Woodfield 24 Care Services

Cherry Tree Court, Cherry Tree Way, Tickhill Road Site, Balby, Doncaster DN4 9QN
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9.9 56 Reviews
  • Woodfield 24 Care Services, Doncaster
Serving across the Doncaster area, Woodfield 24 Care Services specialise in the delivery of end of life care.

Requiring end of life care is something none of us want to think about for loved ones, but the team at Woodfield 24 Care Services are there to provide compassionate, respectful and quality care during these difficult times.

The team are experienced and knowledgeable as well as kind and understanding, they seek to meet the health and wellbeing needs of the person requiring care as well as to support the loved ones around them. They also work closely with local services, making sure they are able to deliver collaborative and reliable care that fully supports the needs of the person.
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability

Funding & Fees

Our services are never charged to our patients.
All referrals are made via Fast-Track and funded by CHC team.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Flourish Enterprises Community Interest Company

Person in charge

  • Lauren Booth (Service Manager)

Woodfield 24 Care Services Reviews (56)

9.9

Woodfield 24 Care Services has a Review Score of 9.9 (9.910) out of 10, based on 16 reviews in the last 2 years.
Over all time Woodfield 24 Care Services has 56 reviews.

Overall Experience
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Reviewer Connection to Woodfield 24 Care Services
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Total of 56, showing 1-20
Review from E T (Daughter of Client) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Feedback for Woodfield24 Care Services


My father was cared for by your team four times a day in the final weeks of his life. This was one of the most difficult and emotional times we have ever faced as a family, but the support, compassion, and professionalism shown by your carers made all the difference.

From the very first visit, we were struck by the carers' kindness and respect. They were always on time, reliable, and attentive. Every need was met, not just in a practical sense but also in an emotional one. They never rushed, never overlooked a detail, and always treated my father with dignity and gentleness.


What stood out most was the way they spoke to my dad as a person - not just a patient. They explained every step of care, asked for his consent before doing anything, and included him in decisions even when he was weak. That respect gave him a sense of control and value, which meant so much to him and to us. Thank you for everything.

Reply from Lauren Booth, Registered Care Manager at Woodfield 24 Care Services

Thank you so much for your kind words. We will share this lovely feedback with our team. It has been a pleasure to care for your loved one. We have a team that we are extremely proud of, who take their roles seriously and understand the importance of tailoring care and involving patients every step of the way. Thank you again for your feedback. Please do not hesitate to contact us if you require any further support. Kind Regards

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Review from Kate T (Daughter of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family member of a patient with Woodfield 24 we cannot thank them enough for their care and compassion shown not only towards the patient (my dad) but the whole family. Every single carer that attended showed respect and compassion towards us all. They were all knowledgeable and well trained in
their work and able to provide the very best support for us all. They offered emotional support and gave us lots of advice. They were very respectful to my dad but also very down to earth and made him laugh and smile during such a difficult time. We never felt at any time that they were rushing off and they always had time to spend with us. We were very lucky and are very grateful for them being there. thank you
Reply from Lauren Booth, Registered Care Manager at Woodfield 24 Care Services

Good Morning, Thank you very much for your feedback and kind words. We are extremely lucky as a service to be able to provide care to people in our community and I am thrilled to hear that our team have a provided such a positive experience for your dad and family. Please take care and do not hesitate to contact us should you require any support in the future.

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Review from Anne D (Wife of Client) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank everyone concerned in the care of my beloved husband for the last 8 weeks of his life, myself and his family have nothing but gratitude for the excellent care he got right till the end, I just couldn't have managed without them and they all went above and beyond what I was expecting
and I want to thank each and every one of them from the bottom of my heart
Reply from Lauren Booth, Registered Care Manager at Woodfield 24 Care Services

Thank you so much for your kind words. We appreciate your feedback and look forward to sharing your comments with our staffing team. Take care and please do not hesitate to contact us should you require any support. Kind Regards

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Review from Karen D (Daughter of Client) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was diagnosed with cancer and we only had mum back home for 1 week until she passed away and the amazing ladies from Woodfield24 gave mum her dignity back, they treated her with respect by talking to her when she was able to understand they would ask her what she wanted how she was feeling and
just treated her as a person. They game me and my family so much help, support and encouragement and I can't thank them enough or praise them enough for the amazing job they do.
Reply from Lauren Booth, Registered Care Manager at Woodfield 24 Care Services

Thank you so much for your thoughtful and positive feedback. It truly means a lot to hear that the care provided met your expectations and made a difference. Your kind words are deeply appreciated and serve as a great encouragement to our team, delivering compassionate and attentive service. Please do not hesitate to reach out if you require any support. Thank you.

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Review from Trish O (Sister-in-law of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to express my heartfelt gratitude for the excellent level of care you provided. You were all such lovely people who evidently took great pride in your work and showed kindness and respect. Your visits brought reassurance to me as a carer and relief to the patient. You were wonderful. Thank
you
Reply from Lauren Booth, Registered Care Manager at Woodfield 24 Care Services

Thank you so much for your thoughtful and positive feedback. It truly means a lot to hear that the care provided met your expectations and made a difference. Your kind words are deeply appreciated and serve as a great encouragement to our team, delivering compassionate and attentive service. Please don't hesitate to reach out if there's anything more we can do for you. Thank you.

