because of this quality of care Mum was able to spend her last months, days and final hours at home.Robin O(Son of Client/Service User)

They are so helpful, attentive, reliable and caring. It’s like having family over.Samantha H(Daughter of Client/Service User)

As an only child navigating my mother's illness alone, they are absolute angels!Stacy B(Daughter of Client/Service User)

because of this quality of care Mum was able to spend her last months, days and final hours at home.Robin O(Son of Client/Service User)

They are so helpful, attentive, reliable and caring. It’s like having family over.Samantha H(Daughter of Client/Service User)

As an only child navigating my mother's illness alone, they are absolute angels!Stacy B(Daughter of Client/Service User)

Amily Homecare is an award-winning, family-run homecare provider based in Walton-on-Thames, Surrey and provides homecare services within the local area & live-in care services across Surrey.
Founded with a commitment to delivering personalised care, Amily Homecare prides itself on a warm, friendly approach, ensuring that each client receives tailored care to meet their unique needs.
Services offered by Amily Homecare include live-in care, home care, respite care, reablement care, and support...
Care Provided by Amily Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £24.80 - £30.80
- Weekly Live-in Care Fees: £1,260 - £1,694
Rates are subject to assessment
Contact Amily Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Amily Homecare Ltd
- Private Owned
Person in charge
- Tracey Hawkins (Care Manager)
Amily Homecare Reviews (47)
Amily Homecare has a Review Score of 9.8 (9.825) out of 10, based on 13 reviews in the last 2 years.
Over all time Amily Homecare has 47 reviews.
The staff are both friendly and professional, which makes the treatment a whole lot easier to manage, so much so that I don't notice the time it takes.
An excellent care service.
Very happy with the morning service provided. Staff are very friendly.
Never let us down, give great care to my father. We hope to continue to use them.
All carers that visit my mother are kind, helpful and make mum feel relaxed.
My father is extremely happy with the help he is receiving from Amily Homecare. The staff are professional and friendly... exactly what he needs!
Working with the team manager we have jointly been able to provide my mother with a care package that has secured further independent living. I have also found that carers generally do care. Mum has a friendly relationship with them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 October 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Amily Homecare.
Awards / Recognitions (4)
- Recipient: Amily HomecareDate: Friday 30 May 2025
- Recipient: Amily HomecareDate: Friday 31 May 2024
- Recipient: Amily HomecareDate: Thursday 31 Mar 2022
Meet the Team (7)
I have a variety of skills and knowledge having worked in the care sector for over 25 years and in a number of settings including hospitals, care homes and within domiciliary care. Within my role as Care Manager, I have a true passion for working with individuals to lead the lives they deserve whilst remaining in the comfort of their own homes.
I have strong beliefs that people should treat others as they would expect to be treated themselves and demonstrate this by expecting a high standard of work and professionalism from my colleagues. Throughout my previous employment, I have established and maintained good working relationships with social services which has already had an impact on the growth of the business. At the end of the working day, I like to go home knowing that I have helped make a difference.
I joined the management team after working with Amily Homecare initially as a carer. Prior to this, I had been in a senior role within a care home. I have a true passion for working with more vulnerable clients including those with dementia and people at the end of their life - and take huge pride in knowing I have made a difference to someone’s day. I approach my work treating people how I would expect my parents to be cared for by showing dignity, and respect and providing the quality of care they deserve. I have built strong relationships with all of our clients and am looking forward to growing the live-in care service with the same care, compassion and commitment.
As the Live In Care Manager, I will be ensuring the highest quality of care is given to our more vulnerable clients who require 24/7 support whilst being able to remain in their own homes.
As Field Care Supervisor, I meet and greet clients and our carers in the community - conducting assessments, gaining feedback and ensuring our work is conducted to the high standards we expect of our carers.
I have five years’ experience in the field of social care recruitment and ten years’ experience in the homelessness sector – having worked with a wide and diverse range of support needs. These have involved working with some highly challenging and complex issues – from severe mental health, drug and alcohol, and autism, through to working with ex-offenders, refugees, those escaping domestic violence etc.
I have a simple view when it comes to running the business – we’ll look after the carers and the carers will in turn look after the clients. It’s a methodology and an approach that’s been working well to date and has been helping us build a strong reputation in the care sector.
I worked for a number of years as a full-time Carer to two elderly clients – one with physical health & mobility issues and another with Alzheimer’s. Having witnessed the level of care provided by other service providers – I knew there was a demand for good workers who could both fulfil their duties and responsibilities and who were also sociable and were comfortable spending some time with their clients. It is from this seed that Amily Homecare was born.
I am convinced that connecting and relating to people is the difference between average care and high-quality care and this is the message I strive to spread throughout the organisation. Before this, I had over a decade’s previous experience working in healthcare, homelessness and with younger women.
I have over 20 years experience of working with mental health, homelessness, domestic abuse & drug and alcohol dependency issues. In my time, I have gained a solid reputation with the social workers and social care teams I liaise with for taking on clients with more challenging and complex needs. This is due to my skills and approach in patiently working with the more vulnerable members of our communities to assist them develop their confidence and self-esteem to ultimately get them to a better place within themselves and their circumstances.
I like to think I am patient, relaxed and reassuring when working with clients who require that little bit more emotional & psychological support.
I have been working in the care sector for over 40 years, starting in nursing and progressing through to a care manager in a residential home. I then moved into domiciliary care, where l became interested in supporting staff through training, which enabled me to progress further. As a trainer, I have undertaken several qualifications to enable me to become a Registered Health Care Trainer. I still undertake regular updates to keep my knowledge current.
Central to my role is to pass on best practices to enable the care staff to deliver the best possible care to our clients. This also fulfils regulatory requirements, as well as supporting the staff in gaining the relevant qualifications to assist them in their role.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Amily Homecare to verify any information. View our terms and conditions. Amily Homecare has an Enhanced Service - more info.