We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services and live in services. We can create bespoke care packages, full costings can be provided.
These prices are only a guideline, please contact Helping Hands Home Care (Lutterworth) to find out the exact price for your requirements.
Helping Hands Home Care (Lutterworth) has a Review Score of 10 (9.958) out of 10, based on 20 reviews in the last 2 years.
Over all time Helping Hands Home Care (Lutterworth) has 22 reviews.
5.0 out of 5
5.0 out of 5
It is so good to hear we have helped you get back to your baseline, and thank you so much for taking the time to leave this review. Helping people to live well at home or in the community they love is what we aim to do. I happy to hear that we have helped meet your objective.
5.0 out of 5
I am so pleased to hear this feedback, i still remember the day your husband looked through the window. We knew to that day that we truly are needed in the community. We are all to happy to help it what ever way we can, thank you for choosing Helping Hands.
5.0 out of 5
Thank you very much for taking the time to complete this lovely review, i must say reablement is something we are really good at. Carers are encouraged to enable and promote independence. Like you described there comes a time our customers wave us good bye after getting them back to the base line they used to have. Hope your still well, it was a pleasure being part of your recovery.
5.0 out of 5
Thank you so much for the review. It's great to see that Mum is eating and drinking better, the carers love the chats with Mum throughout the care visit's. It will be my pleasure to pass on the compliments to the team.
5.0 out of 5
Thank you for the review, I'm glad to hear the service is going well. I will be sure to pass on the compliments to the reviewer, if you need anything at all please do contact us at the branch. Most grateful of you choosing Helping Hands Lutterworth as your preferred care provider.
5.0 out of 5
Thank you so much for taking the time to complete this review. The carers really do enjoy the time spent supporting you and your husband. It will be my pleasure to pass on your kind words to the carers.
5.0 out of 5
What a lovely review, thank you so much for taking the time to write this. I will ensure your care team are made aware of the good work they are doing. It means a lot to hear our service is running in the way we vision it to be. Thank you once again.
5.0 out of 5
Thank you very much for the kind review, it has been nothing short of a pleasure to care for your mother.
5.0 out of 5
Thank you, I am so pleased to see how happy you are with the level of service. It's no secret we have the happiest carers around and they fully enjoy caring for your father.
5.0 out of 5
Thank you for such a lovely review it makes a great difference to carers hearing such kind compliments. We look forward to supporting you when you return to service.
5.0 out of 5
Thank you so much for such a lovely review, we feel very blessed to have been involved in the care of Mum (such a kind and gentle lady). Thank you for choosing Helping Hands Lutterworth.
5.0 out of 5
Hello Dan, we are so happy to read this your happiness with the service means so much more with you living a good distance away. Mum's care team are very dedicated we are very proud to see such a glowing review. Thank you.
5.0 out of 5
Most grateful for this feedback, it's a pleasure to read. I am glad we could resolve the admin issues and look forward to continuing our support to you.
5.0 out of 5
Thank you so much it will be my pleasure to feed such a lovely review back to the team. Your mother-in-law continues to amaze us all we look forward to continuing our support.
5.0 out of 5
I'm so happy to read the service is going so well. It is so nice to see your dad living well at home. I will be sure to pass on the compliments to the team. Thank you very much for the kind words.
5.0 out of 5
Thank you very much for a glowing review and it is so nice to be able to support you again following your return to service.
5.0 out of 5
5.0 out of 5
5.0 out of 5
Hello,
We are very pleased to read this, we do agree that Mum is now very comfortable with care. The gratitude shall be passed onto our care team, thank you so much for choosing Helping Hands Lutterworth to go on the care journey with you.
Kindest Regards
The Review Score of 10 (9.958) out of 10 for Helping Hands Home Care (Lutterworth) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Lutterworth) is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
I joined Helping Hands Lutterworth on 21/3/22, it was originally known as Helping Hands Market Harborough.
My role as a Registered care manager is to ensure and oversee we are running a safe and well-led service. The electronic systems in place make it easy for me to monitor the care we deliver.
I have a great team in place that will ensure customers have suitable and vetted carers. My team help ensure we are compliant and that customers are happy with the service they receive.
Our foundation is built on kindness, we are honest and transparent. All customers have access and the right to exercise a complaint or compliment through our policies and procedures.
We reward our carers when we identify a true act of kindness. Our Moments of Kindness board can be seen in the office.
Our care plans consist of person-centred care, identifying risks and risk management.
We liaise with health professionals where needed and agreed upon by the customer.
Carers follow a training programme no matter their experience in care. Training may consist of mandatory, delegated and /or clinical care. We work with our own in-house registered nurses and compliance team. As well as our live-in care services should a customer develop the need to move onto the next level of homecare. We intend to be with you on your journey of care and fully believe there is always a way to live safely at home with the right support.
I have worked in care for over 20 years my background was firstly residential care working mostly for Social Services as a carer for the first years progressing through the management structure in the later years.
As the Social Services homes transitioned from the public to the private sector I was employed to help some homes in difficult transition.
My experience within care has brought me to be a knowledgeable and understanding Registered care manager.
I have NVQ levels 2 and 3, NVQs in health and social care, end-of-life care and medication, Certificates in dementia support and challenging behaviours.
I moved into Domically Care around 2016 and progressed to manage the service which delivered 1,500 hours per week around the whole of Leicestershire.
My belief and passion for quality care comes from a personal journey as a child watching and helping my mother struggle to look after my Grandad. Along with many more personal experiences, I know what it is like to feel lost looking for the right care provider. I am pleased to say I believe in the Helping Hands Foundation which is why I am in the post today.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Lutterworth) to verify any information. View our terms and conditions. Helping Hands Home Care (Lutterworth) has an Enhanced Service - more info.
