






Fully regulated by the Care Inspectorate Wales (CIW), Helping Hands is one of the leading home care providers in the UK. And with 30 years’ experience supporting over 40,000 families throughout England and Wales, you can rely on Helping Hands to understand and deliver high-quality care.
Whether you need support with mobility, personal care, condition-led care or companionship, your local Swansea team offer support from as little as 30 minutes...
Fully regulated by the Care Inspectorate Wales (CIW), Helping Hands is one of the leading home care providers in the UK. And with 30 years’ experience supporting over 40,000 families throughout England and Wales, you can rely on Helping Hands to understand and deliver high-quality care.
Whether you need support with mobility, personal care, condition-led care or companionship, your local Swansea team offer support from as little as 30 minutes per week all the way up to full-time live-in care. What’s more, your local care manager will work closely with you and your loved ones to provide a unique package of care that is completely tailored around you and your needs.
If your circumstances change and you need care in place quickly, Helping Hands Swansea can even put support in place in as little as 24 hours, so you never have to compromise on your comfort or wellbeing.
Care Provided by Helping Hands Home Care (Swansea)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Helping Hands Home Care (Swansea) to get a personalised quote:
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Swansea) for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Helping Hands Home Care
- Private Owned
Person in charge
- Chloe Smith (Branch Care Manager)
Helping Hands Home Care (Swansea) Reviews (15)
Helping Hands Home Care (Swansea) has a Review Score of 9.7 (9.743) out of 10, based on 12 reviews in the last 2 years.
Over all time Helping Hands Home Care (Swansea) has 15 reviews.
Very thorough and covered all aspect. I am happy with the care provided and by my box marking this proves the point.
Very thorough and covered all aspect. I am happy with the care provided and by my box marking this proves the point.
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear that you are happy with the care provided and that you found the service to be thorough and comprehensive. It is wonderful to know that all aspects of your care were covered and that your...
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear that you are happy with the care provided and that you found the service to be thorough and comprehensive. It is wonderful to know that all aspects of your care were covered and that your feedback reflects such a positive experience.
We will be sure to share your feedback with the team, who will be delighted to read your comments.
Kindest regardsKatie
Our experience with Helping Hands has been nothing but excellent. The way they care for my wife has made her life that much better because of the professionalism they bring to every call. To us as a family, the carers are our family. My wife really enjoys and has fun on her weekly sits and looks...
Our experience with Helping Hands has been nothing but excellent. The way they care for my wife has made her life that much better because of the professionalism they bring to every call. To us as a family, the carers are our family. My wife really enjoys and has fun on her weekly sits and looks forward to them with the carers. I would personally vouch for Helping Hands for future families in need.
We are truly delighted to hear how positive your experience with Helping Hands has been and the difference our care has made to your wifes life. Knowing that our carers have become an extension of your family and that...
Thank you for taking the time to leave us a review, we really do appreciate it.We are truly delighted to hear how positive your experience with Helping Hands has been and the difference our care has made to your wifes life. Knowing that our carers have become an extension of your family and that your wife genuinely enjoys her weekly sits and looks forward to spending time with the team means a great deal to us. The professionalism, warmth and consistency you have described are exactly what we strive to deliver at every visit.
We will be sure to share your wonderful feedback with the team who support your wife, and we know they will be extremely proud to read your comments.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
Excellent service. Very friendly. Helpful, chatty and professional.
Excellent service. Very friendly. Helpful, chatty and professional.
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear that you have received excellent service and that our team have been friendly, helpful, chatty and professional. Providing approachable, high quality support is very important to...
Good morning,Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear that you have received excellent service and that our team have been friendly, helpful, chatty and professional. Providing approachable, high quality support is very important to us, and it is encouraging to know this has been reflected in your experience.
We will be sure to share your feedback with the team, who will be pleased to read your comments.
Kindest regards
Katie
The staff we have are wonderful and helpful with my daughter. The staff take her shopping, which she enjoyed very much, and she see all her friends.
The staff we have are wonderful and helpful with my daughter. The staff take her shopping, which she enjoyed very much, and she see all her friends.
Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear how positive your experience has been and that our staff have been so supportive to both you and your daughter. It is wonderful to know she enjoys going out shopping with the...
Good morning,Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear how positive your experience has been and that our staff have been so supportive to both you and your daughter. It is wonderful to know she enjoys going out shopping with the team and that this helps her continue to see her friends and stay connected with her community. This is exactly the kind of meaningful, person centred support we strive to provide.
We will be sure to share your kind feedback with the team who support your daughter, and we know they will be pleased to read your comments.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
Her primary role was as a carer to Brian who was suffering from Alzheimer's disease. Kindness was at the centre of all that she did...
Her primary role was as a carer to Brian who was suffering from Alzheimer's disease. Kindness was at the centre of all that she did with him. Brian was always keen to exercise and she gently ensured that he could do so as safely as possible.
As someone with a naturally positive disposition, Rhianne coped with the hiccups and difficult moments of looking after someone with dementia with great politeness and thoughtfulness.
She was responsible for preparing and serving our lunch and evening meal and has always been careful to cook things the way we were used to as well as adding some of her own ideas to our menu.
Rhianne has kept our house extremely clean and tidy during her time with us and she has been keen and happy to follow a weekly routine in the house.
I would highly recommend her to anyone looking for a live-in carer.
We are delighted to hear that Rhianne has been patient, kind and good humoured whilst supporting for yourself and Brian as a live in carer, keeping your house extremely clean and tidy whilst following a weekly...
Thank you for taking the time to leave us a review, we really do appreciate it.We are delighted to hear that Rhianne has been patient, kind and good humoured whilst supporting for yourself and Brian as a live in carer, keeping your house extremely clean and tidy whilst following a weekly routine.
