
We have been very impressed with the care provided by her live-in carer.Penny D(Daughter of Client/Service User)

Very happy with Lead Care. As the name, they are very caring and helpful.A C(Client / Service User)

I have been treated well with great care and my dignity is always respected.P S(Client / Service User)

We have been very impressed with the care provided by her live-in carer.Penny D(Daughter of Client/Service User)

Very happy with Lead Care. As the name, they are very caring and helpful.A C(Client / Service User)

I have been treated well with great care and my dignity is always respected.P S(Client / Service User)

At Lead Care, they know that home is where the heart is...
They know that many people would prefer to receive care at home, rather than facing the uncertainty and upheaval of going into a care home. That’s why they will work with you to uphold the ethos that nothing compares to being in your own home, surrounded by the people and things you love.
The types of homecare that they...
At Lead Care, they know that home is where the heart is...
They know that many people would prefer to receive care at home, rather than facing the uncertainty and upheaval of going into a care home. That’s why they will work with you to uphold the ethos that nothing compares to being in your own home, surrounded by the people and things you love.
The types of homecare that they provide include:
- Supporting those with dementia
- Supporting those who have physical health needs or mobility needs
- Providing home visits for companionship
- Respite care to relieve family members or other full-time Carers
- Live-in care services
- Palliative / end-of-life care
The main drive is to support you in staying at home for as long as possible and maintaining your independence and dignity.
To make this happen, they work on creating a robust and positive culture. All staff must fundamentally believe in the provision of great care, alongside being respectful and transparent. The interview process is comprehensive and thorough, as they only want the best staff.
They will also match Carers to a specific client i.e. you can choose who you want to deliver your care. They want all clients to feel safe and comfortable with the staff who will deliver their care. That’s all part of great service delivery.
They also realise that your needs might change over time. With this in mind, they will adapt your care plans and risk assessments so that they accurately reflect your current status, both physically and mentally.
The person-centred and holistic approach means that care provided is client specific and tailored to the individual presentation of each client, so that their Quality of Life improves.
Care Provided by Lead Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
The price(s) shown are provided by the agency. Contact Lead Care for full pricing details and T&Cs.
Contact Lead Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- MK Worldwide Ltd
- Private Owned
Person in charge
- Ashling Turner (Manager)
Lead Care Reviews (53)
Lead Care has a Review Score of 9.6 (9.621) out of 10, based on 11 reviews in the last 2 years.
Over all time Lead Care has 53 reviews.
Lead Care staff are extremely helpful, polite and understanding.
Lead Care staff are extremely helpful, polite and understanding.
Ive always found everything to my satifaction.
Ive always found everything to my satifaction.
Very good care only had one experience were carer didn't want to wash my hair because they had a sore back otherwise all good.
Very good care only had one experience were carer didn't want to wash my hair because they had a sore back otherwise all good.
My late husband had carers to look after him for over four years from the same company. They were very caring, helpful and looked after him very well. They listened to him carefully and gave appropriate response. They were like our close family. A million thanks to the carers, manager and the admin...
My late husband had carers to look after him for over four years from the same company. They were very caring, helpful and looked after him very well. They listened to him carefully and gave appropriate response. They were like our close family. A million thanks to the carers, manager and the admin staff.
Thank you for your kind words ! It means a lot to our team.
Management are very approachable and helpful and get things done very quickly .
Management are very approachable and helpful and get things done very quickly .
They listened and endured all his needs were met. The carers are punctual and have got to know him well , he enjoys there visits .
The head office staff and Ashling are always friendly and if there are any...
They listened and endured all his needs were met. The carers are punctual and have got to know him well , he enjoys there visits .
The head office staff and Ashling are always friendly and if there are any problems they will do there utmost to rectify
Mum has carers 3 times a day to prepare her meals. They all appear to be very nice ladies, mostly from India who are friendly and respectful. Cultural differences have occasionally caused some interesting misinterpretations of mum's requests but fortunately mum still has all her marbles and a sense...
Mum has built good relationships with the carers who she sees on a more regular basis. She prefers to have a few regulars rather than too many different ones.
Lead Care, from office to the carers in the home provides an outstanding service. Would highly recommend.
Lead Care, from office to the carers in the home provides an outstanding service. Would highly recommend.
My sister is also very happy with the service provided.
My sister is also very happy with the service provided.
Dear Sabhia,
Thank you for taking time to share your positive experience with Lead Care.
It was a daunting process because you're effectively letting strangers into your home to care for your vulnerable loved one.
However the process was, smooth, easy and dealt with professionalism at all...
It was a daunting process because you're effectively letting strangers into your home to care for your vulnerable loved one.
However the process was, smooth, easy and dealt with professionalism at all levels.
The management team personally overseeing who they can match people to you based on care needs, ensuring we had all the information we needed and even offering to have replacement people come in should the initial person didnt work for any reason.
The level of care from the lady who provided mum care in her final weeks of life was amazing, and she always gave 100% effort no matter the task.
