Caremark Chichester

Suite 2/3, Old Stables, Crowshall Farm, Chilgrove Road, Chichester PO18 9HP
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13 Reviews
  • Caremark Chichester, Chichester
Caremark Chichester provide a home care service to help people remain independent, allowing them to live the life that they want to lead.

Supporting clients in Chichester and the West Sussex area, care workers can offer help and care to people living in Apuldram, Bosham, Boxgrove, Chilgrove, Donnington, East and West Wittering, Emsworth, Fishbourne, Hunston, Itchenor, Lavant, Midhurst, Oving, Petworth, Selsey, Sidlesham, Singleton, Southbourne, Tangmere and Westbourne.

Their team of friendly care and support workers help clients with personal care and day-to-day tasks, such as cleaning and shopping as well as offering a broad range of care services including companionship and 24-hour live-in care and support.

Home care services can help clients in their homes and extend into the local community helping clients wellbeing by ensuring they feel included.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children (0-18)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Companionship

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £32.50

These prices are only a guideline, please contact Caremark Chichester to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Ellie Chapman (Manager)

Caremark Chichester Reviews (13)

Over all time Caremark Chichester has 13 reviews.

Overall Experience

  • 9
  • 4
  • 0
  • 0
  • 0

Date Published

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13

Review from A S (Wife of Client) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and friendly. My gratitude to them all.

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Review from David B (Husband of Client) published on 4 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers were prompt, polite, efficient, professional and friendly.

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Review from David L (Husband of Client) published on 28 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was not sure what to expect and was so impressed by the organisation and the lovely friendly carers who have quickly become almost part of the family. My wife and I look forward to their visits.

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Review from Christine K (Client) published on 28 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Generally, I am very happy with the carers' service and attempt to please. They mostly work hard and carry out their duties as would be expected of them - some carers have learnt a lot in a short time and definitely aim to please.

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Review from Lyn B (Client) published on 3 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a very positive experience of using Caremark (Chichester). Care staff treat you with respect and dignity and are always cheerful and friendly. Nothing is too much trouble for them. Office staff are equally friendly and always as helpful as they can be. My only gripe would be that communication
needs to improve regarding changes to rotas, other than that a great service.

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Review from E B (Wife of Client) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In general, carers are very helpful.

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Review from Mayble B (Wife of Client) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Girls are always happy and they never make my husband feel embarrassed. They communicate with him throughout his care call. Nothing is ever too much.

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Review from Sylvie W (Client) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I look forward to the girls coming in because I know that I will have someone to talk to and get some personal care as there is a lot of things I am unable to do.

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Review from Diane W (Client) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the carers are very kind.

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Review from R B (Client) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the staff, their regularity and their friendly attitude.

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Review from J S (Client) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are very helpful.

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Review from F H (Wife of Client) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good care from staff.

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Review from D B (Wife of Client) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carer punctual, friendly and helpful.

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

Meet the Team (4)

Paula

Paula Key

Job Title: Managing Director

Joined: 2004

Paula brings over 20 years of dedicated experience in the healthcare and care management industry. Her extensive background includes leading care teams, managing multiple care homes as a Registered Manager, and supporting individuals with complex needs.


Paula’s lifelong passion for compassionate, personalised care is at the heart of everything she does. Her deep understanding of the industry, combined with her commitment to delivering respectful and high-quality support, ensures that every person receives tailored care that promotes independence, dignity, and well-being.


She cares profoundly for both the clients and staff alike, believing that a motivated, well-supported team is the key to providing exceptional care. Paula’s dedication to continuous improvement and her intuitive approach to individual needs help shape a nurturing environment where everyone can thrive.


Alongside her team, Paula is proud to uphold and strengthen the reputation of Caremark Chichester as a trusted provider of compassionate, professional care—working tirelessly to make a positive difference in the lives of those she supports.

Andrew

Andrew Key

Job Title: Director

Andrew brings over 24 years of leadership and engineering experience from his distinguished career in the Royal Navy, where he specialised in team management, engineering operations, safety reviews, and strategic planning. His military background has honed his skills in conflict resolution, quality assurance, and process improvement, all of which he now leverages as a trusted leader within Caremark Chichester.


As a Director, Andrew is committed to delivering exceptional homecare services, guiding the team with a focus on professionalism, compassion, and continuous improvement. His disciplined approach and dedication to high standards ensure that clients and their families receive the best possible support in their daily lives. Outside of work, Andrew enjoys outdoor activities such as kayaking, climbing, and motorbiking, as well as spending quality time with his family.

Ellie

Ellie Chapman

Job Title: Registered Care Manger

Joined: 2014

Ellie has worked in the care sector for 31 years she started her journey in care in a care home serving breakfasts before school, worked in various care homes doing mainly night work until Ellie was 24, then branched into working with people with learning disabilities.
Ellie worked for a private company for 14 years, which had at the time 2 homes supporting people with learning disabilities.
They then branched out and built a purpose-built unit and a day centre supporting people with severe challenging behaviour and learning disabilities, Ellie started as a day activity co-ordinator until she worked her way up succeeding in various roles to become day centre manager.
Ellie was approached to support in other homes in the country, working closely with managers to teach staff to work in a person-centred way. At this point, Ellie became the inclusion lead for the company. Ellie has gained many qualifications and has extensive knowledge of person-centred care and inclusion.
Ellie started to work for Caremark (Worthing and Adur) in 2014 after being made redundant. Ellie started as a care coordinator and worked her way up to deputy manager where she deputised for the manager for a year while she was taking maternity leave.
In 2018 Ellie offered a position to be the Registered care manager of Caremark (Chichester). Ellie strives to deliver person-centred care to all clients always putting the clients at the centre of everything she does. Ellie has an amazing team and is proud to be the manager of Caremark (Chichester).

Phyllis

Phyllis Gorrian

Job Title: Deputy Care Manger

Joined: 1982

With a career spanning nursing, care, and community work since 1982, Phyllis is passionate about delivering person-centred care. After caring for her parents at end of life, she transitioned to roles in IT, business, and volunteer work for a short time before returning to care. Joining Caremark in 2016, and as a natural people person she developed into the in house trained, where her display of strong management and leadership skills aligning perfectly with the Deputy Manager position in Chichester. Phyllis describes her role as being a privilege to work with a dedicated team to provide exceptional homecare.

Frequently Asked Questions about Caremark Chichester

What Type of Services does Caremark Chichester offer?

Caremark Chichester offers Home Care.

How many Carers does Caremark Chichester employ?

Caremark Chichester employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Chichester to verify any information. View our terms and conditions. Caremark Chichester has an Enhanced Service - more info.