These prices are only a guideline, please contact Silver Grace Homecare to find out the exact price for your requirements.
Silver Grace Homecare has a Review Score of 9.8 (9.753) out of 10, based on 13 reviews in the last 2 years.
Over all time Silver Grace Homecare has 47 reviews.
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience. We're truly grateful for your continued trust in our business. It's wonderful to hear that our team has been able to support you consistently and that you've enjoyed the extra touches like our client get-togethers. We're always here to help, and your recommendation means the world to us!
5.0 out of 5
Thank you for your lovely feedback - we're so pleased to hear your mum feels well cared for, and we're always here to help.
5.0 out of 5
Thank you so much for your kind words. It truly means the world to us to hear that our care made such a difference to your father. Knowing he felt supported and valued is exactly why we do what we do. We'll be sure to pass on your lovely feedback to our carers - they'll be so touched.
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Thank you for recognizing our work and for taking time to share your experience. Your kind words are the greatest encouragement for our care team, and we will continue to do our best.
5.0 out of 5
Thank you for your kind words and recommendation! We're delighted to hear that our carers and service have met your expectations. Providing reliable, high-quality care is our priority, and we're grateful for your trust. If you ever need anything, we're here for you!
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The Review Score of 9.8 (9.753) out of 10 for Silver Grace Homecare is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Silver Grace Homecare is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
I am the Registered Care Manager at Silver Grace Homecare, bringing over 15 years of experience in the care sector. My journey has been rooted in hands-on support, and over the years, I’ve developed the practical skills and deep understanding needed to lead with confidence and compassion.
Throughout my career, I’ve seen firsthand how high-quality, person-centred care can transform lives. This insight drives my commitment to ensuring every service user is treated with dignity, respect, and kindness. I am passionate about delivering care to the highest standard and take great pride in supporting both the individuals we serve and the care workers who make it all possible.
At the heart of my role is a belief in the power of teamwork and empathy. I value every care worker and every client, recognising their unique contributions to our community. Together, through consistent, compassionate care, we can create a meaningful, lasting impact on the well-being of those who rely on us.
As the Training and Audit Manager at Silver Grace Homecare, I bring over 35 years of experience in the care sector. My career has included a wide range of roles, including care coordination, skills assessments, recruitment, and senior management. This has given me a comprehensive understanding of the industry’s evolving standards and requirements.
With this depth of experience, I confidently train and support our care team. I ensure that every member delivers care that is safe, effective, and of the highest quality. I am committed to upholding best practices, encouraging continuous learning, and maintaining full compliance. Above all, my goal is to ensure that every individual we support receives care delivered with dignity, compassion, and professionalism.
Managing Director Song Lu launched Heritage Healthcare Epsom following a successful career in the Financial Sector. Song will utilise his experience and knowledge of finance, sales and marketing to develop and drive the business forward.
Shirley has varied financial experience having previously worked within the Bank of China and international trade companies. Shirley regularly volunteered for local charity organisations throughout her time at Loughborough University and is committed to building a business that will significantly improve the lives of others.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Silver Grace Homecare to verify any information. View our terms and conditions. Silver Grace Homecare has an Enhanced Service - more info.
