Review from Lynn W (Partner of Client) published on 9 January 2023
Submitted via Website • Report

Overall Experience

100% care was given on every visit made. All the carers went that extra mile and beyond. Just to say a very big thank you to the team, could not have done it without you all. I would highly recommend this company and the team.

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Review from Joanne E (Daughter of Client) published on 24 October 2022
Submitted via Website • Report

Overall Experience

I cannot praise and thank enough your amazing ladies for taking excellent care of my late dad. They were all absolutely amazing and did a brilliant job in taking care of my dad in the last weeks of his life. Person-centred care was of the highest standards. Home visits were never rushed and always respected

my late dad's wishes. Thank you for everything.

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Review from Michelle R (Daughter of Client) published on 21 September 2022
Submitted via Website • Report

Overall Experience

I would like to thank the wonderful ladies from Woodfield 24 Care Services for all the loving care they gave to my mum. I cannot fault them, they are all angels, it's such a shame that you only get them for a short length of time, my mum was always happy and content when the ladies visited. Thank you

once again, excellent care is hard to find.

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Review from J N (Daughter of Client) published on 13 September 2022
Submitted via Website • Report

Overall Experience

I cannot praise the ladies enough, their professionalism, every aspect of care was met above and beyond.
Nothing was too much trouble, nothing was rushed, was personal at all times with respect for my mum, though she was at end of life they still included her and with dignity.
It isn't a job to the

ladies it's a vocation.
I have worked in care for 40 years and was a little skeptical about who was coming. But from the very first visit, my doubts were squashed.
I am so very proud of all of them.
They were not just carers but nurses, therapists and very knowledgeable. They made the last days/hours of my mum's life respectful and peaceful so supporting to me.
They deserve more than a carer's wage.

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Review from Kerrice C (Daughter of Client) published on 9 May 2022
Submitted via Website • Report

Overall Experience

Fantastic staff who provided excellent care to my Mam in the last days of her life. They supported us as a family, they were compassionate and very caring. You are all amazing people, thank you so much for everything.

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Review from Kathryn S (Daughter of Client) published on 6 May 2022
Submitted via Website • Report

Overall Experience

The team that provided my dad's care, I couldn’t wish for more professional people. They showed compassion and support to Mum and myself too, they treated Dad with dignity and kindness and just very supportive to us all, having not gone through what we were doing before.
The office were very supportive

in guiding us to further outside help and equipment too. Overall excellent experience, wouldn’t hesitate to use services if ever needed. Take care, stay safe.

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Review from Sharon O (Daughter of Client) published on 23 March 2022
Submitted via Website • Report

Overall Experience

Simply outstanding. The ladies from Woodfield 24 are real-life Angels, the compassion and genuine care they showed towards our mother and us alike was unsurpassed. From our first contact they arrived with a smile, can-do attitude and befriended our dying mother, with her being housebound this gave her

great joy and the desire to carry on even though she was very ill. It was always very reassuring to know that they would be attending and this brought our mother a ray of sunshine during her darkest hours, they were never in a rush and showed genuine empathy and compassion during every visit.
Their ability to build an easy rapport and become a trusted friend to our mother was heartwarmingly welcomed by our mother and her family alike, the tender loving way in which they performed her personal care brought great comfort to her.
We cannot thank these amazing ladies enough for bringing so many happy moments to our mother's life and we are sincerely grateful to each and every member of the team.

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Review from Gillian H (Daughter of Client) published on 2 February 2022
Submitted via Website • Report

Overall Experience

Woodfield 24 are exemplary in their professional, courteous and very caring commitment to their clients. My mother was very challenging at times because of her illness, yet the respect and kindness shown never faulted.
Lovely staff and highly efficient, considerate management make for a faultless

care provider at the most difficult time.
Thank you,

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Review from Andrew L (Son of Client) published on 13 January 2022
Submitted via Website • Report

Overall Experience

My mother was set to be discharged from the hospital late last year and go into a care home. My brother and I knew this would be the last thing she would want. Then at the eleventh hour, I was told a care provider called Woodfield 24 were able to step in and provide the care she needed from her own

home. We didn’t realise at the time what a blessing this was to become. From the very first day of care, it was plain to see how professional the girls were. Always attentive, friendly and kind. I know my mother looked forward to their visits so much. I’d like to thank all the girls so much for making Mother's final weeks and days the best they could be in the circumstances.
You all do an amazing job. Thank you so very much.

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Review from Sharon D (Daughter of Client) published on 13 January 2022
Submitted via Website • Report

Overall Experience

I cannot express how this lovely team of carers helped my mum and our family get through the last ten weeks of Mum's life. I have never experienced anything like the care received not only for my mum but her family as well. Mum always looked forward to seeing their smiling chatty faces. Every little

detail felt personal and we greatly appreciated that the afternoon we lost mum they helped us through it and were there for the family as well. Many, many thanks to Woodfield 24.

