Helping Hands Home Care (Plymouth)

The carers just make my day. They was willing to listen to me when I was talking about my husband & family. I would call again if needed. I will be more than happy to recommend Helping Hands to anyone.

Very pleased with my overall care. I find the staff very kind and cheerful which starts my day off well. They always ask if there is anything more they can do and some go over and beyond.

Helping Hands enable my sister, who has dementia, remain in her own home with her cat. Her needs are reviewed and updated as required. Being at home with care allows her one to one contact and gives ger the stimulation that dementia sufferers benefit from.

My wife has not been too well lately due to travel to medical appointments. The support from the carers has been exceptional. Not only do they do what is on the list but are always looking out what needs to be done without being asked. They are respectful to my wife and once they get to know my wife they understand her condition and recognise she can always interact, but still treat her in a person-centred approach. It has been 2 years since we transferred to Helping Hands and the standards have not dropped off. Best decision we made to have this company.

Without Helping Hands and the fabulous carers, proving the personal carer that our 90 year old mum's needs would be nigh on impossible. She is now housebound and the time her fabulous variety of carers spend with her, really keeps up her moral. Nothing is too much for them and the Admin team also work hard to manage our weekly amendments to the standard rota. A great service that I've recommended to others and would highly commend to anyone looking for this type of support.

Helping Hands has cared for my husband for the last 12 months. The care has been excellent and very professional. Nothing is too much trouble and it has been a pleasure getting to know them all. I would recommend Helping Hands to anyone looking for a care package.

All the ladies who visit me are extremely nice. No complaints at all. I would thoroughly recommend Helping Hands to anyone in my circumstance.

The care in the past few months has been good. They are kind and caring and pleasant. The office staff have been good.

Thank you for your care and support and your cheerful companionship when you are working.

Easy communication and contactable when required.

Staff also say how good a company they are to work for - best recommendation you can have!

Helping Hands Home Care (Plymouth) to friends and family.

Reliable friendly service with good flexibility. No concerns. Thanks to all the staff. Have been using this service for the last 5 months.

All the helpers have been very good. They are willing to do any job we ask them to do. they are willing to do any job we ask them to do.

Excellent service and lovely people. No need to tell them what to do. On-time, very friendly, well-presented, kind and like the dog! I really cannot say anything against this service.

The carers show kindness and care towards my brother. He enjoys them coming and has built up a good relationship with them. He finds it very helpful if they phone and let him know if they are going to be late. They cook, clean and look after his general health. He really likes it when they stay the full hour and use any extra time to chat to him. We have had productive meetings with the management planning my brother's care together as a team.

Still not receiving the same person each visit, this has caused concern with mum.

I have found the Helping Hands Home Care (Plymouth) staff to be proactive and willing to contact me with matters of concern regarding my parents' behaviours. They have been willing to participate in case conferences to discuss arrangements for changes to their care plans and to advise on appropriate actions to help improve their well-being. As I live near Norwich and my parents are in Plymouth, it has been helpful to speak to the carers by telephone to discuss the current situation or to check on matters where there may be confusions. This approach was useful when there were concerns with my father's medication resulting in a safeguarding issue being raised, this was successfully resolved. The carers have been willing to spend time with my father and to talk with him which is good for his well-being.

The family are really pleased with the help my eighty eight year old mother is receiving. Caring, professional carers who are making mum's life easier to stay in her own home. Would definitely recommend Helping Hands Home Care (Plymouth).

I find the staff friendly and helpful. I am especially pleased with the feed back and have been called to inform me of any problems with my father. My father enjoys the company of the friendly staff and looks forward to their visits.