Gabriel's Angels Ltd - Wokingham

1 Millars Brook, Molly Millars Lane, Wokingham RG41 2AD
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10 56 Reviews
  • Gabriel's Angels Ltd - Wokingham, Wokingham
Gabriel’s Angels Ltd was founded in May 2012 by Jacky & Jason Payne with the aim of providing the highest quality of care to the people of Wokingham.

They are a CQC (Care Quality Commission) regulated family-run care company delivering high quality, person-centred care to clients who are at the heart of their business.

Gabriel's Angels can provide care from 30 minutes a week right up to 24-hour care or live-in care.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Companionship
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Cancer Care
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £22

These prices are only a guideline, please contact Gabriel's Angels Ltd - Wokingham to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Jason Payne (Managing Director)

Gabriel's Angels Ltd - Wokingham Reviews (56)

Total of 56, showing 1-20
10

Gabriel's Angels Ltd - Wokingham has a Review Score of 10 (10.000) out of 10, based on 31 reviews in the last 2 years. Over all time Gabriel's Angels Ltd - Wokingham has 56 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I have had a good experience with Gabriel's Angels, my carers are excellent and always support. The office staff always listen to my concerns and take the time to help me when I come to the office with any issues.

Reply from Robyn Smith, Business Admin Manager at Gabriel's Angels Ltd - Wokingham

Thank you for your review of our services

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Overall Experience  Overall Experience 5.0 out of 5

Every carer who attended to my uncle was attentive and friendly. They ensured my uncle had everything he needed and that all his needs were met. They also offered to help my auntie with anything while they were here due to her broken foot. I would highly recommend Gabriel's Angels to everyone.

Reply from Robyn Smith, Business Admin Manager at Gabriel's Angels Ltd - Wokingham

Thank you for the lovely feedback! We are pleased to hear that the carers had made a positive impact in your uncles care

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Overall Experience  Overall Experience 5.0 out of 5

Very grateful for all the care and support given to my dad. They went above and beyond.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to complete a review for us.

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Overall Experience  Overall Experience 5.0 out of 5

I am extremely grateful for the attentive care they gave my father-in-law. They went above and beyond.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Dear Daniel, thank you very much for taking the time to complete a review for us.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service and very happy with the care and dignity shown to my dad, especially by the morning team.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to complete a review of our services.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided, no issues to report. Wonderful carers, thankful for the support.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for completing such a kind review of our services.

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Overall Experience  Overall Experience 5.0 out of 5

The girls were very caring and patient with my uncle. He felt comfortable when they were tending to them. Highly recommend Gabriel's Angels if ever needed.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for kindly taking the time to complete a review for us.

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Overall Experience  Overall Experience 5.0 out of 5

Gabriel's Angels were absolutely amazing. Morning carers went above and beyond with care. Very grateful for all they did.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for your kind words regarding our services.

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Overall Experience  Overall Experience 5.0 out of 5

Gabriel's Angels cared for my grandad, they did an exceptional job and kept him out of a care home.
I couldn't fault them in any way and I am so grateful for everything they provided. I would highly recommend it to everyone.

Reply from Jemma McGarry, Office Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to complete this review.

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Overall Experience  Overall Experience 5.0 out of 5

My grandparent has been with this company for a while now and I am beyond grateful for what they do day in and day out. Without this company, my family would have a massive strain to fulfil the care needed. Thank you to everyone at hand for the excellent standard of care and love shown to not only my
grandparents but to us as a family too.

Reply from Jemma McGarry, Office Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to complete this review.

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Overall Experience  Overall Experience 5.0 out of 5

The girls have been absolutely amazing, looking after my mum. My mum is being looked after so well by all the carers. Fantastic service.

Reply from Jemma McGarry, Office Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to complete this review.

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Overall Experience  Overall Experience 5.0 out of 5

I must thank Gabriel's Angels for the care and attention of my wife before she passed away. The carers were reliable, polite, kind and gentle with my wife and treated her with respect and dignity. I must make a special mention to my main contact, one of the staff, she was always attentive to our needs
and was a delightful person to deal with.
I wish Gabriel's Angels every luck in the future and thank you for the bouquet of flowers.

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Overall Experience  Overall Experience 5.0 out of 5

Gabriel's Angels have provided excellent care to my friend. They have helped her gain her independence back and become so much more happy. All the girls work so hard and the management of the company is superb! Thank you.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for submitting this review.

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Overall Experience  Overall Experience 5.0 out of 5

Remarkable care agency with compassionate and reliable staff. We managed to get my dad out of hospital with their help and assistance, very prompt service and we are very grateful for them. I recommend Gabriel's Angels to anyone in need.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to complete this review.

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Overall Experience  Overall Experience 5.0 out of 5

The ladies at Gabriel's Angels have recently started to care for my father who was very reluctant to have care. Everyone who comes is so patient and it is lovely to see my dad trusting them. Would 100% recommend.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to write us a review, very much appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

My friend started having Gabriel's Angels after being widowed last year, she is extremely happy with the care she has gotten from the start. They brighten her day and go beyond for her time and time again. My friend recently suffered a terrible fall and once again they proved their worth by getting
blood out of the carpet for her, amazing girls doing a fantastic job! So impressed! Well done.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to write a review for us, much appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

I find Gabriel's Angels a great assistance to myself, I really enjoy the visits from them - the best part of my day.

