The Classic Angels Care Group

Basepoint Business Centre, 70-72 The Havens, Ransomes Europark, Ipswich IP3 9BF
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9.9 26 Reviews
  • The Classic Angels Care Group, Ipswich
The Classic Angels Care Group are a major Organisation in Suffolk who offer the very best in community-based services that are designed to allow a full homecare service to be delivered within a client’s own home.

They understand that your loved ones deserve the highest level of care and attention, tailored to their unique needs and preferences. Their commitment to personalised and high-quality care ensures that your family members receive the support they need to thrive in the comfort of their own home.

The team go above and beyond to transform your caregiving experience from uncertainty and worry to peace of mind and confidence. Let them be your trusted partner in providing exceptional domiciliary care services that make a positive impact on the lives of your loved ones. Together, you and they can create a caring and supportive environment where your family thrives.   

They currently provide services in Ipswich, Kesgrave, Felixstowe and Woodbridge.
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £15.20 – £38.95

These prices are only a guideline, please contact The Classic Angels Care Group to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Angels By Classic (Healthcare At Home) Ltd

Person in charge

  • Lindsay Scrivener (Registered Manager)

The Classic Angels Care Group Reviews (26)

9.9

The Classic Angels Care Group has a Review Score of 9.9 (9.947) out of 10, based on 13 reviews in the last 2 years.
Over all time The Classic Angels Care Group has 26 reviews.

Overall Experience
  • 21
  • 5
  • 0
  • 0
  • 0
Date Published
  • 26
  • 2
  • 9
  • 13
  • 13
Reviewer Connection to The Classic Angels Care Group
  • 10
  • 6
  • 5
  • 2
  • 2
  • 1
Total of 26, showing 21-26
Review from L G (Daughter of Client) published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers at The Classic Angels Care Group are very professional. They are very prompt at getting people like the district nurse in if necessary. They suggest equipment that can help dad stay in his home longer. The staff in the office are also very professional and helpful e.g. when dad needed carer
visits four times a day after a hospital stay this was put in place the next day. They always respond promptly to messages.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M C (Client) assisted by family/friend published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very efficient and friendly service. The carers are excellent and treat clients with a high level of respect and politeness. Well done to all.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J B (Client) published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the carers very helpful and caring.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michael F (Son of Client) published on 10 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When Mum started to struggle during lockdown, both mentally and physically, I asked if we could have another carer and the agency helped as quickly as they could. When she deteriorated further, they then started a 'double up' and arranged an assessment for further equipment such as a hospital bed and
commode. This help undoubtedly prevented her from being admitted to hospital and she has recovered at home extremely well. This has provided great reassurance to myself (I have been shielding) and my family during a very difficult time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Stephen S (Client) published on 10 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found the carers helpful and attentive to my needs, in great detail. They are pleasant to talk to and encouraging in their manner.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Joan W (Client) published on 10 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have no complaints, if I have, I tell the carer straight away - problem sorted.
I am very happy with my carers, they are dedicated and I really appreciated them. They help to brighten my day during this lockdown.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.947)

Overview of Review Score

The Review Score of 9.9 (9.947) out of 10 for The Classic Angels Care Group is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.947 for The Classic Angels Care Group is calculated as follows: ( (72 Excellents x 5) + (4 Goods x 4) ) ÷ 76 Ratings = 4.947
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Classic Angels Care Group is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (5)

Lori

Lori Jasaitis

Job Title: CEO Joined: 1995

Proprietor / Owner

Teri

Teri Sadler

Job Title: Operational Director Joined: 2023

Operational Director

Stella

Stella Jones

Job Title: Financial Controller Joined: 2008

Financial Controller

Talia

Talia Battley

Job Title: Executive Administrator Joined: 2006

Executive Administrator

Anita

Anita Reynolds

Job Title: Locality Coordinator Joined: 2018

Locality Coordinator

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Classic Angels Care Group to verify any information. View our terms and conditions. The Classic Angels Care Group has an Enhanced Service - more info.