Woodfield 24 Care Services

Cherry Tree Court, Cherry Tree Way, Tickhill Road Site, Balby, Doncaster DN4 9QN
Review Us
9.9 56 Reviews
  • Woodfield 24 Care Services, Doncaster
Serving across the Doncaster area, Woodfield 24 Care Services specialise in the delivery of end of life care.

Requiring end of life care is something none of us want to think about for loved ones, but the team at Woodfield 24 Care Services are there to provide compassionate, respectful and quality care during these difficult times.

The team are experienced and knowledgeable as well as kind and understanding, they seek to meet the health and wellbeing needs of the person requiring care as well as to support the loved ones around them. They also work closely with local services, making sure they are able to deliver collaborative and reliable care that fully supports the needs of the person.
Show Woodfield 24 Care Services on the Map

Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability

Funding & Fees

Our services are never charged to our patients.
All referrals are made via Fast-Track and funded by CHC team.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Flourish Enterprises Community Interest Company

Person in charge

  • Lauren Booth (Service Manager)

Woodfield 24 Care Services Reviews (56)

9.9

Woodfield 24 Care Services has a Review Score of 9.9 (9.910) out of 10, based on 16 reviews in the last 2 years.
Over all time Woodfield 24 Care Services has 56 reviews.

Overall Experience
  • 55
  • 1
  • 0
  • 0
  • 0
Date Published
  • 56
  • 6
  • 8
  • 16
  • 40
Reviewer Connection to Woodfield 24 Care Services
  • 28
  • 8
  • 7
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 56, showing 41-56
Review from Roy D (Husband of Client) published on 26 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very wary about having carers coming into our house to care for my wife - it was something we had no experience of. All the carers were amazing and treated my wife, and the rest of the family, with the utmost care and respect. From the first contact, our doubts were allayed. The approach
taken by all the carers was professional, respectful and very reassuring at all times, and was done with good humour when appropriate. You didn’t just care for my wife - you cared about her as well. Thank you so very much!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from John W (Son of Client) published on 20 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was diagnosed in October of 2019, and received end of life care from Woodfield over the last few months of his life to his sad passing in late February 2020. As would be expected, Dad deteriorated over the few months that Woodfield helped both Dad and the family, but there were no surprises for
this extraordinary team; nothing phased them; nothing was too much trouble. My real regret is that the relationship the Woodfield staff developed with all the family could not be continued after Dad's passing - such is the quality of the love, care and friendship they provide.
It is remiss of me personally that this review is posted so long after the service these wonderful people provided, but other things meant a good few things were put on hold for a lot of us. For this, I can only apologise, but suffice it to say that on reading this, those involved will know who we are, and more importantly who looked after Dad, and know we still value you all. Keep doing what you do so well.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Joy W (Daughter of Client) published on 19 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank Woodfield 24 Care Services enough for the care they gave to my mum during her final months. They were friendly, thoughtful helpful and caring. They also provided great support to myself and my brother at this very difficult time. I would have no hesitation in recommending their services.
I don't know what we would have done without them. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane G (Daughter of Client) published on 24 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mum was unexpectedly diagnosed with terminal cancer in September 2020, we (Mum and I) did not really know if we needed them so early into her diagnosis. How wrong we were? The team were incredibly caring, respectful and above all considerate to my mum's needs at every step of the way. As Mum
declined very quickly, the team's care tone moved seamlessly from much-needed lightheartedness and conversation at the beginning to a quiet, considerate and efficient calm when Mum had no energy or desire to engage.


Not only did they support my mum incredibly, but myself and Dad as well. The news of Mum's diagnosis and speed of decline hit us very hard and they were so genuinely caring towards us as a heartbroken family.


I am genuinely grateful that I met such an amazing team of carers and, whilst it is hard to accept that our loved ones (or us) may need their help in the future, I am thankful that this team exists to make the unbearable slightly more bearable.


