Glenavon Care

9 Springfield Lyons Approach, Springfield, Chelmsford CM2 5LB
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Top 20 award
10 21 Reviews
  • Glenavon Care, Chelmsford
Glenavon Care is a family company that has been established for over ten years. Glenavon is not a franchise.

The team promotes person-centered support for your loved ones to live independently at home.
They appreciate that no two clients are the same.

From the initial consultation process, they will create a package of care catered exactly to clients' lifestyle and requirements.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £35

No weekend rates, or bank holiday rates.
Hourly rate remains the same 365 days per year

These prices are only a guideline, please contact Glenavon Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Glenavon Care Ltd

Person in charge

  • Adam Daly (Manager)

Glenavon Care Reviews (21)

Total of 21, showing 21-21
10

Glenavon Care has a Review Score of 10 (9.974) out of 10, based on 13 reviews in the last 2 years. Over all time Glenavon Care has 21 reviews.

Overall Experience

  • 20
  • 1
  • 0
  • 0
  • 0

Date Published

21
4
12
13
8

Review from A T (Daughter of Client) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been having fall of late, and Glenavon staff attended to this with good skills, training and empathy were all shown. We do not want to leave this company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.974)

Overview of Review Score

The Review Score of 10 (9.974) out of 10 for Glenavon Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.974 for Glenavon Care is calculated as follows: ( (74 Excellents x 5) + (2 Goods x 4) ) ÷ 76 Ratings = 4.974

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Glenavon Care is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Glenavon Care to verify any information. View our terms and conditions. Glenavon Care has an Enhanced Service - more info.