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Review from Paul C (Son of Client) published on 24 November 2021
Submitted via Website • Report

Overall Experience

Excellent service provided by highly professional, compassionate and caring individuals. On behalf of the family, I would like to pass on our thanks and admiration for the way my mother was attended to and cared for during her last few weeks of life. We could not have wished for better care for a lady

who was often cantankerous and always spoke her mind. We would highly recommend Woodfield 24. Thanks.

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Review from Ally N (Daughter of Client) published on 26 October 2021
Submitted via Website • Report

Overall Experience

Woodfield 24 provided excellent care to my mum. They were always friendly and helpful assisting her to do lots of everyday tasks at home. They always respected her dignity and were adaptable to her different needs.

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Review from Lisa O (Daughter of Client) published on 11 October 2021
Submitted via Website • Report

Overall Experience

I cannot praise the carers at Woodfield 24 enough. They treated my Dad with the utmost respect and dignity at all times. Not only did they look after his needs, but they chatted with him, laughed with him and supported myself throughout this very difficult and sad time. He regularly asked what time

they were due to visit, as he enjoyed their company and the attention. Everyone I was fortunate enough to meet was wonderful. The kindness shown to my Dad and myself will never be forgotten.

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Review from Angela B (Daughter-in-law of Client) published on 22 September 2021
Submitted via Website • Report

Overall Experience

Woodfield 24 Care provided such gentle and professional care for my mother-in-law. Each carer that arrived at our home was considerate of our needs as a family and of the individual needs of my mother-in-law.
Once the fast track package was in place, we would see regular faces for the morning and evening

visits which allowed my mother-in-law to build up a relationship allowing the rest of the family to take a break. Each carer was so friendly and understanding and always made her feel special. Their professional conduct helped a very weak, elderly lady to feel freshened up whilst maintaining her dignity. The thorough notes that were maintained by Woodfield 24 were again another example of the all round care provided. I could sum up their care services in one sentence, 'the carers were magical - appearing just when we needed them, sprinkling fairy dust all around.'
Thank you to all that tended to my late mother-in-law - you are all very special people.

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Review from Ann S (Wife of Client) published on 22 September 2021
Submitted via Website • Report

Overall Experience

All of the ladies whom we accepted into our home at this difficult time in our lives have been the very best, most caring and loving individuals we have ever met. It's not just a job to them, they love what they do and it shows. I cannot thank them enough for everything they did for my husband and the

love and support they showed to me and when the end came. I was so truly grateful for the unending support and genuine love they portrayed to myself and my family.
This is a 5 star plus service and is highly recommended. I can't praise them enough.
A hearty thank you from myself and all my family for the past 3 months.

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Review from Maria H (Wife of Client) published on 15 July 2021
Submitted via Website • Report

Overall Experience

I would like to thank the staff at Woodfield 24 Care Services for looking after my husband who was terminally ill. They always maintained my husband's privacy and dignity, they always spoke to him and told him what they were doing even if they knew that he would not respond to them and they always treated

him with respect. They also always noticed me if they were running behind time due to emergencies, they also respected my property but one of the most important things for me was they had time for me too if I need a chat or a shoulder to cry on and for that, I am grateful. I never once thought that any of the visits we had were rushed or that I was ignored, thanks for your service

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Review from Carol W (Daughter of Client) published on 6 July 2021
Submitted via Website • Report

Overall Experience

I can't praise the Woodfield 24 palliative care team enough. Their care, compassion and professionalism were second to none. Nothing was too much trouble, all the carers we met during my mum's last few days were passionate about their roles and they supported all the family during this difficult time.

I would highly recommend their services.

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Review from Shelley B (Daughter-in-law of Client) published on 14 May 2021
Submitted via Website • Report

Overall Experience

I am astounded by the amount and quality of the care provided. The staff are all, without exception, A* - sociable, caring, empathetic to both patient and family carer. This is “Royal standard” care for “Free” - nothing is too much trouble for this team of angels. Thank you so much for everything you

are doing.

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Review from Wayne G (Nephew of Client) published on 26 March 2021
Submitted via Website • Report

Overall Experience

End of life care is extremely emotional and can be very challenging. From our perspective as a family, you are sensitive to our loved one's needs and just want everyone else to be the same. Death may be a common issue, but it's personal and individual. Staff not only cared for my aunty well, consistently,

responsively and were punctual, but did this with compassion and dignity.

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Review from Roy D (Husband of Client) published on 26 January 2021
Submitted via Website • Report

Overall Experience

We were very wary about having carers coming into our house to care for my wife - it was something we had no experience of. All the carers were amazing and treated my wife, and the rest of the family, with the utmost care and respect. From the first contact, our doubts were allayed. The approach

taken by all the carers was professional, respectful and very reassuring at all times, and was done with good humour when appropriate. You didn’t just care for my wife - you cared about her as well. Thank you so very much!

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Woodfield 24 Care Services

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