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Care Santé London

Unit 6 Dancastle Court, 14 Arcadia Avenue, London N3 2JU
Care Santé London Logo
Care Santé London logo
Care Santé London, London
Care Santé London, London
Care Santé London, London

Care Sante London provides exceptional care at home for older people and people with physical, cognitive and mental health challenges; people recovering from illness or injury; and people with long-term or life-limiting diagnoses like dementia, Parkinson's and cancers. They operate across Barnet, Haringey and surrounding areas.

Care Sante London's services include:


- Long-term visiting care - from a weekly call to several calls daily


- Short-term reablement care to restore independence following...  

Care Provided by Care Santé London

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £21.50 - £22
  • Weekly Live-in Care Fees: £1,650 - £2,000

Bank Holidays- Christmas Day and New Year's Day are charged at double time, all other Bank Holidays are charged at 1.5 times the normal rate

From October 2025 we charge
Barnet area:
60 min care £21.50
45 min care £16.12

30 min care £10.75

Haringey area:
60 min care £22.00
45 min care £16.50

30 min care £11.00

Live-in start weekly charges starts from £1650 per week and vary depending on the staff arrangemets.

The price(s) shown are provided by the agency. Contact Care Santé London for full pricing details and T&Cs.

Contact Care Santé London to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Care Sante Ltd
  • Private Owned

Person in charge

  • Adrianna B. Tevfik (Registered Manager)

Care Santé London Reviews (25)

9.7

Care Santé London has a Review Score of 9.7 (9.73) out of 10, based on 12 reviews in the last 2 years. Over all time Care Santé London has 25 reviews.

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Showing 25 reviews matching selected criteria
Review from N B (Son of Client) published on 11 December 2025 Submitted via Website
Overall Experience

My mother nearly passed away in June and was worried how she would cope when she came out of hospital. She is so grateful for the support and how friendly and wonderful the staff are looking after her. My mother has been well looked after and in particular 2 people Rosemary who is a legend so helpful goes beyond her duties to her we treat her one of our close friends when she is not coming my mother gets upset when she sees Rosemary big smile on her face. Also Fatima so helpful goes beyond when we need help. Thank you both for what you do

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Review from Michael J (Son of Client) published on 10 November 2025 Submitted via Website
Overall Experience

All the carers have a good attitude with my mum always on time my mum isn't an easy person to persuade to carry task as she's extremely independent you he e to be your friend then she will listen to you

Reply from Adrianna Tevfik, Branch Register Manager at Care Santé London

Thank you for your kind review. We're delighted that you've had such a positive experience with us.

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Review from M A (Mother of Client) published on 13 October 2025 Submitted via Website
Overall Experience

Been very good staff and carers have been very professional and helpful and friendly I would recommend Care sante to other friends who have parents who are not well like I said the cares that goes to Mum have been lovely always work with a smile

Reply from Adrianna Tevfik, Register Manager at Care Santé London

Thank you so much! We're delighted that you're so pleased with our service and will be sure to pass your lovely comments on to your mother's carer. We really appreciate you taking the time to leave us a review.

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Review from H H (Client / Service User) published on 19 May 2025 Submitted via Postal Card
Overall Experience
Care Sante have been helping me since a major hip operation some 2 1/2 years ago.

I now require minimum help but I rely on Care Sante for assistance with showering. My experience has always been good.

Reply from Adrianna Tevfik, Branch Register Manager at Care Santé London

Thank you so much! We're delighted to read you're so pleased with our service and glad we helped with your recovery. We really appreciate you taking the time to leave us a review. I will make sure your feedback is shared with the team.

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Review from J L (Son of Client) published on 1 May 2025 Submitted via Website
Overall Experience
My mother was a long-term user of Care Santé's services (several years) and I have nothing but wonderful things to say about their incredibly wonderful team of Carers and also their Management and Admin Staff.
Carers such as 4 members of staff in particular (amongst many) were indescribably AMAZING and improved her quality of life immeasurably.
My Mum, who had been a Midwifery Sister for over 35 years, was looked after with gentle and loving care and always treated with dignity and immense kindness.

I have nothing but wonderful things to say (and write) about Care Santé and sincerely recommend them to any individual, family, or organisation thinking about using their services.

Reply from Adrianna Tevfik, Branch Register Manager at Care Santé London

Thank you so much! We're delighted you're so pleased with our service. We really appreciate you taking the time to leave us a review. I will make sure your feedback is shared with the team.

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Review from E M (Client / Service User) published on 15 April 2025 Submitted via Postal Card
Overall Experience

I am very satisfied with the service provided by your carers. They were thorough and conscientious, and did everything I asked of them.

