Helping Hands Home Care Lutterworth has a dedicated team that works tirelessly to provide an unparalleled standard of support to vulnerable people, whether they need minor assistance or specialist care for a complex condition.
Whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition, Helping Hands Home Care provides individually tailored support that is...
Helping Hands Home Care Lutterworth has a dedicated team that works tirelessly to provide an unparalleled standard of support to vulnerable people, whether they need minor assistance or specialist care for a complex condition.
Whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition, Helping Hands Home Care provides individually tailored support that is completely unique to you and your requirements.
Whatever it is you need, the team at Helping Hands have over 30 years’ experience providing dedicated home care to over 40,000 families across the UK. Offering a fully managed service that is regulated by the Care Quality Commission (CQC), you can rest assured that your care is safe, efficient and reliable.
It may be that you are returning home following a spell in hospital and would like a little support on your road to recovery, or perhaps your loved one is living with dementia and you’d like more regular support in place for them as their condition progresses.
The Lutterworth branch provides high-quality care to people in Lutterworth and surrounding Villages, Rugby and surrounding villages, Market Harborough and surrounding villages.
Care Provided by Helping Hands Home Care (Lutterworth)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Nursing / Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £35.20
Weekly Live-in Care
From £1,825
Contact Helping Hands Home Care (Lutterworth) to get a personalised quote:
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services and live in services. We can create bespoke care packages, full costings can be provided.
The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Lutterworth) for full pricing details and T&Cs.
Helping Hands Home Care (Lutterworth) has a Review Score of 9.8 (9.815) out of 10, based on 18 reviews in the last 2 years. Over all time Helping Hands Home Care (Lutterworth) has 31 reviews.
Reviewer Connection to Helping Hands Home Care (Lutterworth)
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Showing 31 reviews matching selected criteria
Review from Angela D (Client / Service User) published on 30 August 2024 Submitted via Website•
Overall Experience
My carer was so very lovely and was prepared to do anything I felt I needed. She filled the short time she was here and also used her initiative to point out some things I hadn't thought about that she could do. She was extremely pleasant to talk to, mindful of my home and I would be very happy if...
My carer was so very lovely and was prepared to do anything I felt I needed. She filled the short time she was here and also used her initiative to point out some things I hadn't thought about that she could do. She was extremely pleasant to talk to, mindful of my home and I would be very happy if she was to be my caregiver in the future.
↩Reply from Angelina Stacey, Manager at Helping Hands Home Care (Lutterworth)
Thank you for such a lovely review it makes a great difference to carers hearing such kind compliments. We look forward to supporting you when you return to service.
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Review from J E (Daughter of Client) published on 2 July 2024 Submitted via Postal Card•
Overall Experience
We will always be grateful to the carers from Helping Hands who provided Mother with assistance in personal care, enabling me to continue going to work with peace of mind. When the mother became very unwell and immediate help was needed, none was available from either of the local authority care...
We will always be grateful to the carers from Helping Hands who provided Mother with assistance in personal care, enabling me to continue going to work with peace of mind. When the mother became very unwell and immediate help was needed, none was available from either of the local authority care providers. It was Helping Hands who stepped in at short notice to care for Mother when I, aged 73, no longer could. Always kind, friendly and efficient. They really do 'go the extra mile' for us.
↩Reply from Angelina Stacey, Manager at Helping Hands Home Care (Lutterworth)
Thank you so much for such a lovely review, we feel very blessed to have been involved in the care of Mum (such a kind and gentle lady). Thank you for choosing Helping Hands Lutterworth.
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Review from Dan W (Son of Client) published on 30 May 2024 Submitted via Website•
Overall Experience
The team from Helping Hands have been fantastic! They visit my 85 year old mum three times a day every day. Mum has dementia so it is wonderful that she can maintain her independence with a little support to keep her safe. The staff are amazing!
The team from Helping Hands have been fantastic! They visit my 85 year old mum three times a day every day. Mum has dementia so it is wonderful that she can maintain her independence with a little support to keep her safe. The staff are amazing!
↩Reply from Angelina Stacey, Manager at Helping Hands Home Care (Lutterworth)
Hello Dan, we are so happy to read this your happiness with the service means so much more with you living a good distance away. Mum's care team are very dedicated we are very proud to see such a glowing review. Thank you.