Reply from Jemma McGarry, Registered Manager (Designate) at Gabriel's Angels Ltd - Wokingham

Thank you very much for writing a review for us it is very much appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

From the moment care was needed, the response was immediate and timely. The staff were always friendly, caring, and patient with my aging Mother-in-law.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for writing a review for us it is very much appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

Staff were caring and efficient. Friendly and chatty with my mother and treated her with dignity.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for reviewing the services we provided, much appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

Very polite and attentive.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you so much for taking the time to write a lovely review for us.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Gabriel's Angels Ltd - Wokingham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Gabriel's Angels Ltd - Wokingham is calculated as follows: ( (185 Excellents x 5) ) ÷ 185 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Gabriel's Angels Ltd - Wokingham is based on 31 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Sep 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (6)

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Meet the Team (7)

Jason

Jason Payne

Job Title: Managing Director

Joined: 2012

I am the co-owner of Gabriel’s Angels with my wife Jacqueline. My background was originally in the corporate world in Business Management, completing my MBA in 2004. I was subsequently looking for a role which had direction, purpose and would have a genuine impact on people’s lives. Gabriel’s Angels is just that care agency, and we are proud to have created it in May 2012.


Since 2012, I am proud that we have built such a caring organisation, not just for the people we help but also for our employees who deliver that outstanding level of home care we want to maintain.


As well as helping to run the company operations day to day in my spare time, my passion is for the game of rugby – alas not playing anymore but an avid spectator of the game!

Jacqueline

Jacqueline Payne

Job Title: Registered Manager

Joined: 2012

Hi - I’m Jacqueline Payne, co-founder of Gabriel's Angels with my husband Jason in May 2012. I am also the Registered Manager of our Company that strives to provide the same loving care to a client that their family would give.


We also wanted to run our company to ensure that it is a positive and happy place to work for all our employees.


I completed my nurse training at Queen Mary's University Hospital in London in 2004, and after nursing at Great Ormond Street, we eventually moved to Wokingham to return to my passion, which is caring for the elderly. I have completed an ENB nursing course, Caring for the Patient with Dementing Illness and also the ENB 998 nurse teaching course.


We know how tough it can be caring for the elderly and vulnerable, and we get enormous satisfaction from helping clients and family members with this challenge.

Jemma

Jemma Tommins

Job Title: Registered Manager Designate

Joined: 2014

I joined Gabriel’s Angels as an apprentice straight from college in 2015 and have been on the super journey with the “family” since that time! - I cannot convey how much it means to me to work in such a wonderful and caring environment, which makes the best possible difference to our client’s lives as we can.


I have a QCF Level 3 in Management and started a Degree in Business Management – passing the first year with Distinction.


I really love the challenge of my new role and being involved in all areas of the Gabriel’s Angels business, and supporting Jason and Jacky in the expansion of the business going forward.

Leigha

Leigha Marchant

Job Title: Care Manager

Joined: 2021

I started as a Carer with Gabriel’s Angels three years ago and have really appreciated the chance to develop and grow in the company, firstly to a Team Leader role and now to a Care Manager position, having responsibility for a team of carers in the business.


I like all aspects of the care industry and of course see a variety of client needs from basic domiciliary tasks right through to complex care needs and end of life care, which requires a lot of empathy and understanding, and which really motivates me. The key part of care which I especially like is ensuring that our clients are clean and comfortable all the time.

Robyn

Robyn Smith

Job Title: Business Administration Manager

Joined: 2024

With a background in clinical medicine and extensive experience in healthcare management, I hold a degree in Clinical Medicine and dedicated over five years as a Physician Associate in a busy Accident & Emergency (A&E) department in South Africa. During this time, I practised my clinical skills and developed a deep understanding of patient care in high-pressure environments.


Seeking new personal challenges and opportunities for growth, I relocated to the UK with my family and joined the remarkable team at Gabriel's Angels. My role allows me to leverage both my clinical expertise and managerial experience to ensure the highest standards of care, support and communication for our clients and their families.


I am committed to fostering a supportive, compassionate and efficient environment for our clients, their families and our dedicated team of carers and administration staff.

Roshni

Roshni Chawla

Job Title: Interim Care Operations Manager

Joined: 2024

My name is Roshni. I have recently joined Gabriel’s Angels as a Care Manager. I have extensive experience in the care industry as a Registered Manager, overseeing a team of healthcare assistants and coordinators whilst maintaining compliance with CQC standards to ensure safe and effective service delivery.


I have a degree in Human Physiology, Level 3 in Adult Lead Care Worker, and currently working towards my Level 5 Diploma in Leadership and Management in Adult Care.


I particularly take pride in providing expert care to adults of all ages with diverse medical conditions, empowering them to live independently at home.


My role at Gabriel’s Angels includes managing the care team, ensuring compliance with regulatory standards, and continuously improving service quality to meet the needs of clients and their families.

Jessica

Jessica Luxton

Job Title: Care Coordinator

Joined: 2024

Prior to joining Gabriel’s Angels in January 2024, I had a background in the care industry for close to two years, specialising in the brain and spinal care market sector.


I am one of the Care Co-ordinators who are responsible for our very busy rota system and a team of carers and clients, and I manage the process of carer allocation to our clients and their specific welfare needs, which is highly important to Gabriel’s Angels.


The main attraction for me in the care industry is that I love being able to make a difference to our clients and their well-being.

Frequently Asked Questions about Gabriel's Angels Ltd - Wokingham

What Type of Services does Gabriel's Angels Ltd - Wokingham offer?

Gabriel's Angels Ltd - Wokingham offers Home Care.

How many Carers does Gabriel's Angels Ltd - Wokingham employ?

Gabriel's Angels Ltd - Wokingham employs 100 carers.

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