Caremark Chichester provide a home care service to help people remain independent, allowing them to live the life that they want to lead.
Supporting clients in Chichester and the West Sussex area, care workers can offer help and care to people living in Apuldram, Bosham, Boxgrove, Chilgrove, Donnington, East and West Wittering, Emsworth, Fishbourne, Hunston, Itchenor, Lavant, Midhurst, Oving, Petworth, Selsey, Sidlesham, Singleton, Southbourne, Tangmere and Westbourne.
Their team of friendly...
Caremark Chichester provide a home care service to help people remain independent, allowing them to live the life that they want to lead.
Supporting clients in Chichester and the West Sussex area, care workers can offer help and care to people living in Apuldram, Bosham, Boxgrove, Chilgrove, Donnington, East and West Wittering, Emsworth, Fishbourne, Hunston, Itchenor, Lavant, Midhurst, Oving, Petworth, Selsey, Sidlesham, Singleton, Southbourne, Tangmere and Westbourne.
Their team of friendly care and support workers help clients with personal care and day-to-day tasks, such as cleaning and shopping as well as offering a broad range of care services including companionship and 24-hour live-in care and support.
Home care services can help clients in their homes and extend into the local community helping clients wellbeing by ensuring they feel included.
Caremark Chichester has a Review Score of 9.2 (9.214) out of 10, based on 5 reviews in the last 2 years. Over all time Caremark Chichester has 18 reviews.
Review from J H (Son of Client) published on 8 January 2026 Submitted via Website•
Overall Experience
Carers are absolutely brilliant and are very professional. They have built up such a bond with dad. The laughter that I hear is so pleasing. The company as a whole are amazing. The carers are very professional but at the same time have a brilliant laugh with dad. Keep up your amazing work.
Carers are absolutely brilliant and are very professional. They have built up such a bond with dad. The laughter that I hear is so pleasing. The company as a whole are amazing. The carers are very professional but at the same time have a brilliant laugh with dad. Keep up your amazing work.
↩Reply from Paula Key, Director at Caremark Chichester
Thank you so much for taking the time to share such a lovely review. It truly means the world to us to hear how strong a bond our carers have built with your dad. Knowing that their professionalism, warmth, and laughter bring him joy - and reassurance to you - is exactly why we do what we do. Your...
Thank you so much for taking the time to share such a lovely review. It truly means the world to us to hear how strong a bond our carers have built with your dad. Knowing that their professionalism, warmth, and laughter bring him joy - and reassurance to you - is exactly why we do what we do. Your kind words will be shared with the whole team and will mean more than you know. Thank you for your trust and support, and for letting us be part of your dad's care
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Review from J B (Son of Client) published on 13 October 2025 Submitted via Website•
Overall Experience
The OT visited this morning, overlapping with Mums carer Chippy who works for Caremark. . When the OT left later she said what a wonderful, caring and communicative carer Chippy is.
I completely agree with her comments as that's exactly how we find her .
The OT visited this morning, overlapping with Mums carer Chippy who works for Caremark. . When the OT left later she said what a wonderful, caring and communicative carer Chippy is.
I completely agree with her comments as that's exactly how we find her .
↩Reply from Paula Key, Director at Caremark Chichester
Thank you so much for your lovely feedback. Were delighted to hear that both you and the Occupational Therapist recognise Chippys caring and communicative nature. She truly takes pride in the support she provides, and its wonderful to see her efforts appreciated. Well be sure to share your kind words with her and the team.
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Review from Patricia L (Client / Service User) published on 8 October 2025 Submitted via Website•
Overall Experience
I had Shazia today, she is always very kind and friendly, it feels like going out with my friend/sister which helps since I receive companionship. I find her very pleasant, punctuionsl and professional and always look forward to when she comes to help me.
I had Shazia today, she is always very kind and friendly, it feels like going out with my friend/sister which helps since I receive companionship. I find her very pleasant, punctuionsl and professional and always look forward to when she comes to help me.
↩Reply from Paula Key, Director at Caremark Chichester
Thank you so much for your lovely feedback. Were delighted to hear how much you enjoy your time with Shazia. She truly has a caring and friendly nature, and were so pleased to know shes making such a positive difference in your day. Your kind words will mean a lot to her and to our whole team.
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Review from C S (Granddaughter of Client) published on 1 October 2025 Submitted via Website•
Overall Experience
My Nan has been so happy with all the carers that have been into visit her, she particularly enjoyed chatting with one of the ladies this evening. She has been so full of praise about all of the carers and the level of care they are providing
My Nan has been so happy with all the carers that have been into visit her, she particularly enjoyed chatting with one of the ladies this evening. She has been so full of praise about all of the carers and the level of care they are providing
↩Reply from Paula Key, Director at Caremark Chichester
Thank you so much for your lovely feedback. Were delighted to hear how happy your Nan has been with the carers and that she has enjoyed their company and conversations. It means a lot to know she feels well supported and cared for, and well be sure to pass your kind words on to the team.
