What Type of Services does Bee's Care Agency Ltd offer?

Bee's Care Agency Ltd offers Home Care.

How many Carers does Bee's Care Agency Ltd employ?

Bee's Care Agency Ltd employs 20 carers.

Bee's Care Agency Ltd, 154 City Way, Rochester, Kent ME1 2AU

Review from Sharon A (Daughter of Client) published on 12 May 2023 Submitted via Website • Report

Overall Experience

Bee's Care Agency has been fantastic in looking after my mum. The manager and her team are friendly, knowledgeable and have looked after my mum really well. I wouldn’t hesitate to recommend them. Mum’s dementia has become worse and we’ve had to make the decision to move her into a care home, for 24-hour

care, after 3 years with Bee's.
If you’re looking for quality care speak to Bee's.

Reply from Rachel Frost, Registered manager director at Bee's Care Agency Ltd

Thank you Sharon for your kind words. It has been an absolute pleasure.

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Review from N H (Son of Client) published on 30 September 2022 Submitted via Website • Report

Overall Experience

Mum is a particularly stubborn, set in her ways individual, and went downhill quite quickly when Dad died in October 2020. Mum had several transient ischaemic attacks which led to gradually worsening dementia, and her ability to look after herself properly. As a result, we started having carers coming

in once a day, then twice. They were so caring and kind, and innovative in trying different ways to motivate Mum to do various things from simple things like taking her tablets to washing. Mum eventually warmed to the carers, no mean feat for someone as stubborn as my Mum. Mum is now in a care home, but she managed to stay in her home for longer because of Bees. Both carers were super helpful, in fact the whole team were a credit to Bee's. Would heartily recommend them.

Reply from Rachel Syer, Registered manager director at Bee's Care Agency Ltd

Thank you very much for your kind words. We feel honoured to have been a part of Mum's journey and humbled that support provided made a positive impact.

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Review from Julie H (Daughter of Client) published on 20 January 2022 Submitted via Website • Report

Overall Experience

My brother and I are indebted to Bee's Care for providing such a reliable, kind, professional and friendly home service for my mother. She developed vascular dementia and required personal care very rapidly. Bee's carers allowed us to have an hour's respite every day to shop etc, knowing that mum was

in safe hands. The carers were genuinely sad to say goodbye to us and mum when she moved to a care home.

Reply from Rachel Frost, Registered manager director at Bee's Care Agency Ltd

Thank you for your kind words and thank you for letting us be a part of your journey. We wish you all our very best.

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Review from P H (Husband of Client) published on 1 December 2021 Submitted via Website • Report

Overall Experience

My wife (aged 80) has Vascular Dementia and I (aged 85) am her main carer. Without the professional, efficient and effective care services provided by Bees Agency I would not have been able to cope.
As far as possible the management staff sent the same friendly favourite carer each day, always going

the second mile to help make her feel secure and safe, dignified, warm and wanted, happy and content.
I would recommend this Agency to anyone looking for good quality home care services.

Reply from Rachel Frost, Registered manager director at Bee's Care Agency Ltd

Thank you very much for such a lovely review. We were honoured to be a part of your journey. Stay safe and take care.

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Review from D C (Friend of Client) published on 21 September 2021 Submitted via Website • Report

Overall Experience

A small agency with friendly and caring staff, used by my friend for several years until she had to go into hospital and then a nursing home. Because the agency has a small pool of staff, my friend got to know most of the carers quite well and they understood what she needed. The manager is very supportive

and quickly deals with any issues or complaints. This agency was recommended to us and we in turn would be happy to recommend it to others.

Reply from Rachel Frost, Registered Manager at Bee's Care Agency Ltd

Thank you for the lovely review. It is nice to see feedback in writing.

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Review from Zelda L (Daughter of Client) published on 17 August 2020 Submitted via Website • Report

Overall Experience

Bee's Care Agency have been looking after my parents now for a few years. They are extremely efficient, listen to the care needs and requirements and communicate regularly to ensure the best service is being provided. They have good carers working for them and do regular spot checks to ensure carers

are being as good as they can at their job. The staff all have lots of experience and are very helpful in making sure things are in place and the client is safe and well looked after. Bee's are a little more bespoke than your typical agency, compared with other agencies I believe Bee's are up there in the top few that are overall a good service and who really do care.

Reply from Rachel Frost, Registered Manager Director at Bee's Care Agency Ltd

Thank you for such a nice review. It's great to have such good feedback.
When looking for home care its nice for people to get a feel of other's experiences who use a home care service.

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Review from Ross L (Son of Client) published on 13 August 2020 Submitted via Website • Report

Overall Experience

Bee's have been caring for my mum for over three years now. My dad lives with my mum and has mild dementia; juggling care in this dynamic is difficult, and Bee's has worked with the family's strict requirements about how the household and relationship must be managed. They readily adapted to mine and

my sister's requirements around security and communications. Our core problems with the previous care agency was them not adhering to the visit schedule, and for not attending for the full duration nor completing all tasks; a situation totally reversed. Bee's management have high standards for their staff, and so all visits are on time, completed in full, and delivered with understanding. On many occasions, they've gone above and beyond. Management are: thoughtful and responsive; considerate of mine and my sister's needs as well as our parents'; full of advice from great experience of the whole care ecosystem. Ultimately, this agency and its staff are flexible, reliable, and trustworthy.

Reply from Rachel Frost, Registered manager director at Bee's Care Agency Ltd

Thank you for such a lovely review. Getting feedback like this is a great achievement so thank you.

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Review from Mike J (Son of Client) published on 12 August 2020 Submitted via Website • Report

Overall Experience

For the last 5 months, my 93-year-old mother has received care 3 times a day from Bee’s Care Agency following a hip replacement operation. Having been very independent prior to this, together with the onset of dementia, it was always going to be very difficult for her to accept support. I need not have

worried. Bee’s have been excellent from beginning to end. They made a home visit to assess Mum’s needs and immediately set in motion her care package. Mum’s carers are very experienced and have created a good relationship with her. They have been extremely thoughtful and thorough looking after her personal wellbeing, food and cleanliness of the house. They are good at keeping in touch should any issues arise and have put in place robust procedures to minimise the risk from the COVID-19 virus. I have no hesitation in recommending Bee’s Care Agency to anyone.

Reply from Rachel Frost, Registered Manager Director at Bee's Care Agency Ltd

Thank you very much for your lovely feedback. I am really glad you are happy with the service we provide.

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Review from Mary B (Client) published on 24 July 2020 Submitted via Website • Report

Overall Experience

I have been a client with Bee's since October 2017. During this time, my level of care has changed dramatically, from three times a day to just once a day. The staff who have cared for me have always been respectful, sympathetic and have always gone that extra mile. They helped me through some very

dark days for which I am very much appreciative. The office staff have been more than helpful with any query I may have had.
Many thanks to the whole team.

Reply from Rachel Frost, Registered manager director at Bee's Care Agency Ltd

Thank you for your lovely words.
We have enjoyed getting to know you and I know the team think very highly of you too.