Bluebird Care Islington & Hackney is a domiciliary care agency providing support to adults in their own homes in Hackney and Islington.
Home care clients and their relatives are involved in planning their care and care records including information about people's background, likes and dislikes and promoting their independence.
Home care services can include personal care, housework, preparing meals, companionship as well as assistance to visit friends, shops and social events.
Clients...
Care Provided by Bluebird Care Islington & Hackney
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £36.30
- Weekly Live-in Care Fees: from £1,700
Contact Bluebird Care Islington & Hackney to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Martina Zavadska (Manager)
Bluebird Care Islington & Hackney Reviews (24)
Over all time Bluebird Care Islington & Hackney has 24 reviews.
I enquired about providing home care services for my husband for the times when I am going away in 2020. Customer care immediately contacted me, visited us to make the assessment and also to introduce the main carer, they were very understanding and sympathetic. The agency provided care four times since at the end of Feb, in July and in December up to the first of January 2020. We were allocated a main carer and some replacement ones during these periods as my husband needed three times a day visits every day. We were very satisfied with the main carer and most of the time with the replacement carers, they seemed to do a very good job to keep my husbands personal hygiene, prepare some food for him and also they kept our home tidy and clean. The only time we had some issue with some of the carers was at Christmas time and spiked with the pandemic restriction but even then the coordinator and the office were very accessible and promptly acted. I recommend the agency to anyone needing care in their home.
The carers and the office team at Bluebird have been outstanding, especially under the stress and strain of a global pandemic (Covid-19). Their care and understanding with my mother have been amazing, especially since surviving Covid! Words are not enough. Thank you so much!
Professional, have been on the ball. Overall, very pleased.
The carers are very understanding. I feel comfortable having my son who has complex needs in their hands.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 February 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Islington & Hackney.
Awards / Recognitions (5)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
- Recipient: Bluebird Care Islington & HackneyDate: Monday 17 Jun 2019
Meet the Team (5)
Michael has spent the majority of his professional life working for the global recruitment business Michael Page where he specialised in placing people into a range of positions in the Health and Social Care sector. This experience of working in a “matching” industry means Michael understands the importance of selecting and placing the most appropriate Care Workers with the right customers.
Tania is a qualified solicitor with eight years post-qualification experience in employment law, most recently at the retailer Marks and Spencer. Tania’s background in legal and compliance has made it possible for Bluebird Care to create a stable operating platform from which the team’s care specialists can provide high-quality care services to a range of customers in the boroughs of Islington & Hackney.
Michael and Tania are open, honest and friendly, so please feel free to contact them directly with any thoughts or questions about Bluebird Care, and how we might be able to support you and your family.
The Registered Care Manager for Bluebird Care Islington & Hackney is Prabsharan Jandu.
Prabsharan joined us in 2016, bringing with her a wealth of experience in the home care sector.
Over the years, Prabsharan has worked with customers requiring a wide range of support, across the full spectrum of service user groups, meaning there is very little that she hasn’t experienced.
As Registered Care Manager Prabsharan has ultimate responsibility for the wellbeing of our customers and staff, in addition to the day to day running of operations at the Islington & Hackney office.
Prabsharan comments "My aim is to use my knowledge and experience to improve the quality of life of each and every person we support. We do this by supporting our customers to remain at home, surrounded by what is familiar to them, in a way that keeps them both safe and respected at all times. It is also my job to support our dedicated team of care staff to deliver the high-quality, professional homecare service that we are known for throughout the local area"
Sunny meets with our new and existing customers, ensuring their care plans are reflective of all their needs, that any queries are resolved as quickly and effectively as possible, and that customers always receive the highest possible standards of care.
Sunny applies the "Mum test" to all situations....."if its not good enough for my Mum, then its not good enough for my customers!".
Tessa joined Bluebird Care Islington & Hackney in February 2017 and is responsible for making sure our customers in Hackney have the appropriate care assistants to ensure their needs are met at all times. Tessa will match care assistants’ skill sets with the needs of our customers to deliver the highest quality service. Tessa comments "I heard of Bluebird Care’s very good reputation before I joined the team. I enjoy working with an excellent team of carers who really care about our customers. I enjoy communicating with our customers about any concerns they may have, and I do my best to support them in providing the best care possible."
I started working in the care industry nearly 20 years ago. I have family members who needed care, so it was a natural career path choice.
I am passionate about using my experience and knowledge to support our staff team to develop professionally. ensuring we all provide the highest quality of person centered care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Islington & Hackney to verify any information. View our terms and conditions. Bluebird Care Islington & Hackney has an Enhanced Service - more info.