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Review from J C (Daughter-in-law of Client) published on 26 April 2024 Submitted via Website•
Overall Experience
The ladies who visit and in the office are excellent. My husband's mother is in her 100th year and fiercely independent. Everyone from Helping Hands shows kindness, respect and affection but always remains very professional. We are all very grateful for all they do especially alerting us to medical...
The ladies who visit and in the office are excellent. My husband's mother is in her 100th year and fiercely independent. Everyone from Helping Hands shows kindness, respect and affection but always remains very professional. We are all very grateful for all they do especially alerting us to medical issues that we may otherwise not be privy to. The longevity of our association indicates how happy we are with Helping Hands. Thank you all.
↩Reply from Angelina Stacey, Manager at Helping Hands Home Care (Lutterworth)
Thank you so much it will be my pleasure to feed such a lovely review back to the team. Your mother-in-law continues to amaze us all we look forward to continuing our support.
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Review from Simone D (Daughter of Client) published on 26 April 2024 Submitted via Website•
Overall Experience
My dad has recently lost his wife of over 60 years and has really struggled. We were looking for a kind, caring and patient companion for him for a couple of evenings a week. Our carer has been visiting him for the last few weeks and she has made a very positive difference to his life already.
We...
My dad has recently lost his wife of over 60 years and has really struggled. We were looking for a kind, caring and patient companion for him for a couple of evenings a week. Our carer has been visiting him for the last few weeks and she has made a very positive difference to his life already. We have been very impressed with the level of care and empathy shown by all the team we have had contact with so far. From the manager who went the extra mile to match Dad with a lovely companion, the lady in the office and of course our carer.
We would not hesitate to recommend Helping Hands Lutterworth.
↩Reply from Angelina Stacey, Manager at Helping Hands Home Care (Lutterworth)
I'm so happy to read the service is going so well. It is so nice to see your dad living well at home. I will be sure to pass on the compliments to the team. Thank you very much for the kind words.
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Review from Elizabeth C (Wife of Client) published on 13 February 2024 Submitted via Website•
Overall Experience
We had 5 carers in total. All were very hard working and each had excellent personalities. We do not need a service now and miss the friendliness of their calls. Nothing was ever too much trouble. Highly recommended.
We had 5 carers in total. All were very hard working and each had excellent personalities. We do not need a service now and miss the friendliness of their calls. Nothing was ever too much trouble. Highly recommended.
↩Reply from Angelina Stacey, Manager at Helping Hands Home Care (Lutterworth)
Thank you very much for a glowing review and it is so nice to be able to support you again following your return to service.
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Review from Kendra M (Niece of Client) published on 12 February 2024 Submitted via Website•
Overall Experience
We were really pleased with the leave of service and care that was received from Helping Hands and the team. We had night care for my uncle during his last few days and they were able to offer the family lots of comfort to know that he was safe and had company if he ever needed anything in the last...
We were really pleased with the leave of service and care that was received from Helping Hands and the team. We had night care for my uncle during his last few days and they were able to offer the family lots of comfort to know that he was safe and had company if he ever needed anything in the last few days. Thank you for your care.
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Review from J W (Client / Service User) published on 18 December 2023 Submitted via Website•
Overall Experience
Staff take the time to understand your needs, they have been very helpful and friendly. As someone who is able-bodied but struggles with mental capacity and overwhelm, staff have made me feel validated and supported in my needs to help reduce my mental load around the home. The help has been...
Staff take the time to understand your needs, they have been very helpful and friendly. As someone who is able-bodied but struggles with mental capacity and overwhelm, staff have made me feel validated and supported in my needs to help reduce my mental load around the home. The help has been invaluable, I already feel more relaxed and comfortable in my own home even after two visits knowing that, even if I have a bad week, I know I have someone coming to support me. The carer is very friendly, works hard and always arrives on time. I appreciate the work she has done and I look forward to her future visits.
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Review from E H (Daughter of Client) published on 5 December 2023 Submitted via Website•
Overall Experience
The staff that visited to set the care plan up showed so much respect and were lovely. The carers have helped give my mum her confidence back after a couple of falls. They are kind, caring and compassionate.
The staff that visited to set the care plan up showed so much respect and were lovely. The carers have helped give my mum her confidence back after a couple of falls. They are kind, caring and compassionate.
