Every single staff member treated mum like she was their mum or nanJulie D(Daughter of Client/Service User)
One carer even made her a "fidget blanket" to settle her and they always find time to have a chatL B(Daughter of Client/Service User)
heir professionalism combined with a kind-hearted approach makes this care service truly outstandingBryan F(Husband of Client/Service User)
Every single staff member treated mum like she was their mum or nanJulie D(Daughter of Client/Service User)
One carer even made her a "fidget blanket" to settle her and they always find time to have a chatL B(Daughter of Client/Service User)
heir professionalism combined with a kind-hearted approach makes this care service truly outstandingBryan F(Husband of Client/Service User)
Mountbatton Care is a family-run care provider with over 20 years of experience in delivering compassionate, high-quality support to individuals in the comfort of their own homes. With deep roots in family values, Mountbatton Care is built on a foundation of respect, kindness, patience, and integrity—principles that guide every aspect of the service they provide.
The team at Mountbatton Care understands that no two individuals are the same, which is why...
Mountbatton Care is a family-run care provider with over 20 years of experience in delivering compassionate, high-quality support to individuals in the comfort of their own homes. With deep roots in family values, Mountbatton Care is built on a foundation of respect, kindness, patience, and integrity—principles that guide every aspect of the service they provide.
The team at Mountbatton Care understands that no two individuals are the same, which is why they specialise in delivering bespoke care tailored to the unique needs of each client. Whether supporting older adults, individuals with disabilities, or those recovering from illness, their approach is always consistent, friendly, and person-centred.
All care is provided by fully trained and thoroughly vetted staff, ensuring peace of mind for clients and their families. Each member of the team shares a genuine passion for helping others and is committed to upholding the highest standards of care.
As a family business, Mountbatton Care prides itself on its approachable nature and personal touch. They are always at the end of the phone—ready to listen, support, and adapt services as needs evolve. Their dedication to building meaningful, long-term relationships with clients and families is what truly sets them apart.
At Mountbatton Care, it’s not just about providing support—it’s about enriching lives with warmth, dignity, and trust. Their tailored approach ensures every individual receives care that reflects who they are, empowering them to live comfortably, independently, and with confidence in their own home.
Care Provided by Mountbatton Care Ltd
Types of Home Care
Visiting Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £25.10
Calls can be tailored for the individual but are usually based on 30 minute, 45 minute or 1 hour calls. We can provide up to 4 calls a day, or more if needed. We also offer night sits.
The price(s) shown are provided by the agency. Contact Mountbatton Care Ltd for full pricing details and T&Cs.
Contact Mountbatton Care Ltd to get a personalised quote:
Mountbatton Care Ltd has a Review Score of 9.9 (9.947) out of 10, based on 26 reviews in the last 2 years. Over all time Mountbatton Care Ltd has 28 reviews.
Review from Jamie H (Client / Service User) published on 19 August 2025 Submitted via Postal Card•
Overall Experience
The carers are great for me because they make me feel safe. I like being rolled and they make me laugh and their stories make me smile. Furthermore, the carers are always on time and are flexible in terms of timing, tasks and are extremely friendly. At weekends, the carers allow me lay-ins by...
The carers are great for me because they make me feel safe. I like being rolled and they make me laugh and their stories make me smile. Furthermore, the carers are always on time and are flexible in terms of timing, tasks and are extremely friendly. At weekends, the carers allow me lay-ins by coming later. I love having my carers.
↩Reply from Jade Monaghan, Training Manager at Mountbatton Care Ltd
Thank you so much for sharing this lovely feedback. We're delighted to hear our carers make you feel safe, supported and bring smiles to your day. Your kind words mean the world to our team, and we'll make sure they know how much they are appreciated.
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Management
Treated with Dignity
Value for Money
Review from J C (Wife of Client) published on 15 August 2025 Submitted via Postal Card•
Overall Experience
Carers visited four times daily to care for my husband after his hospital discharge at the end of May. Without exception all carers were friendly, able and confident. They all engaged well with my husband and myself and treated him respectfully and with care. I've had little contact with service...
Carers visited four times daily to care for my husband after his hospital discharge at the end of May. Without exception all carers were friendly, able and confident. They all engaged well with my husband and myself and treated him respectfully and with care. I've had little contact with service managers, so cannot comment on the quality of this (below) or value for money (below) as I have no idea of the costs involved.
↩Reply from Jade Monaghan, Training Manager at Mountbatton Care Ltd
Thank you so much for your kind words. We're really pleased to hear that our carers supported both you and your husband with friendliness, respect, and confidence during such an important time. We'll make sure your lovely feedback is shared with the team, as it means a lot to them.
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No Rating
Treated with Dignity
Value for Money
No Rating
Review from Joanne D (Daughter of Client) published on 18 July 2025 Submitted via Postal Card•
Overall Experience
We have been with Mountbatton Care for a few years and have never had a problem. Lovely girls.
