Woodfield 24 Care Services

Angels in uniform, words are not enough to express my gratitude to them.

My late father was given a prognosis of being fast-tracked back in March this year. As a family we were devastated, my dad came to terms with it, as an occupational therapist I knew what lay ahead and the input from services that was needed to support us as a family. After caring for Dad ourselves it came to a point where we needed support it was then that Woodfield 24 came out the same day as referred and care started the following morning; my dad, step mum and us were supported from the first phone call to the last call. The purple angels were there providing dignity, respect, laughter and joy at such a difficult time. They work hard and with pride and this carries into not just the care for my dad but for us as a family. I cannot thank them enough for their support during and even after my dad passed. Now within my own work I recommend them on a daily basis to colleagues and other members of the public alike.

At first I didn't know what to expect when my nanna was told she was being sent home and she would have carers. With no previous knowledge of this I was a bit nervous. I had no need to be. From the first meeting, we were all put at ease and I understood how much help we were going to receive from this company. Every member of staff was lovley. They treated my nanna like the queen she was with the respect she deserved. I knew that when I couldn't be there, that she was in good hands. A few members of staff in particular, always went above and beyond. For their actions, I will forever be truly grateful. Thank you to all of you. At times where you wish the situation wasn't happening, it's comforting to be surrounded by carers who are knowledgeable, professional and compassionate always. Couldn't ask for better.

Lovely caring team. Respectful of my Dad's wishes and also of the family's. Friendly, chatty and caring, helping keep the mood and atmosphere positive. Always asked what he wanted and didn't push. Thank you so much.

Up until the last two weeks of mum's life, the care she got from Woodfield carers was brilliant. The girls took the time to get to know mum and her off-the-wall sense of humour. They knew how to talk to her and learnt of her inability to actually make a decision. She would always answer the question "what do you want us to do" was "nothing", "it's up to you", when she really meant a full body wash and creaming but the girls got it and would laugh with her. Then things just changed and not for the better. The round she was on got changed and all the carers got changed. By this time she was very ill and all these strangers coming in frightened her. When she heard them come she would shake and cry. After they had gone she would beg me to stop them coming because she felt they treated her like a piece of meat and often would say she wasn't a baby. The response from Woodfield was they had too many clients so she had to put up with it. To say mum gave up living was true and I failed her.

I can’t praise this company or its staff highly enough they treated my mum with dignity, empathy, professionalism, and care till her passing. If anyone wants a company who will treat the patient and family like a family member then choose this company they are absolutely fantastic can’t praise them enough.

I didn't want anyone but me to care for my mum but I can honestly say I'm so glad to have had these carers in our life's, they were amazing to my mum right till the end. They couldn't do enough, thank you from the bottom of my heart the care you gave my mum was above and beyond. I would recommend using them, it made things easier for my family thank you so much.

We had to change care providers and still miss Woodfield ladies so much.

I cannot commend my mother-in-law's care team enough. A special mention goes out to the lady who adapted perfectly to us as a family at such a stressful and deeply sad time. Without this service, our family's last days with Mum would have been much much harder. Woodfield 24 has proved good people still exist. Please accept our heart-felt gratitude and never change.

Thank you so much for the fantastic care you gave my dad and the support given to me and my mum, I couldn’t fault any of it. Lovely, friendly, very caring carers who do a brilliant job. If I could give you 100 out of 10 I would!! Well recommended by me.

I have based my rating of management on the basis of my rating for the staff, and I am sure they apply the standards they want their staff to adhere to.

We as a family would like to thank the lovely team from Woodfield 24 who all be it for a short time took excellent care of our Mum and also gave much support to us as a family, they are all angels and gave us comfort at such a sad time.

100% care was given on every visit made. All the carers went that extra mile and beyond. Just to say a very big thank you to the team, could not have done it without you all. I would highly recommend this company and the team.

I would like to thank the wonderful ladies from Woodfield 24 Care Services for all the loving care they gave to my mum. I cannot fault them, they are all angels, it's such a shame that you only get them for a short length of time, my mum was always happy and content when the ladies visited. Thank you once again, excellent care is hard to find.

They deserve more than a carer's wage.

Fantastic staff who provided excellent care to my Mam in the last days of her life. They supported us as a family, they were compassionate and very caring. You are all amazing people, thank you so much for everything.

The office were very supportive in guiding us to further outside help and equipment too. Overall excellent experience, wouldn’t hesitate to use services if ever needed. Take care, stay safe.

We cannot thank these amazing ladies enough for bringing so many happy moments to our mother's life and we are sincerely grateful to each and every member of the team.

Thank you,

You all do an amazing job. Thank you so very much.