





Cotts Care Limited is a provider Care staff in any Care establishments as an Employment Agency as well as a provider of high-quality Home Care. They are helping people in Cheltenham and nearby areas to remain living independently in their own homes.
Staff are specially selected for their care experience and compassion; they treat all clients with dignity and respect and keep carers and family members up to date on important...
Care Provided by Cott's Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £23.17
Prices change based on location
Contact Cott's Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Cott's Care Ltd
- Private Owned
Person in charge
- Grace Rogers (Managing Director/Registered Manager)
Cott's Care Ltd Reviews (31)
Cott's Care Ltd has a Review Score of 9.6 (9.589) out of 10, based on 9 reviews in the last 2 years.
Over all time Cott's Care Ltd has 31 reviews.
Even on days when I'm really struggling with chronic pain, chronic fatigue, feeling unwell or even just feeling down, I'm always smiling by the end of a visit as the carers are so kind and a joy to talk to and treat you with dignity and compassion throughout. I really appreciate Cott's Care's approach that really tunes into what each client needs. They genuinely listen and always treat you like a person and not a number.
I would give them a million stars if I could. I highly recommend this service to anyone who needs a little or a lot of extra care and support at home.
This is such a lovely compliment! Thank you for taking the time to share this feedback, it means the world to us to know that you feel heard and that the care we provide is making a positive impact in your day to day life.
The ladies that come are polite, caring and very professional and treat my husband with respect and dignity he is very relaxed with them.
I would highly recommend the team to anyone needing help at home.
Thank you for your review. We are glad that you are satisfied with your experience of care at home, because we respect people's dignity and we ensure that is our standard of care. We are very pleased to keep supporting your husband at home.
This is a general view of the entire time Cotts Care has been provided for me - my care to date - hasn't been intense or too hard but on reflection of the entire time being with this company is going to be my review. All of the time receiving care has overall been very good, all caregivers new ones, shadow ones, and main carers have been excellent. But one thing could be looked at - the caregivers being a constant as it makes for a stress-free experience. Especially for someone like me - now having to put my pride/dignity and give it to the caregiver and build a relationship with them.
Aww! Thank you so much for such a wonderful review. We appreciate your feedback and it will be passed on to our community team.
All the ladies are kind, caring, gentle, and thorough.
Thank you for this beautiful review. We appreciate it and are happy to hear that you are too.
Very hard-working and caring employees of Cotts Care Ltd.
Thank you for your review. We do appreciate it a lot. Kind regards.
I am highly impressed by the staff that visit me. They even do my D.I.Y jobs. Like phoning electricity, and managing jobs that I can't do. Highly recommend.
Thank you for the lovely review. We are happy to know that you are getting the services you need. Kind regards.
Punctual staff. Pleasant and understanding. A particular member of staff goes above and beyond in his level of care. All carers are respectful. Impressed and a big thank you!
Thank you for your lovely review. Please do not hesitate to contact us if there is anything else we can do to improve.
All the carers are very polite and friendly. They are respectful and supportive I don't know what I would do without them a big thank you to you all. They always ask how you are and if there is anything else you need before they leave.
What a beautiful review. Thank you from the whole Cott's Care team.
All the carers who have attended my husband have all been very helpful, friendly and kind.
What a wonderful reveiw. Thank you.
Please pass on my thanks to all the wonderful carers who looked after my Dad, for the last 3 months. He wasn't able to walk due to a broken hip but nothing was too much trouble for them and I always found them to be polite and friendly. On my Dad's last evening, the carers were so kind, working over the time booked to make sure he was clean and comfortable. Thank you also to the office staff for assistance with the health care claim.
We appreciate this review and will send the message to the care and office teams.
The carers were always attentive and caring and often went above and beyond to make my mum's last months as enjoyable as possible. Even when she passed away at home, two particular members of staff came to wash and dress her before the undertakers arrived.
My sister and I were very satisfied with Cotts Care.
Thank you so much for such a wonderful review. l will pass the message to the two staff mentioned in your review. Your mum is missed by all who supported her.
Staff are very caring and friendly and clearly treat Mum with dignity; she enjoys partaking in conversation, and they are happy to listen to all her tales/stories of life and family over the years.
They ensure Mum is very comfortable and leave her room and kitchen very tidy before their departure.
Would highly recommend Cotts Care.
All their staff are amazing.
Thank you for such a fantastic review! I will ensure all team members are made aware of your comments.
Following the fracture of my shoulder, I received care in the morning and in the evening for 2 months. The care I received was both reliable, and excellent and certainly contributed towards my recovery. The carers who came to me in the mornings always arrived with a smile and could not have been more helpful.
Cott's Care staff have developed a good relationship with my uncle. They provide good advice and offer suggestions and are happy to receive new information, likes and dislikes and tailor their service to include these. My uncle is treated with respect and dealt with in a very caring way.
Thank you for such a positive review. We hope to continue to build/maintain a happy working relationship.
My father and I were pleased with the professional services from Cott's Care. All the staff were polite, respectful, and very helpful and understanding. They did a wonderful job and could not have done more to help.
Thank you so much for the lovely compliment. We do wish you well, and it was an honour working with your family.
Very happy with Cott's Care. The staff are all very friendly, kind and caring. Some days they're late, but overall I'm very happy with the care that I receive.
Thank you for the response, we will endeavour to keep our times as you expect.
Catt's Care Ltd has been consistent in caring for my grandmother. The carers are friendly and kind and always do their best to meet Granny's care needs. I am impressed with the service.
The pleasure is ours. We love what we do. Thank you for your review.
Cott's Care have been very responsive to any request I have made. Any problems raised have been rectified quickly. The care my mother has received has been very special and caring.
Thank you for the lovely comment. We value our clients and families a lot.
I was absolutely worn out looking after my partner at home on my own. From the first time the carers came in, I felt as though a team of angels had arrived. Within hours I started to feel I was not on my own anymore. Sadly my partner died but my carers helped with everything that had to be done with great dignity.
Thank you for such a lovely message. We aim at building positive working relationships with our clients and their families. That is what gives us great satisfaction because it makes our work pleasant and worthwhile.
My mother was well supported whilst I was on holiday. She was fully assisted in the morning which helped her make a good start to the day.
Thank you very much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 September 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Cott's Care Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Cott's Care Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Cott's Care Ltd
How many Carers does Cott's Care Ltd employ?
Cott's Care Ltd employs 35 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cott's Care Ltd to verify any information. View our terms and conditions. Cott's Care Ltd has an Enhanced Service - more info.