We have been with Mountbatton Care for a few years and have never had a problem. Lovely girls.
↩Reply from Jade Monaghan, Training Manager at Mountbatton Care Ltd
Thank you so much for your kind words! We're so glad to hear you've had a positive experience with us over the years. We'll be sure to pass your lovely message on to the team - they'll be thrilled!
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Management
Treated with Dignity
Value for Money
Review from Sue H (Mother of Client) published on 27 June 2025 Submitted via Website•
Overall Experience
Myself and my husband have a great relationship with all of our son's staff. They provide him with excellent care. He has managed to lose weight with their help and has a healthy diet. They take him to the gym 3 times a week and church on Sundays. He has lots of walks and other activities that they...
Myself and my husband have a great relationship with all of our son's staff. They provide him with excellent care. He has managed to lose weight with their help and has a healthy diet. They take him to the gym 3 times a week and church on Sundays. He has lots of walks and other activities that they support him with. I can contact Mountbatton Care anytime I have concerns.He is very happy with their support and no longer stressed and anxious. I can't praise them highly enough.
↩Reply from Jade Monaghan, Training Manager at Mountbatton Care Ltd
Thank you so much for your kind words - we're truly touched by your feedback It's fantastic to hear that your son is happy, healthy, and thriving with our support. Building strong, trusting relationships with families is so important to us, and we're so pleased to know that you and your husband...
Thank you so much for your kind words - we're truly touched by your feedback It's fantastic to hear that your son is happy, healthy, and thriving with our support. Building strong, trusting relationships with families is so important to us, and we're so pleased to know that you and your husband feel connected and supported.We're incredibly proud of your son's progress - from his healthy lifestyle to enjoying the gym, church, and walks - and we feel privileged to be part of his journey. It's lovely to hear that he's feeling more relaxed and less anxious, as this is exactly what we strive for.Thank you again for taking the time to share your experience - your words mean so much to the whole team.
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Review from K K (Daughter of Client) published on 19 June 2025 Submitted via Website•
Overall Experience
The service that has been provided by yourselves has been very good the staff have been respectful polite and very efficiency always taking care with personal care and take time to listen and communicate effectively to my mother they had been delightful encouraging and she is always happy to...
The service that has been provided by yourselves has been very good the staff have been respectful polite and very efficiency always taking care with personal care and take time to listen and communicate effectively to my mother they had been delightful encouraging and she is always happy to see them they lift her mood and make parts of her day with purpose to her life at home.
↩Reply from Jade Monaghan, Training Manager at Mountbatton Care Ltd
Thank you so much for your kind words! We're absolutely delighted to hear that your mother feels supported, respected, and uplifted by our team - that truly means the world to us.We'll make sure to pass your lovely comments on to the team - they'll be over the moon! Thank you again for sharing your experience - it's a pleasure to support your family.
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Value for Money
Review from Bryan F (Husband of Client) published on 19 June 2025 Submitted via Website•
Overall Experience
All the staff are pleasant and easy-going.
They are helpful in every way-always willing to assist with a smile and go the extra mile when needed. The team is both efficient and caring, showing compassion in their work. Overall, their professionalism combined with a kind-hearted approach makes this...
All the staff are pleasant and easy-going.
They are helpful in every way-always willing to assist with a smile and go the extra mile when needed. The team is both efficient and caring, showing compassion in their work. Overall, their professionalism combined with a kind-hearted approach makes this care service truly outstanding
↩Reply from Jade Monaghan, Training Manager at Mountbatton Care Ltd
Thank you so much for your wonderful feedback! We're incredibly proud to have a team that not only delivers professional, high-quality care but also brings warmth, kindness, and genuine compassion to every visit.Your kind words mean the world to us - and we'll be sure to share them with the whole...
Thank you so much for your wonderful feedback! We're incredibly proud to have a team that not only delivers professional, high-quality care but also brings warmth, kindness, and genuine compassion to every visit.Your kind words mean the world to us - and we'll be sure to share them with the whole team. Thank you again for taking the time to share your experience - we're truly grateful for your support!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Pat F (Wife of Client) published on 27 September 2023 Submitted via Website•
Overall Experience
Really caring staff, nothing too much trouble. I found all the carers that assisted my husband, to be really dedicated people. Their work was given with kindness and professionalism, and always aware of my husband's dignity. I can’t praise them enough, even their manager and staff came out to fill...
