and Service Provision Lead at LANH Professionals
Thank you so much for taking the time to share your experience. We're deeply grateful for the opportunity to care for your relative, and it means the world to us to hear that our carers have been able…read more
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Review from Ryan S (Son of Client) published on 4 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was skeptical about getting my Mother's care help again because she was abused previously by her previous agency, but LANH professionals have been exceptionally warm and friendly and have kept their word about the standard of care they can Provide. My Mother never used to come downstairs but I think
the women who look after her have helped me find a new confidence to take on daily challenges which I’m pleased about I would highly recommend them as an agency.
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Review from K H (Daughter of Client) published on 17 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
LANH have been caring for my mother since November 2023. She has 6 double up calls a day and she is hoisted on every call. The carers are very good and the senior carers are excellent. They are always cheerful and supportive and always very professional.
  • Staff
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Review from L L (Wife of Client) published on 11 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
All carers are trustworthy. They are always communicating with my husband asking if everything is ok. Communication with the company and myself was bad in the beginning but now it's all sorted and I am being kept informed if carers are going to be late.
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Review from M F (Goddaughter of Client) published on 21 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When visiting my godmother over the past several months, I have seen the lady who is her main live-in carer giving kind, thoughtful and observant care, with great attention to ensuring good nourishment and cleanliness, and aiming to keep my godmother cheerful and confident despite her confusion and
memory loss. As a visitor, I always feel welcome. I have seen less of the relief carers, but all whom I have met have arrived when expected, have been friendly and seem both kind and watchful when with my godmother.
I cannot comment on value for money, as I have no involvement in this matter.
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Review from C E (Daughter of Client) published on 7 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very understanding around my mum's care needs and helpful. Good communication with my mum and myself to help address any problems from my mum's elderly condition and to help ensure she is living safely.
  • Staff
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Review from Roger R (Son of Client) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers arrived promptly, they dealt with mum efficiently and they listened to mum's wishes for the day. They are always kind smiling and sympathetic with mum, and she is very well cared for by these ladies.
  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.474)

Overview of Review Score

The Review Score of 9.5 (9.474) out of 10 for LANH Professionals is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.674 for LANH Professionals is calculated as follows: ( (34 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 46 Ratings = 4.674
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for LANH Professionals is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about LANH Professionals

What Type of Services does LANH Professionals offer?

LANH Professionals offers Home Care.

How many Carers does LANH Professionals employ?

LANH Professionals employs 300 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact LANH Professionals to verify any information. View our terms and conditions. LANH Professionals has an Basic Service - more info.