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Review from Mark B (Son of Client) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After the passing of our beloved father, we want to express our deepest gratitude to the team at Woodfield 24 for the outstanding palliative care they provided.


The compassion, patience, and professionalism shown by every member of staff meant the world to us during such a difficult time. Each visit

brought not only care, but also warmth and kindness - something we know our dad truly appreciated. Whether he was being a bit rude in his own charming way or cheekily entertaining, the staff always met him with a smile and understanding.


We know he looked forward to their visits, and that brings us comfort now.


Thank you from the bottom of our hearts.
With love.

Reply from Lauren Booth, Registered Care Manager at Woodfield 24 Care Services

Thank you so much for your feedback, It was pleasure to care for your father during the time spent with us.

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Review from Graham D (Husband of Client) published on 28 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Without exception all of the ladies who visited our home to tend to my wife's needs were kind, helpful and professional. It would be wrong to single out any one of the teams as they were brilliant, right up to supporting her in her final moments.
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Review from Muriel B (Wife of Client) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise enough the care my husband received, the carers were so kind and gentle with him, he looked forward to seeing them every day. Fortunately they were here when he passed which was a blessing, I will be forever grateful for their support through such a horrible time. Thank you Woodfield
24.
Reply from Terri Garth, Patient Liaison Officer at Woodfield 24 Care Services

Thank you for taking the time to submit this review, we're so sorry for your loss but thankful staff were there to support you in this difficult time. If you need anything, please let us know. We're here if you need anything. Thank you, Woodfield 24.

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Review from Roger C (Husband of Client) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Your wonderful team looked after my wife in her final weeks. The care given to her was outstanding. My wife and I loved their cheerful and professional attitude.
Keep doing what you are doing.
Thank you so much.
Reply from Lauren Booth, Registered Care Manager at Woodfield 24 Care Services

Good Morning, thank you so much for your kind words, and for taking the time to complete this review. We are so happy that you have found our experience of care positively. Please do not hesitate to contact us should you wish to speak with the team or require any support. Take care.

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Review from Jennifer B (Wife of Client) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This team of carers are the best there is, understanding the needs of both patient and family and keeping me updated daily, their kindness to my husband was second to none. Not only nursed him but made sure I was okay.
Angels in uniform, words are not enough to express my gratitude to them.
Reply from Terri Garth, Patient Liaison Officer at Woodfield 24 Care Services

Thank you for leaving this review, Jennifer, we feel privileged to have supported you both. If you need anything you know where we are, and you're always welcome to pop in. Take care, Woodfield 24.

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Review from L C (Daughter of Client) published on 24 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late father was given a prognosis of being fast-tracked back in March this year. As a family we were devastated, my dad came to terms with it, as an occupational therapist I knew what lay ahead and the input from services that was needed to support us as a family. After caring for Dad ourselves it
came to a point where we needed support it was then that Woodfield 24 came out the same day as referred and care started the following morning; my dad, step mum and us were supported from the first phone call to the last call. The purple angels were there providing dignity, respect, laughter and joy at such a difficult time. They work hard and with pride and this carries into not just the care for my dad but for us as a family. I cannot thank them enough for their support during and even after my dad passed. Now within my own work I recommend them on a daily basis to colleagues and other members of the public alike.
Reply from Terri Garth, Patient Liaison Officer at Woodfield 24 Care Services

On behalf of the management team and myself, we would like to thank you for taking the time to complete this review on your experience with us. We will share this with the team and this will reassure many others on the support their loved one will receive with us. We wish you all well and again, we are sorry for your loss. We are here if you need any further support or want to pop in to see the team. Thank you again.

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Review from Sam W (Granddaughter of Client) published on 24 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
At first I didn't know what to expect when my nanna was told she was being sent home and she would have carers. With no previous knowledge of this I was a bit nervous. I had no need to be. From the first meeting, we were all put at ease and I understood how much help we were going to receive from this
company. Every member of staff was lovley. They treated my nanna like the queen she was with the respect she deserved. I knew that when I couldn't be there, that she was in good hands. A few members of staff in particular, always went above and beyond. For their actions, I will forever be truly grateful. Thank you to all of you. At times where you wish the situation wasn't happening, it's comforting to be surrounded by carers who are knowledgeable, professional and compassionate always. Couldn't ask for better.
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Review from L D (Son of Client) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely caring team. Respectful of my Dad's wishes and also of the family's. Friendly, chatty and caring, helping keep the mood and atmosphere positive. Always asked what he wanted and didn't push. Thank you so much.
Reply from Lauren Booth, Service Manager at Woodfield 24 Care Services

Thank you so much, for your lovely feedback. We are so pleased to hear you were happy with the level of care and support our team provided.

