Lalis Direct Care Ltd

I just wanted to take a moment to let you know how wonderful Sehajpreet has been while caring for my grandma, Kartar Kaur. She has such a genuinely caring nature, which is so important in this role, and she is always punctual and reliable. During what has been a very difficult time for our family, she has brought warmth and positivity into my grandma's days and truly lifted her spirits. She is incredibly helpful, consistently positive, and without a doubt an asset to your company.

Just wanted to say thank you for helping us to get mum out and about over the Christmas period, cinema and to turn the lights on in Ruislip, she absolutely loved it and can't wait to do more over the festive season! The fundays out mum enjoys and so do we as a family.

All the staff are very friendly and helpful and look after my Mum very well. She has the same carers all the time which is very reassuring. We are very pleased with the service being provided by Lalis Direct Care.

Lalis has provided care for my husband, Peter, since he came home after three months in hospital in August . The carers are knowledgeable, efficient, patient and understanding. Whenever we have an appointment or emergency they are always available to give advice and prepare us for what will happen next. They give the whole family support, not just the client

The ongoing care that my mother in law receives is 10/10. The girls are amazing, caring and very supportive. The care received is perfect and my mother in law is very happy, and so are we as a family. I would highly recommend lalis to anyone.

Previously, I asked the owner to give me a call but nothing so you can see where I'm going with this. I'm not sure this is a good company to care for people who need it and I will happily put a good message on here if things change.

Leaving a positive review for this company, in particular for the work of two members of staff. They provide great regular care for my father, and they go out of their way to truly understand what is best for him. They always ensure that he has taken all his medication and are pro-active in their approach (making sure that he does not run out of his medicine/ letting me know if he is running low). They treat my father like their family and my dad very much enjoys their company. Thank you again for all your hard work.

We think that the lads who work Monday to Thursday are good because they work as a team. The teams on Friday, Saturday and Sunday are good too. We would like to keep all of them, please. The care package that we have in place works well for us.

Our team of carers provided by Lalis are excellent, we couldn't ask for a better group. They've worked with us to make my father's care as smooth as possible and they often go above and beyond the call of duty. Special mention to five particular members of staff, all of whom are like family now. Would also like to thank the manager, who has been exceptional in helping to organize her team.

The carers from Lalis are very good and treat my dad as their own family member with care and respect, work from the heart and also are hardworking. Giving the best care for my dad during his day-to-day needs. We couldn't ask for more.

The admin staff also have been in contact to check and enquire on the care being given.

She sat down next to my mum so as not to be talking down to her but at the same level.

We are very grateful to the carer who is doing an excellent job. Previously my cousin did not let the carers do anything other than give him medication. This carer has for example given him a shave, cleared and cleaned the bathroom, changed his bed and cleared his bedroom.

My mom is very comfortable with the carers.

My late mother felt very safe with the three carers who looked after her. I have nothing but good things to say about the company and the team of carers.

I would like to say a massive thank you to one member of staff who catered for my husband. It was only a short while, but the care and attention were given to the utmost importance of the job.

I cannot speak too highly of these ladies. I will always be grateful to them and never forget them.

The carer that comes is brilliant with my dad, always kind, compassionate and very patient with him. It puts our mind at ease knowing he is looked after well. Very good communication from the carer if there are any potential issues - thank you for your help and support.

The team of carers are very kind and caring and treats my mother with respect at all times. They understand her emotional needs and are able to adapt to encourage and support her needs, especially if she is having a particularly bad day.

Since having care from January 2020, my brother's health and wellbeing have greatly improved. His carers are lovely ladies who really care about him. It puts my mind at ease knowing he is happy and looked after so well.