Really caring staff, nothing too much trouble. I found all the carers that assisted my husband, to be really dedicated people. Their work was given with kindness and professionalism, and always aware of my husband's dignity. I can’t praise them enough, even their manager and staff came out to fill a gap as my husband came out of hospital a bit earlier on the day of discharge and was in need of a lunchtime visit, they filled the gap. I would not hesitate to recommend them. I can’t thank them enough!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from S N (Brother of Client) published on 15 March 2022 Submitted via Website•
Overall Experience
My brother was left without heating for fifteen months or more and my brother reported he had been assaulted by a care worker. My brother looked scruffy too on visiting him and they stopped him from having a phone to contact his family and we all know why because they are mistreating him.
My brother was left without heating for fifteen months or more and my brother reported he had been assaulted by a care worker. My brother looked scruffy too on visiting him and they stopped him from having a phone to contact his family and we all know why because they are mistreating him.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 September 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (1)
News
11 Jun 2025
?? Leanne’s Adventures – The Sunflower Challenge Begins! ?? At Mountbatton Care, we believe in supporting the people we care for to do more of what they love — and...
There are no accreditations posted yet for Mountbatton Care Ltd.
Meet the Team (4)
James CrostonJob Title Operations ManagerJoined 2016
Monday Meet the Team: James
This week, we’re proud to introduce the heart of our operations — James, our passionate, dedicated, and hardworking...
Monday Meet the Team: James
This week, we’re proud to introduce the heart of our operations — James, our passionate, dedicated, and hardworking Operations Manager here at Mountbatton Care!
With an incredible 19 years of experience in care, James has truly done it all — from starting out as a support worker to working in domiciliary care and building vast experience with both children with learning difficulties and vulnerable adults. His journey is one of growth, compassion, and commitment.
James embodies everything Mountbatton Care stands for:
- Personalised care
- Proactivity
- Dignity
- Community
He’s not just a manager — he’s a leader. Known for his down-to-earth nature, decisive action, and hands-on approach, James is the person everyone turns to in a crisis and the one who leads with heart and respect every single day.
Always putting people first, James ensures the individuals we support are at the very centre of everything we do. Whether he’s resolving challenges, motivating the team, or stepping in to support on the ground, he never stops going the extra mile.
We’re incredibly lucky to have James leading both our Supported Living and Domiciliary Care services.
Lisa StocktonJob Title Domiciliary Care ManagerJoined 2007
Meet the Team – Lisa
Say hello to Lisa, our Domiciliary Care Manager – and an all-round Mountbatton superstar!
Caring, diligent, and always...
Meet the Team – Lisa
Say hello to Lisa, our Domiciliary Care Manager – and an all-round Mountbatton superstar!
Caring, diligent, and always putting clients first, Lisa is known for her quick action, warm nature, and absolute dedication to the people we support. Whether she’s handling the day as our finance manager, managing our dom care team in the afternoon, or rolling up her sleeves as a carer at the weekend, Lisa does it all with heart and purpose.
Staff love her for her approachable and friendly attitude, and the individuals she supports describe her as kind, calm, and comforting.
We’re so lucky to have such a multi-talented and compassionate professional leading from the front – thank you, Lisa, for everything you do!
Rav SinghJob Title Care CoordinatorJoined 2016
Meet Rav – Our Outstanding Care Co-ordinator
Rav has been an integral part of the Mountbatton Care family since 2016, bringing with him over 20...
Meet Rav – Our Outstanding Care Co-ordinator
Rav has been an integral part of the Mountbatton Care family since 2016, bringing with him over 20 years of rich and varied experience in the care sector. His impressive CV includes supporting people experiencing homelessness, caring for the elderly, and working with individuals with complex learning needs.
Rav is everything you’d want in a care co-ordinator – friendly, approachable, honest, and always ready with a smile (and a good laugh!). His natural charm is impossible to resist, and he has a genuine talent for connecting with both staff and clients. A brilliant listener and a pillar of support, Rav is deeply committed to ensuring our care is compassionate, personal, and always delivered to the highest standard.
Lauren McKetterickJob Title Field Care SupervisorJoined 2016
Meet Lauren – Our Exceptional Field Care Supervisor
Lauren has been a valued member of the Mountbatton Care team since 2016, bringing with her an...
Meet Lauren – Our Exceptional Field Care Supervisor
Lauren has been a valued member of the Mountbatton Care team since 2016, bringing with her an incredible 18 years of experience in the care sector. Known for her calm, professional approach and depth of knowledge, Lauren is a true leader in the field and a trusted support to both clients and staff.
Her caring nature, quiet confidence, and ability to remain composed under pressure make her an inspiration to those around her. People naturally gravitate toward Lauren—clients love her warmth and reliability, and staff know they can count on her for a listening ear and sound advice.
Lauren’s dedication to providing outstanding, person-centred care shines through in everything she does. We’re proud to have her as part of our team.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mountbatton Care Ltd to verify any information. View our terms and conditions. Mountbatton Care Ltd has an Enhanced Service -what an Enhanced Service includes.
