Helping Hands Home Care (Derby)

I cannot praise them enough and would highly recommend them to anyone

Helping Hands have understood what my mum needs and are working closely with us.

Both myself and other members of the family have been impressed by the care my mother is receiving by each of your carers. I would not hesitate to recommend Helping Hands, who requires care assistance.

Helping Hands have always responded to dads' and my needs promptly and treated us with respect and care. They aim to keep Dad as independent as possible while ensuring his safety. Happy to have chosen you to help us. Thanks, Alan and Kay.

My experience with 'Helping Hands' has been very good. The carers do their job with care and consideration for my wife, Elizabeth. I have no complaints about anything. Some of the carers are very helpful with other minor problems, which I appreciate. Keep up the good work!!

The main carers are completely in charge of all matters to make mum's life good, and they ensure we adapt as a family to all the changes as mum gets older and care needs change.

I have been with Helping Hands since Jan 2025 who was recommended to me by a friend. I can honestly say I have no regrets. I have peace of mind knowing that I can rely on my 'helper' to keep my place of residence as I would wish it to be. Nothing is too much trouble.

Carers have all been of a high standard, and responsive to new requests as we try to settle into this new phase of life. Mum has been really happy too, even though she didn't think she needed any help! Please do thank all the team for their kind and caring support. We do appreciate their professionalism, and it gives us huge peace of mind to know she is being looked after by you all. Many Thanks

Very happy with the care.

Meanwhile, the care provided has been so important to the rest of the family, as we know that someone is checking on Mum every morning. The carers contact me immediately if there is a problem. Moreover, the daily reports which can be accessed online are so valuable and enable me to work in partnership with the carers.

The care has been for my husband, who has Alzheimer's disease and also has had a major operation for cancer. We would have been lost without Helping Hands, a very big thank you!

Extremely pleased with my regular carers. Everyone is cheerful and helpful. Only issue is sometimes not getting the rota early enough.

Excellent service and support and understanding of needs of care and wellbeing of care and mental health and knowledge of your needs and flexible support.

Excellent service & lovely carers.

I enjoy the companionship of my live in carer. It gives me a chance to get to know them properly. They help me with everyday life, and we share a lot of laughs together.

Helping Hands has been looking after my mum for nearly a year following a nasty fall and a long stay in hospital. We are very happy with the care mum receives and she has built-up a good relationship with her carer. We are able to increase visits very easily if mum needs extra help. All the staff we have dealt with are very friendly and professional. Nothing is too much trouble.

Very happy with all the care I have received.

I have received a good standard of service from very helpful and pleasant staff.

Most of the carers provide very good care. Sometimes they forget things but not all of them, and not often.

Found our carer very good, efficient and pleasant at looking after my wife who is very pleased she is our carer. She also checks on what I do, makes suggestions on how to do it correctly. We both hope she stays as my wife carer for many years.