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Care Herts Ltd

No 20, Weltech Business Centre, Ridgeway, Welwyn Garden City, Hertfordshire AL7 2AA
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Care Herts Ltd, Welwyn Garden City
Care Herts Ltd, Welwyn Garden City
Care Herts Ltd, Welwyn Garden City

Care Herts Limited supports individuals to remain in their own home, happily and empowered. Care Herts was first established in 2013 and currently covers Welwyn Garden City, Hatfield, Hertford, Welwyn Rural, Potters Bar, Welham Green, Brookmans Park and Essendon areas.

The team provide personal care, dementia care, hospital discharge/enablement , palliative care, an emergency support care service, cognitive stimulation therapy (CST) for mild to moderate dementia including Alzheimer's and a...  

Care Provided by Care Herts Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £33.50
This rate applies to Welwyn and Hatfield area. The small travel cost applies to outer areas based on the distance.

We can accommodate 30 minutes, 45 minutes and hourly visits and discounted rates for more than 3 hourly sits.

Contact Care Herts Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Care Herts Ltd
  • Private Owned

Person in charge

  • Randi Dissanayake (Manager)

Care Herts Ltd Reviews (24)

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9.5

Care Herts Ltd has a Review Score of 9.5 (9.496) out of 10, based on 9 reviews in the last 2 years. Over all time Care Herts Ltd has 24 reviews.

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Showing 24 reviews matching selected criteria
Review from J G (Daughter of Client) published on 7 August 2019 Submitted via Postal Card•
Overall Experience
My mother is bedridden and has carers 3 times a day. Care Herts Ltd provide regular carers so that mum's care is provided by a small team of competent professional staff. Mum feels safe and secure and is very happy with the care provided for her.

The management are accessible, always helpful. I feel Care Herts Ltd really put the service users first. We have employed 3 agencies previously and Care Herts Ltd is by far the better provider of care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Karen (Daughter of Client) published on 7 August 2019 Submitted via Website•
Overall Experience

Care Herts have been looking after my mother for over five years, in that time I have always found the carers to be kind and compassionate and have treated my mother with dignity and respect. Management has always tried to cover the care needs for my mother including last minute requests. On the rare occasions when problems arise, they are dealt with promptly and professionally. I would not hesitate to recommend Care Herts as a caring and professional care agency.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from P M (Sister of Client) published on 7 August 2019 Submitted via Postal Card•
Overall Experience

The carers are fabulous, caring, kind, consider my brother's needs and are patient. I did request by text and letter that we did not wish to have a certain carer. I was told that they would be sent if no other was available. I was told if this was not acceptable our care package would be reviewed! Management do not listen.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Veronica H (Daughter of Client) published on 22 July 2019 Submitted via Website•
Overall Experience
I have been more than happy with the excellent service provided by Care Herts Ltd.
Their staff are caring, polite and considerate for my father’s daily needs. I am particularly indebted to the management also for their immediate responses to texts/emails and or telephone calls.

They are always there in times of need which is so reassuring and such a relief as I live a fair distance from my father. I am very grateful to them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for Care Herts Ltd.

Awards / Recognitions (3)

  • 17 Jun 2022Recipient: Care Herts Ltd
  • 23 Nov 2018Recipient: Care Herts Ltd
  • 17 Nov 2017Recipient: Care Herts Ltd

Accreditations

There are no accreditations posted yet for Care Herts Ltd.

Meet the Team (3)

Randika Dissanayake
Randika DissanayakeJob Title:DirectorJoined: 2013

Randika is the Director and Manager of Care Herts Ltd, which she established in 2013 with a vision to provide compassionate, person-centred care that enables individuals to remain independent in their own homes. With a strong commitment to dignity, respect, and personalised support, Randika has led the organisation to become a trusted local care provider across Welwyn Garden City and the surrounding areas. Under her leadership, Care Herts has received a ‘Good’ CQC rating and recognition through Hertfordshire Care Award nominations for innovation and excellence in care.

Sandra Coughlan
Sandra CoughlanJob Title:Assessor/Staff SupervisorJoined: 2022

Sandra is our Assessor and Staff Supervisor, and she also plays a key role in care coordination. Having spent many years working as a carer, she brings a wealth of practical knowledge, compassion, and understanding to her role. She is passionate about supporting both clients and care staff, and her hands-on experience and approachable nature make her a valued part of the team.

Mihiri Gamage
Mihiri GamageJob Title:Care Practitioner/Office AdminJoined: 2022

Mihiri is a valued member of the Care Herts Ltd team, working both as a Care Assistant and within the office administration team. Her dual role gives her a unique understanding of the different aspects of delivering high-quality care. Mihiri is passionate about supporting individuals with compassion, dignity, and respect, and her flexibility, caring nature, and strong work ethic make her an important part of the team.

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