Lalis Direct Care Ltd

84 Uxbridge Road, London W13 8RA
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9.4 21 Reviews
  • Lalis Direct Care Ltd, London
Lalis Direct Care Ltd is a domiciliary care agency which provides a high standard of care for older people and those with mental and physical disabilities, enabling individuals to remain living in their own homes and within their community.

Services are designed around the needs of the service users and, with a multilingual team, various preferences and needs can be met.

Lalis Direct Care is there for you, to provide services at your door, hand in hand, to make life that bit easier.
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Care Provided by Lalis Direct Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Please contact Lalis Direct Care for further information.

Contact Lalis Direct Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Lalis Direct Care Ltd to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Sado Ali Mursal (Manager)

Lalis Direct Care Ltd Reviews (21)

9.4

Lalis Direct Care Ltd has a Review Score of 9.4 (9.418) out of 10, based on 14 reviews in the last 2 years.
Over all time Lalis Direct Care Ltd has 21 reviews.

Overall Experience
  • 17
  • 3
  • 0
  • 0
  • 1
Date Published
  • 21
  • 3
  • 6
  • 14
  • 7
Reviewer Connection to Lalis Direct Care Ltd
  • 9
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Ruqiya F (Daughter of Client) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers who come to look after my dad are wonderful. Always kind, patient, smiling, and very compassionate. My dad always looks forward to their visits, it lightens his day. They are always willing to do extra work. Very professional. Their work means a lot to him. The office staff have always kept
us informed and completed regular reviews of his needs.
Reply from Sado Mursal, Manager at Lalis Direct Care LtdThank you so much for taking the time to leave such a lovely review for Lalis Direct Care!
We are so pleased to read your kind and positive comments which mean so much to us as a team.
We are always delighted to provide services to support your family, who we respect and value very much.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.418)

Overview of Review Score

The Review Score of 9.4 (9.418) out of 10 for Lalis Direct Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.593 for Lalis Direct Care Ltd is calculated as follows: ( (68 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 81 Ratings = 4.593
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Lalis Direct Care Ltd is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 4.825
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Nov 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

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