We have been very impressed with the care provided by her live-in carer.Penny D(Daughter of Client/Service User)

Very happy with Lead Care. As the name, they are very caring and helpful.A C(Client / Service User)

I have been treated well with great care and my dignity is always respected.P S(Client / Service User)

We have been very impressed with the care provided by her live-in carer.Penny D(Daughter of Client/Service User)

Very happy with Lead Care. As the name, they are very caring and helpful.A C(Client / Service User)

I have been treated well with great care and my dignity is always respected.P S(Client / Service User)

At Lead Care, they know that home is where the heart is...
They know that many people would prefer to receive care at home, rather than facing the uncertainty and upheaval of going into a care home. That’s why they will work with you to uphold the ethos that nothing compares to being in your own home, surrounded by the people and things you love.
The types of homecare that they...
Care Provided by Lead Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £29
- Weekly Live-in Care Fees: from £1,200
Contact Lead Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- MK Worldwide Ltd
- Private Owned
Person in charge
- Ashling Turner (Manager)
Lead Care Reviews (45)
Lead Care has a Review Score of 8.5 (8.5) out of 10, based on 2 reviews in the last 2 years.
Over all time Lead Care has 45 reviews.
It was a daunting process because you're effectively letting strangers into your home to care for your vulnerable loved one.
However the process was, smooth, easy and dealt with professionalism at all levels.
The management team personally overseeing who they can match people to you based on care needs, ensuring we had all the information we needed and even offering to have replacement people come in should the initial person didnt work for any reason.
The level of care from the lady who provided mum care in her final weeks of life was amazing, and she always gave 100% effort no matter the task.
I would highly recommend that if anyone uses this service to write down all personalised care needs as they can match you with the right carer in a hassle free way.
I was blown away by this service and eternally grateful for the care and support they provided my mum when she needed it.
Thank you Lead Care!
Thank you ,Kevin ! We are so grateful for your kind words and appreciate sharing your experience .
The live-in care extended to my mother goes beyond help with daily living, into friendships and companionship that ease and enrich her life as she, once very active, tries to cope and come to terms with the infirmities of old age. The understanding and patience of her carers not only help to make her life comfortable but are invaluable in easing the loss of her much-loved husband. The attention to care and well-being has put my sister and I at ease for we both live elsewhere, unable to make frequent visits. Perhaps it was my mother herself who best expressed the quality of her care when she said, 'I'm happy here'.
The staff are very good with my daughter's personal care. She needs staff who will talk to her and make her engage which most do. They are very good when my daughter is unwell, which she has been over the last few months, which has made her depression worse. My daughter would like to know each week who is coming and she would like a say in who's her main carer.
All I can say is how wonderful the carers we have had over this period are
They are caring - polite- friendly- everything!
The office staff is so professional and excellent a marvelous and friendly company.
The previous carer we had was a lovely girl from Romania.
The current carer we have is a lovely girl from India so pleasant I hardly know she’s here! Gets on with caring and makes my partner so happy.
We are so lucky to have had such caring carers and both are a credit to Lead Care.
The last few weeks have been very good as I am now having the same carer each visit three times daily, so have been very pleased with the care I receive. I'm always informed of the time of next visit and if having days off, who will be my carer for their time. Overall, very happy with my care.
Thank you Carol. We do our best to provide continuity of care. We truly appreciate your kind words.
The carers are kind and gentle. They are supportive and ready to help. I get along very well with them. A big thank you to the carers and Lead Care.
Thank you for your kind words and for taking the time to share your experience with us. I've passed your kind words on to the team. If you ever need anything extra, please don't hesitate to contact our office - the manager and office staff will be happy to assist.
The carers are all very friendly, kind and caring to mum. She has regular carers 3 times a day and they arrive at regular times. They are always cheerful and even find the time to have a little chat with her which she loves.
If I need to call the manager to make any changes or discuss anything, she always deals with anything promptly and is always very friendly and extremely helpful. I would definitely recommend Lead Care to anyone.
Always treat my dad with the utmost care to make sure he is safe, which helps him to stay in his own home.
Lead Care is a really good care company, from management to carer they are all very helpful. There has never been a missed visit. As I live 2 hours away it is real peace of mind for me, the app is really good too. I do not have a negative thing to say about Lead Care.
The care for my mother has always been excellent, but support to both myself and my mother over the last six months has been outstanding since she had a fall resulting in a broken hip. This fall has weakened her considerably, she has poor mobility and requires 24-hour care. The carers are very professional, polite and caring towards my mother and she looks forward to seeing them every day.
Nothing is too much trouble for them even if you change things!
Thank you Lead Care!
Well-managed care provider, always available if needed. Clients are treated respectfully while providing care and support. The staff arrive as expected taking time to engage with the client and taking a real interest in the client through discussion. Would recommend Lead Care.
Kind, very helpful and very grateful.
Lead Care provides a reliable and caring service four times a day. Nothing is too much trouble, and communication between Lead Care and the client and my family is very good. I would not be able to remain in my home without the carers.
I have been cared for by Lead Care for over two years and can only speak very well of them. They come four times a day and are always cheerful which makes you feel good. They are always kind in all they do. I couldn't wish for a better care team.
Thank you for your review. We are delighted to hear we're doing well!
Thanks for all your continued service.
Very happy with Lead Care. As the name, they are very caring and helpful.
We have been very impressed with the care provided by her live-in carer. This has enabled Mum to spend the last few months in her own home surrounded by her home comforts. Since breaking her hip in January, the care she has received has been wonderful.
I have been treated well with great care and my dignity is always respected. My care has been delivered and my wishes are always paramount. I could not expect any better care if it was my own family.
Extremely polite, caring and friendly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 March 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Lead Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Lead Care.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Lead Care
How many Carers does Lead Care employ?
Lead Care employs 59 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lead Care to verify any information. View our terms and conditions. Lead Care has an Enhanced Service - more info.