Reply from Adrianna Tevfik, Branch Register Manager at Care Santé London

Thank you for your kind review. We're delighted that you've had such a positive experience with us. I will make sure to pass on your feedback to the Care Team

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Review from Ling A (Daughter of Client) published on 4 March 2025 Submitted via Website
Overall Experience
Care has been provided from January 2024. In general we are very pleased with the service provided.
Any concerns that are raised, are addressed promptly by the office, who try to resolve problems as well as they can. My main contact in the office is friendly, helpful and professional.
Our main carer is excellent at her job, is efficient and a quick learner. She always deals with my mother with care and understanding, even with the language barrier, as my mother does not speak English. She is reliable and a good communicator, working well with us.

Now that my mother needs two carers at a time, some of the other carers are more experienced than others but they all work hard and do their best. The newer carer is very nice, and her work is very clean and tidy.

Reply from Adrianna Tevfik, Branch Register Manager at Care Santé London

Thank you for your kind review, we're delighted that you've had such a positive experience with us.

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Value for Money
Review from Kim A (Daughter of Client) published on 10 February 2025 Submitted via Website
Overall Experience

We have been using Care Sante for almost a year for our Mum. She has care 3 times a day and we're very happy with the company. Whenever we've had any concerns, it has been resolved quickly and communication is good. Our mum is comfortable with the carers and we are too knowing she's having regular visits.

Reply from Adrianna Tevfik, Branch Register Manager at Care Santé London

Thank you for your kind review, we're delighted that you've had such a positive experience with us.

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Value for Money
Review from Daniel B (Client / Service User) published on 4 February 2025 Submitted via Postal Card
Overall Experience

I am very satisfied with all my carers!

Reply from Adrianna Tevfik, Branch Register Manager at Care Santé London

Thank you so much! We're delighted you're so pleased with our service. We really appreciate you taking the time to leave us a review. I will make sure your feedback is shared with the team.

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Review from Angela B (Daughter of Client) published on 29 January 2025 Submitted via Website
Overall Experience

Care Sante London carers look after my mother who is 95. We are extremely happy with the level of service received. The carers are extremely kind, considerate and do a wonderful job in looking after my mother. They make sure she is comfortable and adhere to all her needs.

Reply from Adrianna Tevfik, Branch Register Manager at Care Santé London

Thank you so much! We're delighted you're so pleased with our service and will surely pass your lovely comments on to your mother's carers. We really appreciate you taking the time to leave us a review.

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Review from M M (Daughter of Client) published on 14 January 2025 Submitted via Website
Overall Experience
I am very happy with Care Sante.
All the carers who look after mum are very professional kind compassionate and always go above and beyond.
Mum is very happy and as a family we are always happy to see the carers.
Without them, mum's quality of life would be very different.

Thanks Care Sante.

Reply from Adrianna Tevfik, Branch Register Manager at Care Santé London

Thank you so much! We're delighted you're so pleased with our service and will surely pass your lovely comments on to your mother's carers. We really appreciate you taking the time to leave us a review.

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Review from Ray M (Son of Client) published on 8 January 2025 Submitted via Website
Overall Experience

My elderly mother, who lives alone, was released from hospital early November. Care Sante services were engaged to provide daily care sessions at a time help was needed most. My mother's team of carers are professional, caring, attentive, reliable and empathetic. I am comforted knowing they have made a difference to my mother's recovery since leaving hospital. Thank you.

Reply from Adrianna Tevfik, Registered Manager at Care Santé London

Thank you so much! We're delighted you're so pleased with our service and will surely pass your lovely comments on to your mother's carers. We really appreciate you taking the time to leave us a review.

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Review from David A (Client / Service User) published on 14 May 2023 Submitted via Postal Card
Overall Experience

Got the best carer who is off ill but given the best of rest while she is ill. One member of staff is amazing. Lovely lady. Thank you.

Reply from Adrianna Tevfik, Registered Manager at Care Santé London

Thank you so much! We're delighted that you're so pleased with our service and will be sure to pass your lovely comments to our staff.

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Review from Ozlem G (Daughter of Client) published on 17 April 2023 Submitted via Website
Overall Experience

My father has been transferred to his temporary accommodation first week of March. He had a stroke and was not able to use his right side. Since the first day staff have been very supportive of my father. They are very attentive and look after the needs of my father. I am very impressed how caring and sensitive staff are at Care Sante. They respond to any inquiry promptly, communication is excellent. Thank you very much Care Sante London.

Reply from Claire Johnson, Head of Business Development at Care Santé London

Thank you for your kind review, we're delighted that you've had such a positive experience with us.