I would highly recommend that if anyone uses this service to write down all personalised care needs as they can match you with the right carer in a hassle free way.
I was blown away by this service and eternally grateful for the care and support they provided my mum when she needed it.
Thank you Lead Care!
Thank you ,Kevin ! We are so grateful for your kind words and appreciate sharing your experience .
The live-in care extended to my mother goes beyond help with daily living, into friendships and companionship that ease and enrich her life as she, once very active, tries to cope and come to terms with the infirmities of old age. The understanding and patience of her carers not only help to make...
The live-in care extended to my mother goes beyond help with daily living, into friendships and companionship that ease and enrich her life as she, once very active, tries to cope and come to terms with the infirmities of old age. The understanding and patience of her carers not only help to make her life comfortable but are invaluable in easing the loss of her much-loved husband. The attention to care and well-being has put my sister and I at ease for we both live elsewhere, unable to make frequent visits. Perhaps it was my mother herself who best expressed the quality of her care when she said, 'I'm happy here'.
The staff are very good with my daughter's personal care. She needs staff who will talk to her and make her engage which most do. They are very good when my daughter is unwell, which she has been over the last few months, which has made her depression worse. My daughter would like to know each week...
The staff are very good with my daughter's personal care. She needs staff who will talk to her and make her engage which most do. They are very good when my daughter is unwell, which she has been over the last few months, which has made her depression worse. My daughter would like to know each week who is coming and she would like a say in who's her main carer.
All I can say is how wonderful the carers we have had over this period are
They are caring - polite- friendly- everything!
The office staff is so professional and excellent a marvelous and friendly company.
The previous carer we had was a...
All I can say is how wonderful the carers we have had over this period are
They are caring - polite- friendly- everything!
The office staff is so professional and excellent a marvelous and friendly company.
The previous carer we had was a lovely girl from Romania.
The current carer we have is a lovely girl from India so pleasant I hardly know she’s here! Gets on with caring and makes my partner so happy.
We are so lucky to have had such caring carers and both are a credit to Lead Care.
The last few weeks have been very good as I am now having the same carer each visit three times daily, so have been very pleased with the care I receive. I'm always informed of the time of next visit and if having days off, who will be my carer for their time. Overall, very happy with my care.
The last few weeks have been very good as I am now having the same carer each visit three times daily, so have been very pleased with the care I receive. I'm always informed of the time of next visit and if having days off, who will be my carer for their time. Overall, very happy with my care.
Thank you Carol. We do our best to provide continuity of care. We truly appreciate your kind words.
The carers are kind and gentle. They are supportive and ready to help. I get along very well with them. A big thank you to the carers and Lead Care.
The carers are kind and gentle. They are supportive and ready to help. I get along very well with them. A big thank you to the carers and Lead Care.
Thank you for your kind words and for taking the time to share your experience with us. I've passed your kind words on to the team. If you ever need anything extra, please don't hesitate to contact our office - the manager and office staff will be happy to assist.
The carers are all very friendly, kind and caring to mum. She has regular carers 3 times a day and they arrive at regular times. They are always cheerful and even find the time to...
The carers are all very friendly, kind and caring to mum. She has regular carers 3 times a day and they arrive at regular times. They are always cheerful and even find the time to have a little chat with her which she loves.
If I need to call the manager to make any changes or discuss anything, she always deals with anything promptly and is always very friendly and extremely helpful. I would definitely recommend Lead Care to anyone.
Always treat my dad with the utmost care to make sure he is safe, which helps him to stay in his own home.
Always treat my dad with the utmost care to make sure he is safe, which helps him to stay in his own home.
The care for my mother has always been excellent, but support to both myself and my mother over the last six months has been outstanding since she had a fall resulting in a broken hip. This fall has weakened her considerably, she has poor mobility and requires 24-hour care. The carers are very...
The care for my mother has always been excellent, but support to both myself and my mother over the last six months has been outstanding since she had a fall resulting in a broken hip. This fall has weakened her considerably, she has poor mobility and requires 24-hour care. The carers are very professional, polite and caring towards my mother and she looks forward to seeing them every day.
Nothing is too much trouble for them even if you change things!
Thank you Lead Care!
Nothing is too much trouble for them even if you change things!
Thank you Lead Care!
Well-managed care provider, always available if needed. Clients are treated respectfully while providing care and support. The staff arrive as expected taking time to engage with the client and taking a real interest in the client through discussion. Would recommend Lead Care.
Well-managed care provider, always available if needed. Clients are treated respectfully while providing care and support. The staff arrive as expected taking time to engage with the client and taking a real interest in the client through discussion. Would recommend Lead Care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 March 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Lead Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Lead Care.
Accreditations
There are no accreditations posted yet for Lead Care.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Lead Care
How many Carers does Lead Care employ?
Lead Care employs 59 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lead Care to verify any information. View our terms and conditions. Lead Care has an Enhanced Service -what an Enhanced Service includes.