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Review from Janice N (Daughter of Client) published on 5 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Up until the last two weeks of mum's life, the care she got from Woodfield carers was brilliant. The girls took the time to get to know mum and her off-the-wall sense of humour. They knew how to talk to her and learnt of her inability to actually make a decision. She would always answer the question
"what do you want us to do" was "nothing", "it's up to you", when she really meant a full body wash and creaming but the girls got it and would laugh with her. Then things just changed and not for the better. The round she was on got changed and all the carers got changed. By this time she was very ill and all these strangers coming in frightened her. When she heard them come she would shake and cry. After they had gone she would beg me to stop them coming because she felt they treated her like a piece of meat and often would say she wasn't a baby. The response from Woodfield was they had too many clients so she had to put up with it. To say mum gave up living was true and I failed her.
Reply from Lauren Pyott at Woodfield 24 Care Services

Hi Janice, can I just say I am sorry that you feel this way, and I am shocked by your review. You have not informed us of these concerns nor anybody else, for this to be investigated. We have cared for your relative for 19 weeks, we have received no formal complaints from you around care and treatment your relative received, nor did you request an alternative care provider. We held conversations on the phone about any concerns you had, and we felt these were resolved at that time with you. We tailor our care to suit the needs and choices of every patient. We support families and understand how difficult these times are. Our patient experience of care is exceptional via our collected patient feedback which evidence this. I would like to ask if you would consider, calling myself Lauren Booth- Service Manager, as we do not feel that this review is true representation of the quality care your relative received for 19 weeks from us.

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Review from Scott P (Son of Client) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t praise this company or its staff highly enough they treated my mum with dignity, empathy, professionalism, and care till her passing. If anyone wants a company who will treat the patient and family like a family member then choose this company they are absolutely fantastic can’t praise them
enough.
Reply from Lauren Pyott at Woodfield 24 Care Services

Thank you so much, for your lovely feedback. We are so pleased to hear you were happy with the level of care and support our team provided.

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Review from M C (Daughter of Client) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I didn't want anyone but me to care for my mum but I can honestly say I'm so glad to have had these carers in our life's, they were amazing to my mum right till the end. They couldn't do enough, thank you from the bottom of my heart the care you gave my mum was above and beyond. I would recommend using
them, it made things easier for my family thank you so much.
Reply from Lauren Booth, Service Manager at Woodfield 24 Care Services

Thank you so much, for your lovely feedback. We are so pleased to hear you were happy with the level of care and support our team provided.

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Review from Joanne Y (Daughter of Client) published on 21 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All these ladies are truly amazing they treat all the family so well, my mum especially misses them coming.
They cared for my dad with such dignity and compassion.
We had to change care providers and still miss Woodfield ladies so much.
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Review from Kirsty S (Daughter-in-law of Client) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot commend my mother-in-law's care team enough. A special mention goes out to the lady who adapted perfectly to us as a family at such a stressful and deeply sad time. Without this service, our family's last days with Mum would have been much much harder. Woodfield 24 has proved good people still
exist. Please accept our heart-felt gratitude and never change.
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Review from Ann L (Daughter of Client) published on 7 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much for the fantastic care you gave my dad and the support given to me and my mum, I couldn’t fault any of it. Lovely, friendly, very caring carers who do a brilliant job. If I could give you 100 out of 10 I would!! Well recommended by me.
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Review from Kerion M (Cousin of Client) published on 22 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin, who was more like my big sister, passed away on the morning of 1st February. I met those involved in her care on 30/31 January. They were so supportive; it was more than a job to them - they genuinely did care. My cousin and her son have had the highest regard for them. Could not fault anything
at all; they were so grateful for everything that was done - they honestly could not speak highly enough of them.
Thank you for everything you did to look after her and the support you gave to her son.
I have based my rating of management on the basis of my rating for the staff, and I am sure they apply the standards they want their staff to adhere to.
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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Woodfield 24 Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Woodfield 24 Care Services is calculated as follows: ( (84 Excellents x 5) + (4 Goods x 4) + (1 Very Poors x 1) ) ÷ 89 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Woodfield 24 Care Services is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

Meet the Team (4)

Lauren

Lauren Booth

Job Title: Service Manager Joined: 2020

The new service manager 2024.

Terri

Terri Garth

Job Title: Patient Liaison Officer Joined: 2020

Support network for patients and families.

Alex

Alex Bird

Job Title: Care Co-ordinator Joined: 2022

Leadership and management of staffing team rotation and patient flow.

Sue

Sue Smith

Job Title: Office Coordinator Joined: 2021

Administration Lead and Receptionist.

Frequently Asked Questions about Woodfield 24 Care Services

What Type of Services does Woodfield 24 Care Services offer?

Woodfield 24 Care Services offers Home Care.

How many Carers does Woodfield 24 Care Services employ?

Woodfield 24 Care Services employs 51 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Woodfield 24 Care Services to verify any information. View our terms and conditions. Woodfield 24 Care Services has an Enhanced Service - more info.