It is also great to hear that Rhianne coped with any hiccups or difficult moments with politeness and thoughtfulness and was careful to prepare and serve meals the way you were used to whilst adding a few ideas of her own to your menu.
We will now be sure to pass on your feedback to the team, who will be thrilled to read and receive your comments.
Kindest regards and thanks
Katie
Providing carers with "good fit" for family and capable of providing personalised care in a sensitive way.
only negative feedback is rigidity in some hours and working practice ie only can supply a carer in blocks of 7 days rather than more...
Providing carers with "good fit" for family and capable of providing personalised care in a sensitive way.
only negative feedback is rigidity in some hours and working practice ie only can supply a carer in blocks of 7 days rather than more bespoke arrangements that some agencies can offer but understand that this is part of their service for their staff and in the scheme of things only a tiny flaw in an otherwise very reliable and caring service!
I am very grateful for their help and they are clearly expert at what they do.
Bryony, Thank you for taking the time to leave us a review, we really do appreciate it. We are delighted to hear that you have found the team to be reliable, conscientious, reliable and caring. It is also great to know we have been able to provide personalised care in a sensitive way by carers who...
Bryony, Thank you for taking the time to leave us a review, we really do appreciate it. We are delighted to hear that you have found the team to be reliable, conscientious, reliable and caring. It is also great to know we have been able to provide personalised care in a sensitive way by carers who have been a 'good fit' for the family.We will be sure to pass on your gratitude and comments to the team. Kind regards Katie
The process of...
The process of finding relevant care was generally smooth and, although only one carer was available for the time we needed, it has turned out she was exactly the right carer for my relative.
Thank you for taking the time to leave us a review, we really do appreciate it. We are delighted to hear you have been very, very happy with the Live in respite carer, who is kind, compassionate, pragmatic and efficient and we will be sure to pass your feedback on to team.Kindest regards Katie
Thank you for all the wonderful care that you provide to my mum. I am very grateful and Mum.
Thank you for all the wonderful care that you provide to my mum. I am very grateful and Mum.
It is great to hear your feel the care has been wonderful for your Mum and we will be sure to pass on your thanks and kind words to the team at Swansea.
Kindest regards
Helping Hands are excellent. They are a safe pair of hands and provide the best care. The carers are the best. They treat mum with respect and dignity and really enhance the quality of mums life. I cannot fault the service we receive from all parts of the company. The office staff and...
Helping Hands are excellent. They are a safe pair of hands and provide the best care. The carers are the best. They treat mum with respect and dignity and really enhance the quality of mums life. I cannot fault the service we receive from all parts of the company. The office staff and Management are very helpful and supportive. The whole service provides the peace of mind which you need when caring for a loved one.
I cannot thank you enough for the support that you have given my mum to help with her confidence whilst getting back home. The ladies that have been calling have been amazing and so helpful I only wish she would have had you for longer as it has been a support to me also. Would highly recommend...
I cannot thank you enough for the support that you have given my mum to help with her confidence whilst getting back home. The ladies that have been calling have been amazing and so helpful I only wish she would have had you for longer as it has been a support to me also. Would highly recommend your services.
The office team are kind, easy to talk to/communicate with and quick to adapt if situations arise, eg unexpected doctors appointments.
The carers are all very respectful and engage...
The office team are kind, easy to talk to/communicate with and quick to adapt if situations arise, eg unexpected doctors appointments.
The carers are all very respectful and engage well with Dad who is very deaf, has severe cataracts and dementia. They give me peace of mind that Dad is in good hands when I can't be there! I definitely recommend this company/service.
Helping Hands Home Care provides 100% reassurance and reliability. The Swansea branch is always as flexible as it can be when asked to fit in with changing plans and everyone is utterly reliable. The care visitors are all friendly, dependable and caring.
Helping Hands Home Care provides 100% reassurance and reliability. The Swansea branch is always as flexible as it can be when asked to fit in with changing plans and everyone is utterly reliable. The care visitors are all friendly, dependable and caring.
My review would include my appreciation of the care and kindness shown to me over the past few months. I was given encouragement to walk more and to undertake exercises recommended by the physiotherapist.
My review would include my appreciation of the care and kindness shown to me over the past few months. I was given encouragement to walk more and to undertake exercises recommended by the physiotherapist.
Best wishes
It has been a wonderful and unexpected experience not to be overlooked or forgotten. May many other people have the pleasure of a similar response and be...
It has been a wonderful and unexpected experience not to be overlooked or forgotten. May many other people have the pleasure of a similar response and be forever grateful.
Best wishes.
The response I have made refer to my review of my regular carer, who is excellent. On occasion, when she is not available, the replacements do not always meet her very high standards.
The response I have made refer to my review of my regular carer, who is excellent. On occasion, when she is not available, the replacements do not always meet her very high standards.
Best wishes.
News (0)
There are no news items for Helping Hands Home Care (Swansea).
Awards / Recognitions (2)
- 29 May 2026Recipient: Helping Hands Home Care (Swansea)
- 29 May 2026Recipient: Helping Hands Home Care
Accreditations
There are no accreditations posted yet for Helping Hands Home Care (Swansea).
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Helping Hands Home Care (Swansea)
How much does Helping Hands Home Care (Swansea) cost?
The agency lists fees from £33.15 for hourly visiting care and from £1,675 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Helping Hands Home Care (Swansea) employ?
Helping Hands Home Care (Swansea) employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Swansea) to verify any information. View our terms and conditions. Helping Hands Home Care (Swansea) has an Enhanced Service -what an Enhanced Service includes.