Thank you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Margaret B (Wife of Client) published on 4 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was extremely pleased with the carers who attended to my husband and our family for the two weeks in February when he was on end of life care. Their professionalism and compassion were amazing and so reassuring. A massive thank you to everyone.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michael W (Son of Client) published on 4 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodfield 24 Care Services went out of their way to provide our mother with the best professional palliative care you could ask for. From the initial assessment of our mother we knew she would receive first-class care. They provided a care folder with all details of mums condition, to her likes and
dislikes. Being 95 mum mentally all there and remembered all their names. Being at a time when Covid19 was active all the carers wore personal PPE on their visits. They were always cheerful and engaged with mum giving her the respect, dignity and attention needed on their visits, taking care of mums personal hygiene on every visit. All these details were carefully logged into mums personal care folder, which all following carers read prior to administering any care. Whilst mum was slowly fading away they never showed signs of any negativity. They, with their knowledge, also provided the family with details of what was happening to mum in her latter days which gave us support until final day.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Susan W (Sister of Client) published on 20 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are really helpful, caring and friendly. They look after my sister who has terminal lung cancer and had a serious stroke in January 2019. She, unfortunately, cannot walk and is only able to lay in bed or in a special chair.
They help make her life as comfortable as possible.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Emma B (Daughter of Client) published on 28 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodfield 24 cared for my mum after she was diagnosed with terminal cancer. The care mum received was fantastic and I don't know how we would have got through the weeks without their continued love and support. The carers treated Mum with dignity, love and dedication. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Anita P (Daughter of Client) published on 27 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff of Woodfield 24 are absolutely amazing. The care and compassion they showed to not only my mum during the last 2 weeks of her life but also to my dad, my brother and myself, was second to none. Every time they visited they were friendly and cheerful, they treated mum not as a client/patient
but as one of their own family. I cannot say enough good things about these people and I will be forever in their debt. I would most definitely recommend them to others.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Peter S (Son of Client) published on 25 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team have been visiting and caring for my mother for almost eight weeks now. We could not ask for better for her. All the girls are very professional and sincere. They always bring a smile to Mam’s and our faces, nothing is too much trouble for them.
The whole team have made this sad time for
us all more bearable. I have no hesitation in recommending the service to anyone in a similar position.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gail I (Daughter of Client) published on 25 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mum received during the final weeks of her life was second to none and we, as a family, are so grateful to all the wonderful staff that cared for her. We were greeted every day and throughout the day by lovely smiling faces that reassured us, advised us and treated mum like one of their
own family. We put our trust in these amazing ladies and they didn’t let us down, we couldn’t have fulfilled mum's final wishes without their loving care. Thank you so much you truly are angels each and everyone.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Margaret W (Daughter of Client) published on 10 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff who cared for my mum in the last month of her life.
I cannot praise them enough for their dedication and support not only for my mum but for myself and my brothers. We are thankful as staff enabled us to carry out my mum's wishes of staying in her own home, without
their support this would not have been possible. Thank you!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane C (Daughter of Client) published on 25 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Words are not enough to thank all the care team that looked after Dad in the last few weeks.
The professional, dedicated but most of all genuine caring team enabled us to allow Dad his final wish to die at home with dignity.
They not only provided personal care to Dad, but emotional care to all of
us, especially Mum.
This has made the grief a little easier to bear, and for that, we will be eternally grateful.
Mum coined them the hero's in purple.
They never let you feel you were a burden, or an inconvenience, no matter what time of day or night you called.


I really hope other care providers are looking to you for how things should be done.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Anna R (Wife of Client) published on 14 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care by all staff. Highly recommend the service. Five stars caring for every member of the staff. Really sensitive an empathetic.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Margaret B (Daughter of Client) published on 9 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I never imagined I would ever have anyone in to help care for my mum. I'm so glad I chose Woodfield. The ladies came into my mums home with great care and dignity. The personal care they helped her with was outstanding. They were so kind and so patient with her, nothing was too much trouble. They also
supported me at a time I was struggling with which I so needed and never expected. It was good to know my mum was in good hands. We started with two visits per day and when we needed to go to four it was arranged through a phone call and started the very next day. If you're looking for care for anyone I would recommend Woodfield 24 Care Services with all my heart.
Reply from Natalie Palmer, Registered Manager at Woodfield 24 Care Services

Apologies for the delayed response Margaret. Woodfield 24 would like to thank you for your positive feedback and are extremely pleased we were able to provide your mother with the care she required and deliver this in your eyes in an outstanding way. We are also very happy to hear we were flexible to your mother's needs at this time and continually strive daily to improve our service for the benefit of all who use it. So many thanks again for your feedback we greatly appreciate it.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Karen S (Daughter of Client) published on 9 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was discharged from DRI (Doncaster Royal Infirmary) on the 4th November and we were given Woodfield 24 Care Services which was an absolute godsend, every single team member who came to care for my Mother did so with such warmth and compassion as though they were tending to a member of their
own family. Never having dealt with carers before, we were not quite sure what to expect but what we received outweighed our expectations, they showed total respect to each and every one of us and nothing was too much trouble for them. We were offered and accepted two night sits which we gladly accepted. The team member who attended, made us feel as though our Mother was in the best hands possible, so again, 'Thank You' so much for all the services you have given my mother and family, we cannot thank you enough. Please convey our deepest thanks to every care worker who attended my Mother and kept us sane.
Reply from Natalie Palmer, Registered Manager at Woodfield 24 Care Services

We would like to thank you, Karen, for taking the time to express your positive experience of our service, and as a whole team we are all pleased we outweighed your expectations and your mother received the care she deserved at this time. Woodfield 24 continually work to improve our service and actively seeks any feedback from people who have experienced our care and support, many thanks again.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Woodfield 24 Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Woodfield 24 Care Services is calculated as follows: ( (84 Excellents x 5) + (4 Goods x 4) + (1 Very Poors x 1) ) ÷ 89 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Woodfield 24 Care Services is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (4)

Lauren

Lauren Booth

Job Title: Service Manager Joined: 2020

The new service manager 2024.

Terri

Terri Garth

Job Title: Patient Liaison Officer Joined: 2020

Support network for patients and families.

Alex

Alex Bird

Job Title: Care Co-ordinator Joined: 2022

Leadership and management of staffing team rotation and patient flow.

Sue

Sue Smith

Job Title: Office Coordinator Joined: 2021

Administration Lead and Receptionist.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Woodfield 24 Care Services to verify any information. View our terms and conditions. Woodfield 24 Care Services has an Enhanced Service - more info.