TLC Homecare Services Ltd (Uttoxeter)

111 Smithfield Road, Uttoxeter ST14 7JZ
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10 22 Reviews
  • TLC Homecare Services Ltd (Uttoxeter), Uttoxeter
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Care Provided by TLC Homecare Services Ltd (Uttoxeter)

Types of Home Care

  • Visiting Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £14.50 – £29

Care costs are subject to care and package requirements/needs

These prices are only a guideline, please contact TLC Homecare Services Ltd (Uttoxeter) to find out the exact price for your requirements.

Contact TLC Homecare Services Ltd (Uttoxeter) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact TLC Homecare Services Ltd (Uttoxeter) to get a personalised quote.

Good to Know

Owner

  • TLC Homecare Services Ltd
  • Privately Owned

Person in Charge

  • Donna Richardson and Debra Hill (Registered Care Managers/Owners)
Are you the Owner/Manager of TLC Homecare Services Ltd (Uttoxeter)? View your Advertising Options

TLC Homecare Services Ltd (Uttoxeter) Reviews (22)

10

TLC Homecare Services Ltd (Uttoxeter) has a Review Score of 10 (9.966) out of 10, based on 10 reviews in the last 2 years.
Over all time TLC Homecare Services Ltd (Uttoxeter) has 22 reviews.

Overall Experience
  • 21
  • 1
  • 0
  • 0
  • 0
Date Published
  • 22
  • 3
  • 6
  • 10
  • 12
Reviewer Connection to TLC Homecare Services Ltd (Uttoxeter)
  • 12
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Nikki P (Daughter of Client) published on 22 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family was incredibly lucky to be able to rely on the generous support of the lovely carers from TLC Homecare as my father's health deteriorated. Although not the easiest or most cooperative of patients, he loved the visits from the ladies, getting special pleasure from his weekly shave. TLC was
an absolute tower of strength when we needed them most. Many thanks.
Reply from Donna Richardson, Registered Care Manager/Owner at TLC Homecare Services Ltd (Uttoxeter)
To Nikki and Family,
Thank you for a lovely review, it is very much appreciated, we as a team love what we do! It was a pleasure to look after your father a true gentleman.
From All at TLC…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Steve B (Grandson of Client) published on 31 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
TLC provided my grandfather with a fantastic level of care for over two years, going above and beyond what was required at all times. Every carer treated him as though he was a family member, I can not recommend them enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for TLC Homecare Services Ltd (Uttoxeter) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.966 for TLC Homecare Services Ltd (Uttoxeter) is calculated as follows: ( (57 Excellents x 5) + (2 Goods x 4) ) ÷ 59 Ratings = 4.966
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for TLC Homecare Services Ltd (Uttoxeter) is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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