Bee's Care Agency Ltd
154 City Way, Rochester, Kent ME1 2AUOther Home Care Providers you may be interested in:
Care Provided by Bee's Care Agency Ltd
Types of Home Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Medication Assistance (Oral)
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Good to Know
Owner
- Bee's Care Agency Ltd
- Private Owned
Person in charge
- Rachel Syer (Manager)
Bee's Care Agency Ltd Reviews (9)
Over all time Bee's Care Agency Ltd has 9 reviews.
If you’re looking for quality care speak to Bee's.
Thank you Sharon for your kind words. It has been an absolute pleasure.
Mum is a particularly stubborn, set in her ways individual, and went downhill quite quickly when Dad died in October 2020. Mum had several transient ischaemic attacks which led to gradually worsening dementia, and her ability to look after herself properly. As a result, we started having carers coming in once a day, then twice. They were so caring and kind, and innovative in trying different ways to motivate Mum to do various things from simple things like taking her tablets to washing. Mum eventually warmed to the carers, no mean feat for someone as stubborn as my Mum. Mum is now in a care home, but she managed to stay in her home for longer because of Bees. Both carers were super helpful, in fact the whole team were a credit to Bee's. Would heartily recommend them.
Thank you very much for your kind words. We feel honoured to have been a part of Mum's journey and humbled that support provided made a positive impact.
My brother and I are indebted to Bee's Care for providing such a reliable, kind, professional and friendly home service for my mother. She developed vascular dementia and required personal care very rapidly. Bee's carers allowed us to have an hour's respite every day to shop etc, knowing that mum was in safe hands. The carers were genuinely sad to say goodbye to us and mum when she moved to a care home.
Thank you for your kind words and thank you for letting us be a part of your journey. We wish you all our very best.
As far as possible the management staff sent the same friendly favourite carer each day, always going the second mile to help make her feel secure and safe, dignified, warm and wanted, happy and content.
I would recommend this Agency to anyone looking for good quality home care services.
Thank you very much for such a lovely review. We were honoured to be a part of your journey. Stay safe and take care.
A small agency with friendly and caring staff, used by my friend for several years until she had to go into hospital and then a nursing home. Because the agency has a small pool of staff, my friend got to know most of the carers quite well and they understood what she needed. The manager is very supportive and quickly deals with any issues or complaints. This agency was recommended to us and we in turn would be happy to recommend it to others.
Thank you for the lovely review. It is nice to see feedback in writing.
Bee's Care Agency have been looking after my parents now for a few years. They are extremely efficient, listen to the care needs and requirements and communicate regularly to ensure the best service is being provided. They have good carers working for them and do regular spot checks to ensure carers are being as good as they can at their job. The staff all have lots of experience and are very helpful in making sure things are in place and the client is safe and well looked after. Bee's are a little more bespoke than your typical agency, compared with other agencies I believe Bee's are up there in the top few that are overall a good service and who really do care.
When looking for home care its nice for people to get a feel of other's experiences who use a home care service.
Bee's have been caring for my mum for over three years now. My dad lives with my mum and has mild dementia; juggling care in this dynamic is difficult, and Bee's has worked with the family's strict requirements about how the household and relationship must be managed. They readily adapted to mine and my sister's requirements around security and communications. Our core problems with the previous care agency was them not adhering to the visit schedule, and for not attending for the full duration nor completing all tasks; a situation totally reversed. Bee's management have high standards for their staff, and so all visits are on time, completed in full, and delivered with understanding. On many occasions, they've gone above and beyond. Management are: thoughtful and responsive; considerate of mine and my sister's needs as well as our parents'; full of advice from great experience of the whole care ecosystem. Ultimately, this agency and its staff are flexible, reliable, and trustworthy.
Thank you for such a lovely review. Getting feedback like this is a great achievement so thank you.
For the last 5 months, my 93-year-old mother has received care 3 times a day from Bee’s Care Agency following a hip replacement operation. Having been very independent prior to this, together with the onset of dementia, it was always going to be very difficult for her to accept support. I need not have worried. Bee’s have been excellent from beginning to end. They made a home visit to assess Mum’s needs and immediately set in motion her care package. Mum’s carers are very experienced and have created a good relationship with her. They have been extremely thoughtful and thorough looking after her personal wellbeing, food and cleanliness of the house. They are good at keeping in touch should any issues arise and have put in place robust procedures to minimise the risk from the COVID-19 virus. I have no hesitation in recommending Bee’s Care Agency to anyone.
Thank you very much for your lovely feedback. I am really glad you are happy with the service we provide.
Many thanks to the whole team.
We have enjoyed getting to know you and I know the team think very highly of you too.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 January 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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Meet the Team (0)
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Frequently Asked Questions about Bee's Care Agency Ltd
How many Carers does Bee's Care Agency Ltd employ?
Bee's Care Agency Ltd employs 20 carers.
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