We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
These prices are only a guideline, please contact Helping Hands Home Care (Derby) to find out the exact price for your requirements.
Helping Hands Home Care (Derby) has a Review Score of 9.7 (9.708) out of 10, based on 12 reviews in the last 2 years.
Over all time Helping Hands Home Care (Derby) has 21 reviews.
4.0 out of 5
The Review Score of 9.7 (9.708) out of 10 for Helping Hands Home Care (Derby) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Derby) is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
About me
As a branch care manager for Derby, it is my responsibility to lead both the branch and community team to ensure that the day-to-day operations of the branch run smoothly whilst adhering to CQC regulations and adhering to Helping Hand's values and principles. I strive to make a positive environment for all and ensure the customers are safe and free from any harm or abuse. As a leader, my goal is to ensure the carers have the right tools to do their job and are equipped with as much knowledge as to feel appreciated and valued. This way, I can assure the customers are receiving the best care they deserve.
Experience and expertise
I have 15 years of experience in hospitality management, focusing my time on customer service and management. I moved to Derby in 2017 where I started my career at Helping Hands as a carer. My aim was to exceed customers' expectations in their own homes. Given the right tools and support, I grew within the company in every role before becoming a branch care manager.
Why I chose Helping Hands
The care we provide is tailored to the customers' needs and unique to them. It would be hard for me to sell something I never believed in; I believe in the care the carers provide and I believe in the company and the standards that it upholds.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Derby) to verify any information. View our terms and conditions. Helping Hands Home Care (Derby) has an Enhanced Service - more info.
