Amily Homecare

Could not wish for better help.

Amily Homecare is helpful and caring plus efficient when dealing with any queries. The carers are friendly and caring towards their clients. When initially arranging for carers, the manager provides help and insight when needed. There is a can-do attitude and they are flexible with the timing of visits if needed when medical appointments arise. You can feel confident with the support you receive at very often a traumatic and stressful time transitioning to a different way of life for your family member.

Great carers, very good at communication and helping my mum with her needs. All the staff are friendly and love the dog as well and the office is very quick and helpful if we have any changes to our needs.

They have given my mum the best care possible. It is so refreshing to know when I can not be there for her that her carers are giving her the best care. The carers are always on time and dressed in clean smart uniforms.

We developed a good relationship with the carers. A good understanding of our needs exists.

I am very pleased with all the carers for the things they do for my husband. Thank you.

When my father said he was not happy in his care home, I contacted Amily Homecare to see whether a live-in carer would allow him to move back home. They were amazing from the beginning, giving us the time we needed to discuss all aspects of live-in care. The live-in care manager has been fantastic throughout, going that extra mile to get to know Dad and finding carers that suited not only his needs but also his personality. His main carer has been outstanding, great company and I am completely confident in her abilities as a carer. She has also gone way beyond her job to enhance Dad’s life. As an example of the company’s dedication, when one of Dad’s carers was unavoidably delayed, both the Managing Director and live-in care manager both stepped in to look after Dad until the carer arrived. Outstanding service and a really friendly, helpful team.

My mother has dementia and a lovely lady from Amily Homecare comes in for 2 hours a week to give my father some respite. My mum does activities with this lady, painting, flower arranging, etc and I believe the stimulation helps with my mum's dementia. Thank you.

Amily staff are excellent with their care of my mum. They are sensitive to her needs and wishes and are very responsive to any requests. They use an app which is very useful in finding out how my mum is each day.

Just under 2 years ago my wife passed away leaving me in a large house without any help. Fortunately, a good friend of mine immediately recommended Amily Homecare, from then on my life completely changed as I was introduced to the company owner and the live-in care manager. The first action they took was an assessment of my requirements and personality in my home which resulted in a suitable carer to stay with me on a trial basis. All carers appointed were excellent cooks, but above all showed great competency towards the timing of administrating my medication due to my Parkinson's and a weak heart. All carers provided through Amily were of a similar personality with great devotion to duty. I am now settled with regular carers and I also receive consistent visits from the live-in care manager and owner of Amily to check that everything is well. I haven't felt as healthy or content for a long time, I highly recommend Amily to provide a suitable carer for any client.

Amily were absolutely wonderful with mum from the very beginning of the short time they were with us. The Manager was an absolute marvel, organising an incredibly caring live-in carer at short notice who treated mum like a family member and kept us updated every day. The Manager then tirelessly sourced extra support and equipment day after day as mum's needs changed. We couldn't have managed without Amily as they allowed mum to have a comfortable and dignified end of life in her own home according to her wishes and we felt confident that all her needs were met.

My Mother was looked after by Amily Homecare for nearly 2 years. From the initial visit to set up the contract, dealing with all the various NHS services, all the dedicated 24/7 care right up to her passing, the Amily Homecare team have been exemplary. My trust had to be placed with them completely due to the 600-mile distance I was from my Mother's home and also given the pandemic and ban on travel from Scotland to England. There was not a single situation that was not dealt with professionally and appropriately. I cannot thank Amily Homecare enough for everything they did for my Mother, she was well cared for and happy. I would recommend Amily Homecare without any hesitation whatsoever.

Amily Homecare have been a massive support to me over the last 4 years, I really don't know what I would have done without them. First, they cared for my Mum through her final year right up to her end of life and since then have been carers for my Dad, who has gone on to now need 24-hour care. I have found their level of communication, experience and reliability to be excellent, they adapt to not only my Dads needs but mine as a daughter and carer in any way they can. I feel very lucky that I found Amily Homecare and would highly recommend them to anyone looking for an agency.

Wonderful 24-hour live-in care for my mother for the last 4- 5 months! We were told to expect the worst earlier this year and now mum is eating well, up and moving around etc and we even took her out for a few hours a few weeks ago, amazing as I never thought Mum would leave her house again. The carer evens helps her to walk a little way outside which make her feel she is not trapped in her house. The carers have been so patient and caring. A big thank you to them all.

Have used Amily for the past 16 months for my 84-year-old mother. I have found all staff to be very helpful, courteous and respectful towards my mum and I. Nothing is to difficult during their daily visits. I would highly recommend Amily.

My partner of almost 39 years has final stages of dementia. Until Amily come along I managed on my own but only just. As I work five days a week, the girls from Amily come and look after my partner twice a day. I prepare her drugs in the morning, check her blood sugar and give her the daily insulin shot. Amily then come in, get her washed, do her hair, give her breakfast and coffee and water and make sure her drugs are dispensed. They come back lunchtime and give her food and drink. They often wash up and tidy up for us. My partner has got used to the girls from Amily now and they are an absolute Godsend to both of us. I could not go to work and pay the bills without the help they give my partner and the relief they give me, knowing she is well looked after. Any problems they phone me and it gets sorted, although this is very rare.

I hope I never have to use another care agency. Amily is the best I have ever had, and I mean that wholeheartedly. You just can’t go wrong!

I would not hesitate to recommend Amily. My mum's regular carer, who helps my mother to get up, showered and dressed is punctual, caring and considerate to my mother's moods/condition. We have had different carers from Amily too and all have been really cheerful and professional.

One does not only get the carer assigned but also back-up as needed from their supervisor who is excellent.

Everyone at Amily is extremely approachable and go out of their way to provide excellent care for the client. I would fully recommend them to provide care for anyone in need.