





Bluebird Care Mendip is an 'Outstanding' rated home care provider by CQC (August 2019). They provide care to the towns and villages of Mendip namely, Frome, Shepton Mallet, Wells, Street and Glastonbury. As an ‘Outstanding’ care provider their staff are passionate and committed to ensuring their customers live a healthy and independent lifestyle in the comfort of their own home.
Their home care services cover Live-In care and home visits....
Care Provided by Bluebird Care Mendip
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £37.50 - £75
- Weekly Live-in Care Fees: £1,300 - £1,800
MENDIP
CARE AND SUPPORT AT HOME – PRICES
Weekdays 60 minute visit £37.50
45 minute visit £32.25
30 minute visit £30.00
45 minute visit £37.32
30 minute visit £34.72
45 minute visit £64.50
30 minute visit £60.00
Weekdays Waking night visits are normally 10pm – 7am £280.00
Weekends £330.00
Bank Holidays £560.00
Weekdays Sleep In night visits are normally 10pm – 7am £250.00
Weekends £300.00
Bank Holidays £500.00
Permanent Live-in Price Per Week
Live In Standard* £1 410.00
Live In Complex* £1 610.00
Live In Couple* £1 800.00
*+£40 per week food allowance or provision for live-in care professional
Mileage charge for companionship, shopping or days out is 75p per mile.
To arrange a no obligation assessment, or for further information, contact your local office
Contact Bluebird Care Mendip to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Jenny Atkins (Registered Manager)
Bluebird Care Mendip Reviews (44)
Bluebird Care Mendip has a Review Score of 9.4 (9.377) out of 10, based on 10 reviews in the last 2 years.
Over all time Bluebird Care Mendip has 44 reviews.
Bluebird Care (Mendip) has been taking care of my husband's care package for the last few years and have taken a lot of pressure off my shoulders. My husband was 51 when diagnosed with dementia and for the last few years, carers have been paramount to his care to enable me to go to work. Their care is second to none and to be honest, I don't know what I would do without them. As you can imagine the care needs have fluctuated but Bluebird has always been on board with any changes to the routine. They are not only carers to my husband but also a great support to me. I would have no hesitation but to recommend them to anyone who needs to find people who care.
Thank you so much for your kind comments. We are pleased to have such a positive impact on you and your husband.
The care provided by the team at Bluebird Care Mendip cannot be faulted. They provide a brilliant home care service for my mother in law in her 90’s at home. The carers genuinely care about her and treat her with respect and are friendly. The supervisors and coordinator also know her which I believe helps to provide her with the best care possible. Highly recommend Bluebird Care Mendip.
Thank you very much for your positive and kind words. Our team enjoy visiting mother-in-law.
Very happy with the service. Nothing is too much trouble, the helpers are always so helpful and chatty. Dad is very happy with the service as well.
Thank you so much for taking the time to give us your feedback.
Bluebird Care Mendip come once a week for one hour to help my 88-year-old mother who lives semi-independently in an annexe at our house. Anyone of a handful of ladies come and are always punctual, smartly uniformed, courteous and professional. My mother has her favourites but she appreciates them all and relishes the proper shower and clean that their visits allow her to have. If my family go away we can increase the visits - Bluebird Care Mendip are very flexible. This service has made a significant difference to her and our lives and, for now at least, means we don't have to consider a full-time carer or putting her in a home.
Thank you for your feedback. We love taking care of mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 August 2019- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Mendip.
Awards / Recognitions (3)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
- Recipient: Bluebird Care MendipDate: Saturday 31 Aug 2019
Meet the Team (6)
Bluebird Care Mendip is led by Masen Naidoo. Masen started delivering homecare in Mendip to help support customers in the area to receive homecare and support while remaining in the comfort and familiarity of their own homes. Delivering the highest quality of homecare and support is Masen’s absolute goal and he is a firm advocate of putting the 'Customer first'. Masen recognises that customers have a choice in their care provider and is passionate about making Bluebird Care Mendip the district's provider of choice in home care. The team would be delighted to hear from anyone who is seeking homecare for themselves or for a loved one, or would simply like to talk to someone about the services we provide.
In addition to being a Professional Nurse, Jenny also managed nursing homes in Berkshire and Wiltshire. During her career as a Registered Manager she developed a passion to provide compassionate care to the elderly and vulnerable in our society. She values the contribution made to our society by the elder generation and strives to deliver a care practise that rewards their dedication and supports their independence, wellbeing and their desire to remain at home as long as possible. During her career she has set up a brand-new care home as well as managing large well-established care homes. Her experience and expertise in Clinical Governance stood her in good stead through 3 regulatory inspections.
In her role as Clinical Director of Bluebird Care Mendip, Jenny oversees the clinical governance and standards of care provided in the community. She works closely with the care management team to ensure that we meet the highest standard of care.
Jenny is also a qualified trainer and delivers training to Bluebird Care staff in clinical areas such as Epilepsy, diabetes to name a few to ensure that our staff are able to provide care to a broad spectrum of customers.
Jenny began working in care at the young age of 18 after completing her A levels and has not looked back since. She brings a wealth of knowledge and experience to the role. She understands the importance of supporting the elderly, frail and vulnerable to maintain their health and well-being in the comfort of their own homes.
Jenny holds a Level 5 Diploma in Leadership in the management of Health and Social Care.
"I continuously aspire to develop my knowledge and skills and combined with my passion for care, I strive to deliver care that exceeds our customer’s and family’s expectation. In making the decision to join Bluebird Care Mendip, I have found a company that shares my belief and commitment to putting our customers first and delivering care with dignity and respect whilst maintaining a healthy and independent lifestyle in the comfort of their own home."
Anda joined Bluebird Care in March 2020 and has an HR background specialised in recruitment. Anda has completed her CIPD Level 3 in Human Resources.
‘There is no better feeling than finding the perfect candidate who matches our core values as a business, and exploring ways to keep them motivated and developed in their career.
I love talking to different people from different backgrounds and understating people on a deeper level.
One of the greatest parts of recruitment is being able to constantly bring people together.’
Anda identifies new candidates who are passionate about quality and want to make a real difference to people’s life and in their local communities
I joined Bluebird Care Mendip in 2016 as a supervisor and have had the good fortune of being promoted within the company.
Previous to joining Bluebird Care I carried out live-in care for seven years which has given me the experience to be able to understand all aspects of the delivery of care to a customer in their home. I am now looking forward to taking on the role as Training manager for the team, working across our offices, continuing my development within the team.
Claire joined Bluebird Care in July 2015. She is a seasoned coordinator with over 7 years experience in the role. Claire began her career in healthcare over 18 years ago. Claire is working towards her Health and Social Care Diploma.
Frequently Asked Questions about Bluebird Care Mendip
How many Carers does Bluebird Care Mendip employ?
Bluebird Care Mendip employs 80 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Mendip to verify any information. View our terms and conditions. Bluebird Care Mendip has an Enhanced Service - more info.