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Review from J B (Daughter of Client) published on 16 January 2023 Submitted via Website
Overall Experience
Your staff are very helpful. I spoke on the phone about my parents need for more care. At the moment they only have a carer coming in once a day, three times a week. The manager I spoke to was very helpful and explained your procedures and what I needed to do next to get more hours as my parents are both much more fragile than they were when they had their care plan put in place.

Their carer is absolutely amazing and she is able to manage my dad very well, who can be extremely difficult. He has refused other carers. My parents both like and trust her very much and she is obviously very committed to her job, and genuinely cares about my parents. She works very hard and my sister and I would like her to continue to be their carer twice a day 7 days a week. As we think that is what they need. They may of course need more. I've been in touch with social services and they are arranging for a new urgent reassessment.

Reply from Claire Johnson, Head of Business Development at Care Santé London

Thank you so much! We're delighted that you're so pleased with our service and will be sure to pass your lovely comments on to your parents' carer. We really appreciate you taking the time to leave us a review.

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Review from Alexia H (Stepdaughter of Client) published on 11 January 2023 Submitted via Website
Overall Experience

We are very happy with the carer assigned to my stepmother. She is very reliable, kind and sensitive. The staff at the office are friendly and can be reached easily. The carer herself always lets us know if she can't visit, although we don't always hear what alternative arrangements have been made by the office, which would be helpful. However, they are informative when we phone them to check. There were a few admin problems in the past but these seem to have been sorted out recently.

Reply from Claire Johnson, Head of Business Development at Care Santé London

Thank you Alexia, we're really pleased to hear things are going well and that the issues you experienced in the past have been resolved. We greatly appreciate your feedback.

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Review from Suzy L (Daughter of Client) published on 27 May 2019 Submitted via Postal Card
Overall Experience
When my mum first started to use Cedars we had a few problems I.e missed appointments and couldn't get hold of office staff but so far under new management, there has been a vast improvement.
The carers are friendly and helpful and are doing the job because they care.

It is also nice that they don't rush out and stay and have a chat with mum.

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Review from Nicola W (Daughter of Client) published on 4 April 2019 Submitted via Postal Card
Overall Experience

My family are extremely happy with the care provided by The Cedars. They have wonderful carers.

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Review from C W (Friend of Client) published on 19 March 2019 Submitted via Postal Card
Overall Experience

Friendly, told her we are happy with the service but also explained the late arrival of staff having to travel to their assignments.

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Review from Shamsi S (Niece of Client) published on 6 March 2019 Submitted via Postal Card
Overall Experience

I have met the carers, they are very helpful. My auntie is very happy with the service of Cedar Home Care. Sometimes they stay and talk to her.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Thursday 16 Jan 2025I am pleased to introduce Care of The Month for December - Ahmed and Jerry. Both deliver exceptional services to our customers, Praised for their patience, professional approach and golden...

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Care Santé London.

Meet the Team (4)

Fadumo Mohamed Job Title: Care Coordinator Joined: 2024
Fadumo Mohamed

Fadumo Joined the Care Sante London team in June 2024 as an experienced care coordinator and immediately made a difference. She brings a smile, and her her knowledge to our service every day. She is happy to work with the Team who are all long-standing and new members of staff who understand what is required to provide first-class care in the home.

Elizabeth Okoh Job Title: Care Coordinator Joined: 2022
Elizabeth Okoh

Elizabeth is a well-educated, experienced, and passionate individual who joined The Care Sante London Branch in 2022 as a Care & Support Worker. Elizabeth underwent very specific training, gained many skills and most importantly, impressed her customers with a unique set of skills and earned her position among the office team. Elizabeth was promoted to the Care Assessor position in January 2024. Since November 2025, Elizabeth has managed the care team as a Care Coordinator.

Louann Lewis Job Title: Care Assessor - Haringey Area Joined: 2022
Louann Lewis

Louann is an experienced care assessor who was promoted in 2023 from the Care & Support Worker position. Her passion, dedication experience and knowledge make her the best of the best to support our customers.

Margaret Robson Job Title: Trainer Joined: 2021
Margaret Robson

Margaret (Mags) is our trainer and has been working with Care Sante London Limited since 2021 when she started as a recruiter. She has been around Domiciliary Care for many years with experience in compliance, customer service, staff development and training. Mags is responsible for the smooth transition from a trainee to a well-trained carer in our organisation.

Frequently Asked Questions about Care Santé London

How many Carers does Care Santé London employ?

Care Santé London employs 110 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Santé London to verify any information. View our terms and conditions. Care Santé London has an Enhanced Service - more info.