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TLC Homecare Services Ltd (Uttoxeter)

111 Smithfield Road, Uttoxeter ST14 7JZ
TLC Homecare Services Ltd (Uttoxeter), Uttoxeter
TLC Homecare Services Ltd (Uttoxeter), Uttoxeter
TLC Homecare Services Ltd (Uttoxeter), Uttoxeter

TLC Homecare Services Ltd is a locally based care provider serving rural Staffordshire, including Uttoxeter and the surrounding villages.

The organisation delivers a comprehensive range of homecare services, tailored to meet individual needs, with an emphasis on reliability, flexibility, and person-centred support.

The team works in partnership with family members, friends, neighbours, and existing carers, alongside other professionals, to provide a coordinated approach to care.

Committed and compassionate, the staff are dedicated to...  

Care Provided by TLC Homecare Services Ltd (Uttoxeter)

Types of Home Care

  • Visiting Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25 - £31

Care costs are subject to care and package requirements/needs

The price(s) shown are provided by the agency. Contact TLC Homecare Services Ltd (Uttoxeter) for full pricing details and T&Cs.

Contact TLC Homecare Services Ltd (Uttoxeter) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • TLC Homecare Services Ltd
  • Private Owned

Person in charge

  • Donna Richardson and Debra Hill (Registered Care Managers/Owners)

TLC Homecare Services Ltd (Uttoxeter) Reviews (28)

9.8

TLC Homecare Services Ltd (Uttoxeter) has a Review Score of 9.8 (9.838) out of 10, based on 14 reviews in the last 2 years. Over all time TLC Homecare Services Ltd (Uttoxeter) has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from Julia P (Daughter of Client) published on 13 December 2021 Submitted via Website
Overall Experience

After my mother had a series of small strokes last year, TLC have been coming to care for her twice a day. The kindness and professionalism of the carers is second to none. My mother positively looks forward to their visits and feels that they are now part of her “family”. I would have no hesitation in recommending TLC to anyone requiring this service.

Reply from DONNA Richardson, Registered Care Manager/Owner at TLC Homecare Services Ltd (Uttoxeter)

Thankyou for your review, it is our pleasure to provide our service to your mum, she is an amazing lady and brings a smile to all of our faces daily.

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Review from Louise G (Client / Service User) published on 21 September 2021 Submitted via Website
Overall Experience

The managers and all the team have cared for our mum over the last 3 years we will be forever grateful to them all for their professional and caring attitude, kindness and always going above and beyond. They have enabled our mum to stay at home for as long as she could, after the sad loss of our dad. Nothing was ever too much trouble, they were always at the end of the phone to help at short notice, especially with the tough few years during the pandemic! Thankyou TLC.

Reply from DONNA Richardson, Registered Care Manager/Owner at TLC Homecare Services Ltd (Uttoxeter)

Thank you for the lovely review. Your mum was a pleasure to look after, she always put a smile on our faces. We are glad she is settling well, she will be missed by us all at TLC.

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Review from Denise H (Sister of Client) published on 11 March 2021 Submitted via Website
Overall Experience

My brother was born with spina bifida/hydrocephalus and endured several more illnesses and health conditions during his lifetime; most of these in his later years, until he sadly passed away in November 2020. Apart from the final few weeks, TLC provided health care services for him for several years. It was fully recognised by close family members, that it was not an easy time for TLC in dealing with his ongoing health issues. However, all at TLC always provided care to a highly professional and excellent standard throughout. On many occasions, my brother was 'hospitalised', and TLC was always reactive and flexible in providing care upon discharge from the hospital; very often at very short notice. The family were always consulted with/advised on any personal or health issues. TLC didn't just provide care; they provided 'friendly and personal care. Thanks to all.

Reply from DONNA Richardson, Registered Care Manager/Owner at TLC Homecare Services Ltd (Uttoxeter)

Thank you for the lovely review; he was a true character and a pleasure to care for. We enjoyed our care visits to him, and all at TLC miss him dearly.

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Review from Alan H (Son of Client) published on 6 January 2021 Submitted via Website
Overall Experience

TLC have provided exceptional personal care to my Mom from August 2019 up to the end of November 2020. Mom was always without exception treated as the person she was and was cared for, which is exactly what was offered. Genuine and an experienced team of people who became friends to mom as part of their role to support her and us as a family. Patience and diligence in abundance, always calling mom by her name and making her smile, this experience has a huge value and cannot be compared by cost. The team of care professionals are led by true leaders who always attend clients as part of their role which demonstrates real attention to the business and support to the team, this inspires confidence in all areas. No task relative to the client's needs is an issue, even taking care of the occasional pet when required and the proactive client monitoring and reporting mean the developing needs are always being prepared for. Fantastic team and very well run business. Well done. Thank you.

Reply from Donna Richardson, Registered Care Manager/Owner at TLC Homecare Services Ltd (Uttoxeter)
Alan, we wish to thank you for your amazing review, your Mom was loved by all of us she was a pleasure to care for and at the same time supporting you all as a family. As you know our values and passion in care is to treat individuals how we would want to be treated ourselves.

From all of us at TLC

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Review from Graham L (Son of Client) published on 18 December 2020 Submitted via Website
Overall Experience
My father was discharged from hospital a couple of weeks before Christmas last year. As I live in Norfolk, it was not practical to be on hand, so I asked TLC care in Uttoxeter if they could help. I knew it was short notice and their Christmas rota was already drawn up, but they pulled out all the stops and put him on their list. This enabled me to be sure that he would receive two visits each day, when they would make his bed, help him wash and cook breakfast. In the evening put him to bed and ensure he was settled. This continued for a few months, until a place at a local care home became available and he moved in there.
In addition, TLC carers helped with sorting out medication and liaison with the doctor and nurses, all of which was most appreciated.
They developed a good relationship with my father and were most professional and caring as well as most friendly. This was a great relief to me and most important to my father.

A great team of carers, I fully recommend them.

Reply from Donna Richardson, Registered Care Manager/Owner at TLC Homecare Services Ltd (Uttoxeter)

Thank you, Graham, for such a detailed review, it was lovely to receive a card and picture of your Father this year, he loved to share many of his stories and enrich us all at TLC with his life experiences, which we all thoroughly enjoyed. It was our pleasure to have provided care for your Father.

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Review from Barbara T (Niece of Client) published on 20 July 2020 Submitted via Website
Overall Experience

The carers from TLC were fantastic. A great support, extremely caring and helpful to my uncle, enabling him to stay in his own home as long as possible. He loved their visits. Since then they have been supportive to the family and shown great care and visited him in a local care home. Thank you all.

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Review from Nikki P (Daughter of Client) published on 22 April 2020 Submitted via Website
Overall Experience

My family was incredibly lucky to be able to rely on the generous support of the lovely carers from TLC Homecare as my father's health deteriorated. Although not the easiest or most cooperative of patients, he loved the visits from the ladies, getting special pleasure from his weekly shave. TLC was an absolute tower of strength when we needed them most. Many thanks.

Reply from Donna Richardson, Registered Care Manager/Owner at TLC Homecare Services Ltd (Uttoxeter)
To Nikki and Family,
Thank you for a lovely review, it is very much appreciated, we as a team love what we do! It was a pleasure to look after your father a true gentleman.

From All at TLC Homecare

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Review from Steve B (Grandson of Client) published on 31 May 2018 Submitted via Website
Overall Experience

TLC provided my grandfather with a fantastic level of care for over two years, going above and beyond what was required at all times. Every carer treated him as though he was a family member, I can not recommend them enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 April 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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