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Personal Care Specialists

Oaktree House, 408 Oakwood Lane, Leeds, West Yorkshire LS8 3LG
Personal Care Specialists Logo
Personal Care Specialists logo
Thank you so much for your care . We couldn't have done this without you .Karen B(Daughter of Client/Service User)
Personal Care Specialists, Leeds
I cannot find fault with the service I have been given.H B(Client / Service User)
Personal Care Specialists, Leeds
thank you all for the care and support you've been giving my mother.Paula L(Daughter of Client/Service User)
Personal Care Specialists, Leeds

Personal Care Specialists is a family-owned home care provider delivering exceptional at-home care services across Leeds and the Yorkshire area for over ten years. The team takes pride in offering compassionate and professional support tailored to individual needs.

Home care services are offered in three distinct formats - Visiting Care, Short-term (Respite) Care, and Live-in Care - each designed to suit varying care requirements, preferences, and budgets:

1. Visiting Care provides flexible...  

Care Provided by Personal Care Specialists

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £28
  • Weekly Live-in Care Fees: from £1,399
  • 30 Minute Visiting Care Fees: from £14

Let our family help take care of yours. Contact us for a personalised quote. We offer compassionate care with flexible options that support independence, dignity, and peace of mind; delivering excellence in home care every step of the way.

The price(s) shown are provided by the agency. Contact Personal Care Specialists for full pricing details and T&Cs.

Contact Personal Care Specialists to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Personal Care Specialists Ltd
  • Private Owned

Person in charge

  • Helen Cook (Managing Director)

Personal Care Specialists Reviews (25)

9.5

Personal Care Specialists has a Review Score of 9.5 (9.536) out of 10, based on 8 reviews in the last 2 years. Over all time Personal Care Specialists has 25 reviews.

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Showing 25 reviews matching selected criteria
Review from Lisa C (Daughter of Client) published on 7 September 2023 Submitted via Website
Overall Experience
End-of-life care was swiftly put into place.
The whole care team, management and carers were all excellent.
The carers showed great gentleness, kindness and respect in their care of mum.

We also found their presence supportive at this difficult time.

Reply from Helen Cook, Managing Director at Personal Care Specialists

Thank you for the positive review. The carers enjoyed looking after your mum and felt privileged to do so in the short space of time we did.

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Review from J P (Client / Service User) published on 21 June 2023 Submitted via Postal Card
Overall Experience

I cannot speak highly enough about the care I receive. I am really well looked after.

Reply from Joanne Harrison, Admin at Personal Care Specialists

Thank you for your kind words, our aim is to ensure that all our service users are cared for to the highest standard possible. Your feedback is greatly appreciated. thank you again from the team at Personal Care Specialists Ltd.

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Review from D F (Client / Service User) published on 19 June 2023 Submitted via Postal Card
Overall Experience

I am very satisfied with the service I have. They are very generous and helpful, they do a lot for me.

Reply from Helen Cook, Managing Director at Personal Care Specialists

We are so pleased to hear that you are satisfied with the service that we provide. Many thanks for the feedback, it is so valuable to us.

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Review from karen s (Client / Service User) published on 20 April 2023 Submitted via Website
Overall Experience
Outstanding care from the amazing team.

Just when I thought that I couldn't stand any more in they came, I suffer from really bad mental health and drinking problems and I had not taken care of myself or my home and my family were at their wit's end, but they soon knocked everything into shape. They care for everything physically and spend lots of time talking through everything with me.

Reply from Helen Cook, Managing Director at Personal Care Specialists

Thank you for the positive review, we are so happy that we have made such a difference to you. We tend to find that it's the little things and the personal approach that makes all the difference.

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Review from Clair S (Daughter of Client) published on 22 March 2023 Submitted via Website
Overall Experience

From the onset, I can not recommend this company highly enough. The care and attention we receive is 100% outstanding. They go above and beyond their duties ensuring the highest standard of care is met at all times.

Reply from Helen Cook, Managing Director at Personal Care Specialists

Thank you for the positive review. We strive to deliver outstanding care to all of our service users, and we are glad to see that we are delivering what we set out to do.

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Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (5)

News
  • Posted: Tuesday 24 Mar 2026Eating and drinking well in later life matters more than many people realise. This week is a reminder for us all that food and drink aren’t “small things”; they’re the...
  • Posted: Tuesday 24 Mar 2026Eating and drinking well in later life matters more than many people realise. This week is a reminder for us all that food and drink aren’t “small things”; they’re the...
  • Posted: Thursday 26 Feb 2026At Personal Care Specialists, supporting carers with cost of living support remains important in 2026 as many care workers continue to feel financial pressures at home. As a small, family?owned...

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Personal Care Specialists.

Meet the Team (3)

Helen Cook Job Title: Managing Director and Registered Manager Joined: 2013
Helen Cook

Helen Cook, the guiding force behind Personal Care Specialists, boasts an impressive tenure of over 28 years in the care industry, having experienced the sector from every vantage point.

Starting her career as a carer, Helen has diligently worked her way up through all levels, culminating in her current roles. In 2009, her expertise was formally recognised when she obtained her Registered Managers Award (RMA), further showcasing her commitment to excellence in care.

With a rich history of managing home care services for a variety of providers, Helen's role involves overseeing the operation of all care services to ensure compliance with the Care Quality Commission's (CQC) standards and legislation.

Jordan Whitcombe Job Title: Team Leader Joined: 2017
Jordan Whitcombe

Jordan started his career with us in June 2017, assuming the position of a Care Worker. His unparalleled passion and dedication swiftly distinguished him as a standout team member.

By June 2018, merely a year after joining us, Jordan's extraordinary ambition and drive earned him a promotion to Team Leader.

In his new role, Jordan has shown remarkable dedication and competence, leading by example and contributing significantly to our team. Moreover, his achievement in obtaining his QCF Level 3 exemplifies his deep commitment to delivering exceptional dignified home care.

Karen Murphy Job Title: Team Leader Joined: 2018
Karen Murphy

Karen's move into the care industry represents an important milestone in her professional journey. Coming from a non-care background, she began her role as a Care Worker with us in September 2018.

Her innate ability and commitment rapidly became evident, resulting in her promotion to Team Leader by November 2019.

Karen has adapted to her new position with exceptional ease and poise, much like a duck takes to water. She is presently enhancing her skills by working towards her QCF qualifications, underscoring her dedication to delivering outstanding care.

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