↩Reply from Angelina Stacey, Manager at Helping Hands Home Care (Lutterworth)
Hello, We are very pleased to read this, we do agree that Mum is now very comfortable with care. The gratitude shall be passed onto our care team, thank you so much for choosing Helping Hands Lutterworth to go on the care journey with you.
Kindest Regards
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Review from Helen B (Wife of Client) published on 22 June 2023 Submitted via Postal Card•
Overall Experience
We were both extremely pleased with the excellent service we received from Helping Hands Home Care (Lutterworth). We were both anxious about using a care agency to look after my husband while I had a holiday. We need not have worried. The manager was most understanding and arranged for us to meet...
We were both extremely pleased with the excellent service we received from Helping Hands Home Care (Lutterworth). We were both anxious about using a care agency to look after my husband while I had a holiday. We need not have worried. The manager was most understanding and arranged for us to meet the carers before they began their duties. Everything went smoothly in my absence.
We both would not hesitate to recommend this care agency and will most certainly be using it again in the future.
↩Reply from Angelina Stacey, Manager at Helping Hands Home Care (Lutterworth)
I am very pleased to hear that you are happy with the service. It's a pleasure to enable you to have holidays and to support your husband.
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Review from David D (Son of Client) published on 26 April 2023 Submitted via Postal Card•
Overall Experience
Can only say that my review with staff from the Helping Hands Home Care (Lutterworth) was very positive. My parents are happy with the service being provided. Which is of great relief to both myself and the rest of the family. Staff asked about the service they were giving and I said it was...
Can only say that my review with staff from the Helping Hands Home Care (Lutterworth) was very positive. My parents are happy with the service being provided. Which is of great relief to both myself and the rest of the family. Staff asked about the service they were giving and I said it was fantastic and anything I had to say was very engaging.
Thank you for everything!
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 April 2026
Overall Requires improvement
CaringGood
EffectiveGood
ResponsiveGood
SafeRequires improvement
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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There are no accreditations posted yet for Helping Hands Home Care (Lutterworth).
Meet the Team (1)
Angelina StaceyJob Title Registered Care ManagerJoined 2022
I joined Helping Hands Lutterworth on 21/3/22, it was originally known as Helping Hands Market Harborough.
My role as a Registered care manager is...
I joined Helping Hands Lutterworth on 21/3/22, it was originally known as Helping Hands Market Harborough.
My role as a Registered care manager is to ensure and oversee we are running a safe and well-led service. The electronic systems in place make it easy for me to monitor the care we deliver.
I have a great team in place that will ensure customers have suitable and vetted carers. My team help ensure we are compliant and that customers are happy with the service they receive.
Our foundation is built on kindness, we are honest and transparent. All customers have access and the right to exercise a complaint or compliment through our policies and procedures.
We reward our carers when we identify a true act of kindness. Our Moments of Kindness board can be seen in the office.
Our care plans consist of person-centred care, identifying risks and risk management.
We liaise with health professionals where needed and agreed upon by the customer.
Carers follow a training programme no matter their experience in care. Training may consist of mandatory, delegated and /or clinical care. We work with our own in-house registered nurses and compliance team. As well as our live-in care services should a customer develop the need to move onto the next level of homecare. We intend to be with you on your journey of care and fully believe there is always a way to live safely at home with the right support.
I have worked in care for over 20 years my background was firstly residential care working mostly for Social Services as a carer for the first years progressing through the management structure in the later years.
As the Social Services homes transitioned from the public to the private sector I was employed to help some homes in difficult transition.
My experience within care has brought me to be a knowledgeable and understanding Registered care manager.
I have NVQ levels 2 and 3, NVQs in health and social care, end-of-life care and medication, Certificates in dementia support and challenging behaviours.
I moved into Domically Care around 2016 and progressed to manage the service which delivered 1,500 hours per week around the whole of Leicestershire.
My belief and passion for quality care comes from a personal journey as a child watching and helping my mother struggle to look after my Grandad. Along with many more personal experiences, I know what it is like to feel lost looking for the right care provider. I am pleased to say I believe in the Helping Hands Foundation which is why I am in the post today.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Lutterworth) to verify any information. View our terms and conditions. Helping Hands Home Care (Lutterworth) has an Enhanced Service -what an Enhanced Service includes.