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Review from Diane G (Friend of Client) published on 24 September 2025 Submitted via Website•
Overall Experience
Monika is lovely. My mother in law loves her. She is kind and very helpful. She is punctual and patient. Fun and chatty! Always gives Peggy time. Thank you all. Would recommend to all.
The office is always helpful and will work with you on times etc.
Monika is lovely. My mother in law loves her. She is kind and very helpful. She is punctual and patient. Fun and chatty! Always gives Peggy time. Thank you all. Would recommend to all.
The office is always helpful and will work with you on times etc.
↩Reply from Paula Key, Director at Caremark Chichester
Thank you so much for your kind words. We are delighted to hear how much your mother-in-law enjoys Monikas visits. Monika truly is a valued member of our team, and its wonderful to know her kindness, patience, and cheerful nature make such a difference. Were also pleased our office team have been...
Thank you so much for your kind words. We are delighted to hear how much your mother-in-law enjoys Monikas visits. Monika truly is a valued member of our team, and its wonderful to know her kindness, patience, and cheerful nature make such a difference. Were also pleased our office team have been able to support you with flexibility and communication. Your recommendation means a great deal to us all.
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Review from A S (Wife of Client) published on 5 September 2022 Submitted via Postal Card•
Overall Experience
Very helpful and friendly. My gratitude to them all.
Very helpful and friendly. My gratitude to them all.
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Review from David B (Husband of Client) published on 4 August 2022 Submitted via Postal Card•
Overall Experience
Carers were prompt, polite, efficient, professional and friendly.
Carers were prompt, polite, efficient, professional and friendly.
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Review from David L (Husband of Client) published on 28 July 2022 Submitted via Postal Card•
Overall Experience
I was not sure what to expect and was so impressed by the organisation and the lovely friendly carers who have quickly become almost part of the family. My wife and I look forward to their visits.
I was not sure what to expect and was so impressed by the organisation and the lovely friendly carers who have quickly become almost part of the family. My wife and I look forward to their visits.
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Review from Christine K (Client / Service User) published on 28 July 2022 Submitted via Postal Card•
Overall Experience
Generally, I am very happy with the carers' service and attempt to please. They mostly work hard and carry out their duties as would be expected of them - some carers have learnt a lot in a short time and definitely aim to please.
Generally, I am very happy with the carers' service and attempt to please. They mostly work hard and carry out their duties as would be expected of them - some carers have learnt a lot in a short time and definitely aim to please.
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Review from Lyn B (Client / Service User) published on 3 August 2021 Submitted via Postal Card•
Overall Experience
I have a very positive experience of using Caremark (Chichester). Care staff treat you with respect and dignity and are always cheerful and friendly. Nothing is too much trouble for them. Office staff are equally friendly and always as helpful as they can be. My only gripe would be that...
I have a very positive experience of using Caremark (Chichester). Care staff treat you with respect and dignity and are always cheerful and friendly. Nothing is too much trouble for them. Office staff are equally friendly and always as helpful as they can be. My only gripe would be that communication needs to improve regarding changes to rotas, other than that a great service.
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Review from E B (Wife of Client) published on 2 August 2019 Submitted via Postal Card•
Overall Experience
In general, carers are very helpful.
In general, carers are very helpful.
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Review from Mayble B (Wife of Client) published on 2 August 2019 Submitted via Postal Card•
Overall Experience
Girls are always happy and they never make my husband feel embarrassed. They communicate with him throughout his care call. Nothing is ever too much.
Girls are always happy and they never make my husband feel embarrassed. They communicate with him throughout his care call. Nothing is ever too much.
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Review from Sylvie W (Client / Service User) published on 2 August 2019 Submitted via Postal Card•
Overall Experience
I look forward to the girls coming in because I know that I will have someone to talk to and get some personal care as there is a lot of things I am unable to do.
I look forward to the girls coming in because I know that I will have someone to talk to and get some personal care as there is a lot of things I am unable to do.
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Review from J S (Client / Service User) published on 26 June 2019 Submitted via Postal Card•
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Carers are very helpful.
Carers are very helpful.
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Review from R B (Client / Service User) published on 26 June 2019 Submitted via Postal Card•
Overall Experience
Very happy with the staff, their regularity and their friendly attitude.
Very happy with the staff, their regularity and their friendly attitude.
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Review from Diane W (Client / Service User) published on 26 June 2019 Submitted via Postal Card•
Overall Experience
All the carers are very kind.
All the carers are very kind.
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Review from F H (Wife of Client) published on 12 June 2019 Submitted via Postal Card•
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Very good care from staff.
