





4319 Fountain Care is a domiciliary care Agency located in Uxbridge town. The team provide regulated service "Personal care". The organisation is nurse led and known for providing excellent Domiciliary care services. The manager is very good, responsive and easily accessible 24 hours a day. They provide excellent service despite their competitive rates. They have highly trained staff to cover the whole of Hillingdon and Buckinghamshire for Domiciliary care and...
Care Provided by 4319 Fountain Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 120 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £18
- Weekly Live-in Care Fees: from £1,500
All assessments are done prior to accepting the package of care so that an actual fee can be communicated with the enquirer.
Contact 4319 Fountain Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- 4319 Fountain Care Ltd
- Private Owned
Person in charge
- Lomaculo Moyo (Manager)
4319 Fountain Care Ltd Reviews (29)
4319 Fountain Care Ltd has a Review Score of 9.5 (9.511) out of 10, based on 9 reviews in the last 2 years.
Over all time 4319 Fountain Care Ltd has 29 reviews.
Very good, always on time. The care of my wife is excellent.
Your review is important to us as it helps us improve the service. Thank you very much.
I have found the daily help very good.
Thank you for the review and we are glad to be of assistance to you.
This is the third care agency we've had for my father and all the carers are excellent.
Thank you for your continued support.
Thank you for your review. Reviews help us to continually improve our service. Thank you again.
Great team, very caring. Have been very helpful. Gave us great support when Dad was discharged home from hospital and we have chosen to stay with them rather than the care team that we are local to. Support to us as well as good care to Dad. Dad feels very comfortable with them.
Thank you for the review. Your review is important to us as it helps us to improve our service.
We started working with 4319 Fountain Care last year. During this time, the service level we have experienced has been to a high standard. They provide an award-winning, professional service. The team are always very smart in their uniforms and greet us every day with a genuine smile and warm greeting. They are always prompt with timekeeping and very reliable. A very caring, kind and dedicated team of people, always attentive towards my mother's needs and requirements. Hygiene and cleanliness are a priority, leaving my mother happy and content. Overall, a highly recommended team and a pleasure to welcome into our home.
Thank you so much for writing this detailed review, we are really pleased you are so happy with the service. We endeavour to provide the best service and hearing from you has made our day. We will share this feedback with the team as this will definitely make their day too.
Myself and my son found the 4319 Fountain Care carers to be very polite and professional in their day-to-day dealings with us. Their punctuality is absolutely perfect and if any problems regarding times of visit will be affected, we are notified promptly by the office. We are very happy to have Fountain Care as the company allocated to us. I always look forward to seeing their employees.
We are grateful and appreciate you taking the time to share your review with us. We are really pleased that our team provides care to you in a polite and professional manner. Best regards to you and your son.
Overall, the staff try hard and supply a satisfactory service under conditions of having to travel some way to provide the service. Due to a lack of clients, our carers have to wait outside for two hours in the evening until it's time for our call. Sadly, we cannot have the call earlier. Otherwise, all staff are polite and good-natured.
Thank you for taking the time to write this review, it means a lot to us. We will pass on the review to the team.
I was most impressed by the high standards of nursing care shown by the same small team of carers that looked after my father in the final weeks of his life. The carers were gentle, respectful and cheerful and nothing was too much trouble. They enabled me and my mother to nurse Dad at home and gave us the strength to get through until the end. I will always be grateful to them and would highly recommend the agency.
Thank you for your response. We are glad we were able to support your dad and family during this difficult time.
4319 Fountain Care, looked after my father from June to August 2022. Without exception, every carer who came through the door treated him with kindness, compassion and respect. The care provided was dependable, thoughtful and loving and there was also humour, which can be the best medicine. Without their cheerful support and professionalism, Dad would have been unable to stay in his home. The support staff in the office were exceptional, going above and beyond to get Dad the care he needed. I wholeheartedly recommend 4319 Fountain Care to anyone looking for quality caregiving. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 October 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Awards / Recognitions (0)
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