Bluebird Care Mendip

The staff who attended my husband were prompt, cheerful and treated him with kindness and respect. He enjoyed his outings with them and was sorry when they had to go.

I had an amazing time recently. I arranged to be taken Christmas shopping. My time and carer were arranged to my chosen shop. My carer was very diligent and ensured I was safe at all times, and made my trip very enjoyable.

I find the caring very good, the carers very respectful, smart and clean. An occasional hiccup with the timing and altering of the carer. On the whole very good. It must be accepted that changes have to be made. Keep up the good work.

The Bluebird staff and management were very caring and looked after our mother and wife during the period leading to her passing, with the greatest of kindness and treated her with the utmost dignity. They were always cheerful and also reliable, arriving at the time specified. We recommend them highly.

I think in this day and age a system like the care at home needs very good care in place and Bluebird set a very high standard.

The help I have received has been extremely helpful in the situation I find myself in. There has never been a time when anything is too much trouble and although I do find it difficult to ask for help the care team made it very easy to ask and don't make me feel awkward. Also the management have been very easy to deal with as well. My experience has been very good.

My wife had advanced dementia/Alzheimer's which was getting difficult to manage myself. Your team of carers came in and between them managed to care for my wife and take the pressure off despite having to cope with a very loud and agitated client. All staff showed care, patience and dignity. Always on time with a friendly smile. The lady in charge was exceptional. Well done and thank you.

- The carer to always be proactive in interacting with the client and not taking notes on her phone (really irritates my mum).

Communication skills have worked well and overall, the care and willingness have been exceptional.

We found ourselves needing care urgently for my dad and not knowing what to do and where to turn! From the moment I spoke to the care manager, she put my mind to rest. My dad was assessed that day and care started two days later. The carers were kind and helpful. Every concern or query I had was dealt with immediately by the care manager and I was kept up-to-date with any problems or concerns they had too. I don't know what we would have done if I hadn't found Bluebird Care Mendip!

We chose Bluebird to care for Mum when she was no longer able to care for herself on leaving hospital following a fall. Over these 9 months, we have had a series of about five carers. Each has cared consistently for Mum with support from the Bluebird manager to ensure a smooth transfer and we are really pleased to see Mum accepting each new carer without issue.

Carers have been so kind to Mum and are guided by knowledgeable and understanding management.

My mother was very well cared for by the Gillingham Dorset Office. She was treated with respect and love by the ladies who looked after her. They were punctual, efficient and professional. Neither my mother nor I could have been happier with their service.

I find that communication is very good and I am told of any concerns. I would not hesitate to recommend the company to others.

Some of the younger ones haven't got a clue, particularly when making a very simple breakfast - I think some basic training before they come the first time on how to boil an egg and other simple foods. The experienced ones give a very good service.

Please remind carers to wear masks, as I have a low immune system.

The have been very helpful in assisting her with shopping, doctor appointments and even taking her to visit her mum's grave in a nearby village.

The carers that come to look after my father are always kind, caring and considerate.

My son has had excellent care from the staff he has weekly. He looks forward to their visits. Ha has special needs and little speech but the staff understand his needs and are well-trained in coping with any issues. A big thank you to all involved with him.

Things are usually the same, no problems reported. The staff do a thorough review no complaints.