Very good care from staff.
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Review from D B (Wife of Client) published on 21 May 2018 Submitted via Postal Card•
Overall Experience
Carer punctual, friendly and helpful.
Carer punctual, friendly and helpful.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 April 2020
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (2)
News
09 Sep 2025
Find time to slow down take a sip and share a memory with us, First Wednesday of the month at Boston Tea party Baffins Lane, Chichester, PO19 1BF from 1100am...
06 Aug 2025
Caremark Chichester Owners! Hello Chichester! We're thrilled to introduce ourselves: we're Paula and Andrew, a husband and wife team with two young children, and the proud new owners of Caremark...
There are no accreditations posted yet for Caremark Chichester.
Meet the Team (4)
Paula KeyJob Title Managing DirectorJoined 2004
Paula brings over 20 years of dedicated experience in the healthcare and care management industry. Her extensive background includes leading care...
Paula brings over 20 years of dedicated experience in the healthcare and care management industry. Her extensive background includes leading care teams, managing multiple care homes as a Registered Manager, and supporting individuals with complex needs.
Paula’s lifelong passion for compassionate, personalised care is at the heart of everything she does. Her deep understanding of the industry, combined with her commitment to delivering respectful and high-quality support, ensures that every person receives tailored care that promotes independence, dignity, and well-being.
She cares profoundly for both the clients and staff alike, believing that a motivated, well-supported team is the key to providing exceptional care. Paula’s dedication to continuous improvement and her intuitive approach to individual needs help shape a nurturing environment where everyone can thrive.
Alongside her team, Paula is proud to uphold and strengthen the reputation of Caremark Chichester as a trusted provider of compassionate, professional care—working tirelessly to make a positive difference in the lives of those she supports.
Andrew KeyJob Title Director
Andrew brings over 24 years of leadership and engineering experience from his distinguished career in the Royal Navy, where he specialised in team...
Andrew brings over 24 years of leadership and engineering experience from his distinguished career in the Royal Navy, where he specialised in team management, engineering operations, safety reviews, and strategic planning. His military background has honed his skills in conflict resolution, quality assurance, and process improvement, all of which he now leverages as a trusted leader within Caremark Chichester.
As a Director, Andrew is committed to delivering exceptional homecare services, guiding the team with a focus on professionalism, compassion, and continuous improvement. His disciplined approach and dedication to high standards ensure that clients and their families receive the best possible support in their daily lives. Outside of work, Andrew enjoys outdoor activities such as kayaking, climbing, and motorbiking, as well as spending quality time with his family.
Ellie ChapmanJob Title Registered Care MangerJoined 2014
Ellie has worked in the care sector for 31 years she started her journey in care in a care home serving breakfasts before school, worked in various...
Ellie has worked in the care sector for 31 years she started her journey in care in a care home serving breakfasts before school, worked in various care homes doing mainly night work until Ellie was 24, then branched into working with people with learning disabilities.
Ellie worked for a private company for 14 years, which had at the time 2 homes supporting people with learning disabilities.
They then branched out and built a purpose-built unit and a day centre supporting people with severe challenging behaviour and learning disabilities, Ellie started as a day activity co-ordinator until she worked her way up succeeding in various roles to become day centre manager.
Ellie was approached to support in other homes in the country, working closely with managers to teach staff to work in a person-centred way. At this point, Ellie became the inclusion lead for the company. Ellie has gained many qualifications and has extensive knowledge of person-centred care and inclusion.
Ellie started to work for Caremark (Worthing and Adur) in 2014 after being made redundant. Ellie started as a care coordinator and worked her way up to deputy manager where she deputised for the manager for a year while she was taking maternity leave.
In 2018 Ellie offered a position to be the Registered care manager of Caremark (Chichester). Ellie strives to deliver person-centred care to all clients always putting the clients at the centre of everything she does. Ellie has an amazing team and is proud to be the manager of Caremark (Chichester).
Phyllis GorrianJob Title Deputy Care MangerJoined 1982
With a career spanning nursing, care, and community work since 1982, Phyllis is passionate about delivering person-centred care. After caring for...
With a career spanning nursing, care, and community work since 1982, Phyllis is passionate about delivering person-centred care. After caring for her parents at end of life, she transitioned to roles in IT, business, and volunteer work for a short time before returning to care. Joining Caremark in 2016, and as a natural people person she developed into the in house trained, where her display of strong management and leadership skills aligning perfectly with the Deputy Manager position in Chichester. Phyllis describes her role as being a privilege to work with a dedicated team to provide exceptional homecare.
Frequently Asked Questions about Caremark Chichester
How many Carers does Caremark Chichester employ?
Caremark Chichester employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Chichester to verify any information. View our terms and conditions. Caremark Chichester has an Enhanced Service -what an Enhanced Service includes.
