Care Herts Limited supports individuals to remain in their own home, happily and empowered. Care Herts was first established in 2013 and currently covers Welwyn Garden City, Hatfield, Hertford, Welwyn Rural, Potters Bar, Welham Green, Brookmans Park and Essendon areas.
The team provide personal care, dementia care, hospital discharge/enablement , palliative care, an emergency support care service, cognitive stimulation therapy (CST) for mild to moderate dementia including Alzheimer's and a...
Care Herts Limited supports individuals to remain in their own home, happily and empowered. Care Herts was first established in 2013 and currently covers Welwyn Garden City, Hatfield, Hertford, Welwyn Rural, Potters Bar, Welham Green, Brookmans Park and Essendon areas.
The team provide personal care, dementia care, hospital discharge/enablement , palliative care, an emergency support care service, cognitive stimulation therapy (CST) for mild to moderate dementia including Alzheimer's and a physiotherapy support facility (PSF) service to implement recommended exercise plans. The team also offer sessions in chair-based exercise and music therapy for dementia.
The team further provide:
- Home help, shopping, prescription collection and support with light domestic duties such as washing, cleaning and feeding pets.
- Travel/holiday care: Accompaniment and companionship for holidays.
- Social engagement support, accompaniment to hospital visits, cinema, entertainment events, coffee and lunch outings.
- Sitting services including overnight sits: Sitting to give a break to primary carer.
- Respite care to give a break to primary carer and short-term living care.
Care Provided by Care Herts Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £33.50
Contact Care Herts Ltd to get a personalised quote:
This rate applies to Welwyn and Hatfield area. The small travel cost applies to outer areas based on the distance.
We can accommodate 30 minutes, 45 minutes and hourly visits and discounted rates for more than 3 hourly sits.
The price(s) shown are provided by the agency. Contact Care Herts Ltd for full pricing details and T&Cs.
Review from J G (Daughter of Client) published on 7 August 2019 Submitted via Postal Card•
Overall Experience
My mother is bedridden and has carers 3 times a day. Care Herts Ltd provide regular carers so that mum's care is provided by a small team of competent professional staff. Mum feels safe and secure and is very happy with the care provided for her.
The management are accessible, always helpful. I...
My mother is bedridden and has carers 3 times a day. Care Herts Ltd provide regular carers so that mum's care is provided by a small team of competent professional staff. Mum feels safe and secure and is very happy with the care provided for her.
The management are accessible, always helpful. I feel Care Herts Ltd really put the service users first. We have employed 3 agencies previously and Care Herts Ltd is by far the better provider of care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Karen (Daughter of Client) published on 7 August 2019 Submitted via Website•
Overall Experience
Care Herts have been looking after my mother for over five years, in that time I have always found the carers to be kind and compassionate and have treated my mother with dignity and respect. Management has always tried to cover the care needs for my mother including last minute requests. On the...
Care Herts have been looking after my mother for over five years, in that time I have always found the carers to be kind and compassionate and have treated my mother with dignity and respect. Management has always tried to cover the care needs for my mother including last minute requests. On the rare occasions when problems arise, they are dealt with promptly and professionally. I would not hesitate to recommend Care Herts as a caring and professional care agency.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P M (Sister of Client) published on 7 August 2019 Submitted via Postal Card•
Overall Experience
The carers are fabulous, caring, kind, consider my brother's needs and are patient. I did request by text and letter that we did not wish to have a certain carer. I was told that they would be sent if no other was available. I was told if this was not acceptable our care package would be reviewed!...
The carers are fabulous, caring, kind, consider my brother's needs and are patient. I did request by text and letter that we did not wish to have a certain carer. I was told that they would be sent if no other was available. I was told if this was not acceptable our care package would be reviewed! Management do not listen.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Veronica H (Daughter of Client) published on 22 July 2019 Submitted via Website•
Overall Experience
I have been more than happy with the excellent service provided by Care Herts Ltd. Their staff are caring, polite and considerate for my father’s daily needs. I am particularly indebted to the management also for their immediate responses to texts/emails and or telephone calls.
They are always...
I have been more than happy with the excellent service provided by Care Herts Ltd. Their staff are caring, polite and considerate for my father’s daily needs. I am particularly indebted to the management also for their immediate responses to texts/emails and or telephone calls.
They are always there in times of need which is so reassuring and such a relief as I live a fair distance from my father. I am very grateful to them.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 January 2020
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
There are no accreditations posted yet for Care Herts Ltd.
Meet the Team (3)
Randika DissanayakeJob Title DirectorJoined 2013
Randika is the Director and Manager of Care Herts Ltd, which she established in 2013 with a vision to provide compassionate, person-centred care that...
Randika is the Director and Manager of Care Herts Ltd, which she established in 2013 with a vision to provide compassionate, person-centred care that enables individuals to remain independent in their own homes. With a strong commitment to dignity, respect, and personalised support, Randika has led the organisation to become a trusted local care provider across Welwyn Garden City and the surrounding areas. Under her leadership, Care Herts has received a ‘Good’ CQC rating and recognition through Hertfordshire Care Award nominations for innovation and excellence in care.
Sandra CoughlanJob Title Assessor/Staff SupervisorJoined 2022
Sandra is our Assessor and Staff Supervisor, and she also plays a key role in care coordination. Having spent many years working as a carer, she...
Sandra is our Assessor and Staff Supervisor, and she also plays a key role in care coordination. Having spent many years working as a carer, she brings a wealth of practical knowledge, compassion, and understanding to her role. She is passionate about supporting both clients and care staff, and her hands-on experience and approachable nature make her a valued part of the team.
Mihiri GamageJob Title Care Practitioner/Office AdminJoined 2022
Mihiri is a valued member of the Care Herts Ltd team, working both as a Care Assistant and within the office administration team. Her dual role gives...
Mihiri is a valued member of the Care Herts Ltd team, working both as a Care Assistant and within the office administration team. Her dual role gives her a unique understanding of the different aspects of delivering high-quality care. Mihiri is passionate about supporting individuals with compassion, dignity, and respect, and her flexibility, caring nature, and strong work ethic make her an important part of the team.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Herts Ltd to verify any information. View our terms and conditions. Care Herts Ltd has an Enhanced Service -what an Enhanced Service includes.
