Woodfield 24 Care Services

As a very private man, my dad found it difficult to consider having carers, but the Woodfield 24 ladies treated him with such dignity and respect that he soon overcame his initial reluctance, and he eventually enjoyed the visits because he could have a good chat and laugh with them. One of our family members was always with him, and we also found the care extremely helpful because we felt that we were being supported by the best in their field, and they were able to give us valuable reassurance or advice when we needed it. The care and kindness shown by every member of the team was exceptional, and we can't thank them all enough.

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My father was cared for by your team four times a day in the final weeks of his life. This was one of the most difficult and emotional times we have ever faced as a family, but the support, compassion, and professionalism shown by your carers made all the difference. From the very first visit, we were struck by the carers' kindness and respect. They were always on time, reliable, and attentive. Every need was met, not just in a practical sense but also in an emotional one. They never rushed, never overlooked a detail, and always treated my father with dignity and gentleness.

What stood out most was the way they spoke to my dad as a person - not just a patient. They explained every step of care, asked for his consent before doing anything, and included him in decisions even when he was weak. That respect gave him a sense of control and value, which meant so much to him and to us. Thank you for everything.

As a family member of a patient with Woodfield 24 we cannot thank them enough for their care and compassion shown not only towards the patient (my dad) but the whole family. Every single carer that attended showed respect and compassion towards us all. They were all knowledgeable and well trained in their work and able to provide the very best support for us all. They offered emotional support and gave us lots of advice. They were very respectful to my dad but also very down to earth and made him laugh and smile during such a difficult time. We never felt at any time that they were rushing off and they always had time to spend with us. We were very lucky and are very grateful for them being there. thank you

I would like to thank everyone concerned in the care of my beloved husband for the last 8 weeks of his life, myself and his family have nothing but gratitude for the excellent care he got right till the end, I just couldn't have managed without them and they all went above and beyond what I was expecting and I want to thank each and every one of them from the bottom of my heart

My mum was diagnosed with cancer and we only had mum back home for 1 week until she passed away and the amazing ladies from Woodfield24 gave mum her dignity back, they treated her with respect by talking to her when she was able to understand they would ask her what she wanted how she was feeling and just treated her as a person. They game me and my family so much help, support and encouragement and I can't thank them enough or praise them enough for the amazing job they do.

I wanted to express my heartfelt gratitude for the excellent level of care you provided. You were all such lovely people who evidently took great pride in your work and showed kindness and respect. Your visits brought reassurance to me as a carer and relief to the patient. You were wonderful. Thank you

After the passing of our beloved father, we want to express our deepest gratitude to the team at Woodfield 24 for the outstanding palliative care they provided.

The compassion, patience, and professionalism shown by every member of staff meant the world to us during such a difficult time. Each visit brought not only care, but also warmth and kindness - something we know our dad truly appreciated. Whether he was being a bit rude in his own charming way or cheekily entertaining, the staff always met him with a smile and understanding.

We know he looked forward to their visits, and that brings us comfort now.

With love.

Without exception all of the ladies who visited our home to tend to my wife's needs were kind, helpful and professional. It would be wrong to single out any one of the teams as they were brilliant, right up to supporting her in her final moments.

I cannot praise enough the care my husband received, the carers were so kind and gentle with him, he looked forward to seeing them every day. Fortunately they were here when he passed which was a blessing, I will be forever grateful for their support through such a horrible time. Thank you Woodfield 24.

Thank you so much.

Angels in uniform, words are not enough to express my gratitude to them.

My late father was given a prognosis of being fast-tracked back in March this year. As a family we were devastated, my dad came to terms with it, as an occupational therapist I knew what lay ahead and the input from services that was needed to support us as a family. After caring for Dad ourselves it came to a point where we needed support it was then that Woodfield 24 came out the same day as referred and care started the following morning; my dad, step mum and us were supported from the first phone call to the last call. The purple angels were there providing dignity, respect, laughter and joy at such a difficult time. They work hard and with pride and this carries into not just the care for my dad but for us as a family. I cannot thank them enough for their support during and even after my dad passed. Now within my own work I recommend them on a daily basis to colleagues and other members of the public alike.

At first I didn't know what to expect when my nanna was told she was being sent home and she would have carers. With no previous knowledge of this I was a bit nervous. I had no need to be. From the first meeting, we were all put at ease and I understood how much help we were going to receive from this company. Every member of staff was lovley. They treated my nanna like the queen she was with the respect she deserved. I knew that when I couldn't be there, that she was in good hands. A few members of staff in particular, always went above and beyond. For their actions, I will forever be truly grateful. Thank you to all of you. At times where you wish the situation wasn't happening, it's comforting to be surrounded by carers who are knowledgeable, professional and compassionate always. Couldn't ask for better.

Lovely caring team. Respectful of my Dad's wishes and also of the family's. Friendly, chatty and caring, helping keep the mood and atmosphere positive. Always asked what he wanted and didn't push. Thank you so much.

Up until the last two weeks of mum's life, the care she got from Woodfield carers was brilliant. The girls took the time to get to know mum and her off-the-wall sense of humour. They knew how to talk to her and learnt of her inability to actually make a decision. She would always answer the question "what do you want us to do" was "nothing", "it's up to you", when she really meant a full body wash and creaming but the girls got it and would laugh with her. Then things just changed and not for the better. The round she was on got changed and all the carers got changed. By this time she was very ill and all these strangers coming in frightened her. When she heard them come she would shake and cry. After they had gone she would beg me to stop them coming because she felt they treated her like a piece of meat and often would say she wasn't a baby. The response from Woodfield was they had too many clients so she had to put up with it. To say mum gave up living was true and I failed her.

I can’t praise this company or its staff highly enough they treated my mum with dignity, empathy, professionalism, and care till her passing. If anyone wants a company who will treat the patient and family like a family member then choose this company they are absolutely fantastic can’t praise them enough.

I didn't want anyone but me to care for my mum but I can honestly say I'm so glad to have had these carers in our life's, they were amazing to my mum right till the end. They couldn't do enough, thank you from the bottom of my heart the care you gave my mum was above and beyond. I would recommend using them, it made things easier for my family thank you so much.

We had to change care providers and still miss Woodfield ladies so much.

I cannot commend my mother-in-law's care team enough. A special mention goes out to the lady who adapted perfectly to us as a family at such a stressful and deeply sad time. Without this service, our family's last days with Mum would have been much much harder. Woodfield 24 has proved good people still exist. Please accept our heart-felt gratitude and never change.

Thank you so much for the fantastic care you gave my dad and the support given to me and my mum, I couldn’t fault any of it. Lovely, friendly, very caring carers who do a brilliant job. If I could give you 100 out of 10 I would!! Well recommended by me.