Ascot Care Agency

38 Skinnergate, Darlington, County Durham, DL3 7NR
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9.5 20 Reviews
  • Ascot Care Agency, Darlington
Ascot Care Agency is a professional and affordable provider of home care services in the North East and North Yorkshire. All of their staff are experienced and highly trained in every aspect of care and have enhanced-level DBS checks, in addition to being friendly, caring and reliable.

Their home care and live-in care packages are designed to suit the needs of the people who use their services and their loved ones, and can range from 30-minute visits to sleepovers. Depending on the particular needs of each individual, Ascot Care Agency can also provide extended care and live-in care, where a professional carer looks after the needs of an individual 24 hours per day / 7 days a week.

They offer a free home care consultation that will help you identify if your loved one could be entitled to free or part-funded home care, and find the most cost-effective way of financing your home care, whether through local authority assistance or privately funding your care.
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Care Provided by Ascot Care Agency

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25.50
  • Weekly Live-in Care Fees: from £1600

Our fees start at £19.12 for a 30-minute visit, or £25.50 per hour for a 60-minute visit.

These prices are only a guideline, please contact Ascot Care Agency to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Ascot Care Agency

Person in charge

  • Julie Tomlins (Manager)

Ascot Care Agency Reviews (20)

9.5

Ascot Care Agency has a Review Score of 9.5 (9.517) out of 10, based on 6 reviews in the last 2 years.
Over all time Ascot Care Agency has 20 reviews.

Overall Experience
  • 19
  • 1
  • 0
  • 0
  • 0
Date Published
  • 20
  • 0
  • 0
  • 6
  • 14
Reviewer Connection to Ascot Care Agency
  • 6
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 20, showing 1-20
Current Review Score: 9.5 (9.517)

Overview of Review Score

The Review Score of 9.5 (9.517) out of 10 for Ascot Care Agency is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Ascot Care Agency is calculated as follows: ( (33 Excellents x 5) + (3 Goods x 4) ) ÷ 36 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ascot Care Agency is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (1)

Julie

Julie Tomlins

Job Title: Manager Joined: 1999

With over 20 years of experience in care, Julie is highly qualified to manage all care packages to the highest standard.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ascot Care Agency to verify any information. View our terms and conditions. Ascot Care Agency has an Enhanced Service - more info.