Avante Home Care West Malling, 71-74 Manwaring Buildiing, West Malling, Kent ME19 6BJ

Care Provided by Avante Home Care West Malling

Types of Home Care

Visiting Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Prices

We also offer 45 min calls.

Contact Avante Home Care West Malling to get a personalised quote:

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Group / Owner

Avante Care and Support
Voluntary / Not for Profit Owned

Person in charge

Fiona Baker (Registered Manager)

Avante Home Care West Malling Reviews (5)

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9.5

Avante Home Care West Malling has a Review Score of 9.5 (9.467) out of 10, based on 5 reviews in the last 2 years.
Over all time Avante Home Care West Malling has 5 reviews.

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Review from Nicky M (Daughter of Client) published on 12 February 2026 Submitted via Website•

Overall Experience

Absolute have been wonderful with my father. They stepped in at short notice as his Alzheimer's was accelerating and we couldn't have been happier with the care he received. All the carers were genuinely caring and professional, friendly faces for Dad to look forward to chatting to. Very good communication from Fiona and Jenette too at the end of the 'phone. Can wholeheartedly recommend them. A big thank you to Absolute Home Care.

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↩Reply from Fiona Baker, Director at Avante Home Care West Malling

Dear Nicky

Thank you very much for your kind words it was a privilege looking after your lovely dad.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Richard S (Son of Client) published on 4 February 2026 Submitted via Website•

Overall Experience

Absolute have been providing care for my father for the past few years.
Following a broken pelvis, he now receives daily personal care together with household help for my mother.
We are now having to transition to a new care package due to my mother being hospitalised.
Fiona has been instrumental in defining what will be required and has implemented this with expediency and flexibility.

I wouldn't hesitate to recommend Absolute to anyone requiring care for loved ones.

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↩Reply from Fiona Baker, Director at Avante Home Care West Malling

Dear Richard

Thank you for your kind words we pride ourselves in providing person centred care to all our clients. Supporting the relatives is very important to us too. Kind Regards Fiona

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J C (Daughter of Client) published on 25 November 2025 Submitted via Postal Card•

Overall Experience

My mother has had the care for 3 1/2 years. The whole team are exceptional and demonstrate professionalism, compassion and a genuine commitment in supporting mum and the wider family. Care givers are punctual and respectful of Mum's home. Any queries are answered promptly with sensitivity. Thank you. We have no hesitation in recommending you to others.

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↩Reply from Fiona Baker, Director at Avante Home Care West Malling

Thank you so much for your lovely comments. It is our privilege to support mum at home .

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Mike W (Partner of Client) published on 19 November 2025 Submitted via Postal Card•

Overall Experience

After an awful experience with 4 previous companies, I was apprehensive about trying a 5th. I needed not to worry. From day one, service has been almost impeccable. The only real issue has ever been running out of wet wipes when not told that carers had taken the last pack.
Staff are friendly, knowledgeable and very caring.

A relief when they walk through the door. Even my dog loves them coming in! And he can be very fussy. I cannot praise or recommend Absolute Home Care enough.

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↩Reply from Fiona Baker, Registered Manager at Avante Home Care West Malling

Thank you for your feed back we are pleased to hear you are satisfied with the service and the staff. We have sent a reminder to all staff about supplies getting low.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from John J (Partner of Client) published on 28 October 2025 Submitted via Postal Card•

Overall Experience

By way of background I supply the following, approx. 2 years ago following a fall, the services of Absolute Home Care were employed. My partner had been diagnosed with dementia in Sept 2022. The services by Absolute Home Care Kent have been excellent in all respects and is reflected in the answers below.

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↩Reply from Fiona Baker, Director at Avante Home Care West Malling

Dear John

Thank you for your kind words. We pride ourselves at Absolute to provide person centred care to all our clients. It is also important to us to look after the relatives. Kind Regards Fiona.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 September 2019

Overall
Good

CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for Avante Home Care West Malling.

Meet the Team (4)

Fiona BakerJob Title Registered Manager

From an early age, my vocation was to be a nurse, so after completing my training, my career took me into the community working as a district nurse. I joined the Heart of Kent Hospice when it opened in 1991, and my first role there was to set up a range of day care services.

For the past 15 years, I have had the privilege of working as a Macmillan nurse caring for people at home. During this time, I have become aware of some gaps in service provision, particularly for clients at the end of life. I now use my expertise and experience to create a tailor-made service that encompasses their care needs and support for their families. Read less

Sue BroughtonJob Title Manager

Sue Broughton is the Manager at Absolute Home Care Kent, leading the team with compassion and a strong focus on high-quality, person-centred care.

Janette EloffJob Title Care Co-Ordinator

Janette Eloff is the Care Coordinator at Absolute Home Care Kent, responsible for overseeing care planning and ensuring services are delivered efficiently and to a high standard.

Charlotte SeriesJob Title Care Coordinator

Charlotte Series is the Care Coordinator at Absolute Home Care Kent, responsible for overseeing care planning and ensuring services are delivered efficiently and to a high standard.

Frequently Asked Questions about Avante Home Care West Malling

How many Carers does Avante Home Care West Malling employ?

Avante Home Care West Malling employs 13 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Avante Home Care West Malling to verify any information. View our terms and conditions. Avante Home Care West Malling has an Enhanced Service -what an Enhanced Service includes.

Avante Home Care West Malling

Care Provided by Avante Home Care West Malling

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Other Care Provided

Funding & Fees

Prices

Funding Types Accepted

Good to Know

Group / Owner

Person in charge

Avante Home Care West Malling Reviews (5)

Regulatory Rating

Care Quality Commission (CQC) Rating

Inspection ratings

News (0)

Awards / Recognitions (1)

Accreditations

Meet the Team (4)

Frequently Asked Questions about Avante Home Care West Malling

How many Carers does Avante Home Care West Malling employ?