Care Provided by Anchusa Care

Types of Home Care

Visiting Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	£33.90 - £36.30

The price(s) shown are provided by the agency. Contact Anchusa Care for full pricing details and T&Cs.

Contact Anchusa Care to get a personalised quote:

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Owner

Anchusa Care Ltd
Private Owned

Person in charge

Kelly Alexander (Managing Director)

Anchusa Care Reviews (24)

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9.3

Anchusa Care has a Review Score of 9.3 (9.332) out of 10, based on 10 reviews in the last 2 years.
Over all time Anchusa Care has 24 reviews.

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Showing 24 reviews matching selected criteria

Review from K B (Client / Service User) published on 30 August 2023 Submitted via Postal Card•

Overall Experience

Generally very good. Very happy with regular carers, but sometimes, when they are not here and other carers are sent, they are not as good as others.

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↩Reply from Bruce Wicks, Business Support Manager at Anchusa Care

Thank you for your kind words. We do try where possible to keep the same carers with the individuals we care for, but sometimes, due to sickness or holidays, we need to send in other carers who may not be as familiar with your routines. We try to keep this at a minimum though.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Katy P (Daughter of Client) published on 29 August 2023 Submitted via Website•

Overall Experience

My mum suffers from dementia and just before we were about to go on holiday she got an infection and her dementia symptoms got worse. We googled local care support, looked into Anchusa and then called them at 8pm that night

I was quite upset at the time but felt very reassured by Anchusa's response to my situation. The next morning they were able to confirm they had the resource to visit Mum at home in her village and arranged a meeting quickly, this included a risk assessment.

We had regular updates and were so happy with the service that when we were back decided to continue the daily visits. Mum enjoys their company, the team keep an eye on her whilst we are busy at work and they prepare meals for her as and when required.

Mum has always expressed she doesn't want to go in a home and it has been really reassuring that we are able to get the care and support from Anchusa that she needs, whilst remaining in her own home.

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↩Reply from Bruce Wicks, Business Support Manager at Anchusa Care

Thank you for your kind words, it means the world to us to make a difference to the lives of the individuals we care for.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ruth W (Wife of Client) published on 10 August 2023 Submitted via Website•

Overall Experience

I found Anchusa Care to be head and shoulders above the rest, both in their friendly professionalism and the thoroughness with which my husband was treated.
I had full confidence in their punctuality and very high standards of care, always going the extra mile to ensure the comfort and well-being of my hubby. Indeed, it was our wonderful regular carer who noted a slight change in the appearance of his skin which meant we were able to prevent pressure sores and the breakdown of his skin.

Good humour, together with nothing being too much trouble made Anchusa Care a company I wouldn’t hesitate to use again should the need arise.

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Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ian S (Husband of Client) published on 31 July 2023 Submitted via Website•

Overall Experience

Anchusa Care supplied home care after my wife broke both legs and dislocated an ankle leaving her bed bound for a number of weeks, and they were absolutely brilliant.
She was treated with dignity and compassion by their staff at all times, and nothing was too much trouble for the teams, whoever came out to attend.
It was obvious to us that they really cared about the job and the people they were looking after and were approachable and very friendly at all times. with their attendance allowing me a welcome break during the visits.
When we were advised care at home was being arranged, we were unsure what to expect but cannot fault Anchusa Care in any way. She enjoyed their company and felt they fully understood her needs, and she could talk freely about any issues or concerns she had.

Would recommend Anchusa Care to anyone needing care in future - superb service and caring personnel.

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Care / Support

Management

Treated with Dignity

Value for Money

No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 January 2024

Overall
Good

CaringOutstanding
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for Anchusa Care.

Meet the Team (1)

Kelly AlexanderJob Title Managing DirectorJoined 2017

Anchusa Care’s founder, Kelly Alexander has been in the care industry for more 30 years. During this time it was always her dream to start her own home care company, based on the values she developed over her career.

The name ‘Anchusa Care’ comes from the cottage ‘Anchusa’ that belonged to her grandparents and where she and her siblings spent many happy times in a house full of love and kindness. Kelly’s goal was always to provide the kind of care that she would have expected for her own Grandparents. Read less

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Anchusa Care to verify any information. View our terms and conditions. Anchusa Care has an Enhanced Service -what an Enhanced Service includes.

Anchusa Care

Care Provided by Anchusa Care

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Other Care Provided

Funding & Fees

Daily Charges per Person

Funding Types Accepted

Good to Know

Owner

Person in charge

Anchusa Care Reviews (24)

Regulatory Rating

Care Quality Commission (CQC) Rating

Inspection ratings

News (1)

Awards / Recognitions (3)

Accreditations

Meet the Team (1)

Care Provided by Anchusa Care

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Other Care Provided

Funding & Fees

Daily Charges per Person

Funding Types Accepted

Good to Know

Owner

Person in charge

Anchusa Care Reviews (24)

Regulatory Rating

Care Quality Commission (CQC) Rating

Inspection ratings

News (1)

Campaign to create 500 Dementia Friends!

Awards / Recognitions (3)

Accreditations

Meet the Team (1)