Care Provided by Lead Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Lead Care to get a personalised quote
The price(s) shown are provided by the agency. Contact Lead Care for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- MK Worldwide Ltd
- Private Owned
Person in charge
- Ashling Turner (Manager)
Are you the Owner/Manager of Lead Care?View your Advertising Options
Lead Care Reviews (53)
9.6
Lead Care has a Review Score of 9.6 (9.621) out of 10, based on 11 reviews in the last 2 years.
Over all time Lead Care has 53 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Lead Care
Loading...
Review from Shirley M (Client / Service User) published on 13 September 2022 Submitted via Postal Review Card•
Overall Experience
Had very good care given in the past few months.
Kind, very helpful and very grateful.
Had very good care given in the past few months.
Kind, very helpful and very grateful.
Review from W M (Client / Service User) published on 13 September 2022 Submitted via Postal Review Card•
Overall Experience
Lead Care provides a reliable and caring service four times a day. Nothing is too much trouble, and communication between Lead Care and the client and my family is very good. I would not be able to remain in my home without the carers.
Lead Care provides a reliable and caring service four times a day. Nothing is too much trouble, and communication between Lead Care and the client and my family is very good. I would not be able to remain in my home without the carers.
Review from J W (Client / Service User) published on 7 September 2022 Submitted via Postal Review Card•
Overall Experience
I have been cared for by Lead Care for over two years and can only speak very well of them. They come four times a day and are always cheerful which makes you feel good. They are always kind in all they do. I couldn't wish for a better care team.
I have been cared for by Lead Care for over two years and can only speak very well of them. They come four times a day and are always cheerful which makes you feel good. They are always kind in all they do. I couldn't wish for a better care team.
↩Reply from Marina Katsarova, Director at Lead Care
Thank you for your review. We are delighted to hear we're doing well!
Review from R K (Friend of Client) published on 27 September 2021 Submitted via Postal Review Card•
Overall Experience
All in order!
Thanks for all your continued service.
All in order!
Thanks for all your continued service.
Review from A C (Client / Service User) published on 16 March 2021 Submitted via Postal Review Card•
Overall Experience
Very happy with Lead Care. As the name, they are very caring and helpful.
Very happy with Lead Care. As the name, they are very caring and helpful.
Review from Penny D (Daughter of Client) published on 9 March 2021 Submitted via Postal Review Card•
Overall Experience
We have been very impressed with the care provided by her live-in carer. This has enabled Mum to spend the last few months in her own home surrounded by her home comforts. Since breaking her hip in January, the care she has received has been wonderful.
We have been very impressed with the care provided by her live-in carer. This has enabled Mum to spend the last few months in her own home surrounded by her home comforts. Since breaking her hip in January, the care she has received has been wonderful.
Review from P S (Client / Service User) published on 8 March 2021 Submitted via Postal Review Card•
Overall Experience
I have been treated well with great care and my dignity is always respected. My care has been delivered and my wishes are always paramount. I could not expect any better care if it was my own family.
I have been treated well with great care and my dignity is always respected. My care has been delivered and my wishes are always paramount. I could not expect any better care if it was my own family.
Review from Janet E (Client / Service User) published on 8 March 2021 Submitted via Postal Review Card•
Overall Experience
Extremely polite, caring and friendly.
Extremely polite, caring and friendly.
Review from J S (Wife of Client) published on 1 March 2021 Submitted via Postal Review Card•
Overall Experience
Reliable, kind carers. Careful use of PPE. My husband is hard of hearing and does find the language difficult so I do have to interpret what I understand to him. We couldn't cope without them coming.
Reliable, kind carers. Careful use of PPE. My husband is hard of hearing and does find the language difficult so I do have to interpret what I understand to him. We couldn't cope without them coming.
Review from Maureen S (Client / Service User) published on 15 February 2021 Submitted via Postal Review Card•
Overall Experience
Despite the rain, snow and icy conditions the carers turned up daily still cheery and smiling. I find the carers very personable, easy to talk to and clean. They are willing to listen and it is easy to explain how I like things done. When I need an earlier time due to an appointment, the carers...
Despite the rain, snow and icy conditions the carers turned up daily still cheery and smiling. I find the carers very personable, easy to talk to and clean. They are willing to listen and it is easy to explain how I like things done. When I need an earlier time due to an appointment, the carers have always turned up in time to get me ready. I do find that some of the men are reluctant to brush and tie my hair, whereas the ladies just do it. I clip my own hair back on these occasions. Overall, I am very happy with the level of care and personal service I receive. Thank you all.
Review from Carole N (Wife of Client) published on 19 January 2021 Submitted via Postal Review Card•
Overall Experience
All your staff are friendly on the whole but one or two I tolerate as they are looking after my husband, which is my main concern.
All your staff are friendly on the whole but one or two I tolerate as they are looking after my husband, which is my main concern.
Review from Joan M (Wife of Client) published on 19 January 2021 Submitted via Postal Review Card•
Overall Experience
My husband and I have been very happy with the care he has received during the last 8 months.
My husband and I have been very happy with the care he has received during the last 8 months.
Review from Peter H (Client / Service User) published on 19 January 2021 Submitted via Postal Review Card•
Overall Experience
Unfortunately being in a wheelchair because of Parkinson's, having played soccer till 45, cricket till 60, then taking up golf, I found the situation I am in difficult to accept. Then life changed because I have met carers who I refuse to call carers - they are now very dear friends who make my...
Unfortunately being in a wheelchair because of Parkinson's, having played soccer till 45, cricket till 60, then taking up golf, I found the situation I am in difficult to accept. Then life changed because I have met carers who I refuse to call carers - they are now very dear friends who make my life wonderful, thanks to Lead Care.
Review from Mandy M (Daughter of Client) published on 19 January 2021 Submitted via Postal Review Card•
Overall Experience
Lead Care have provided excellent service to my mum. This has also provided my dad with some much-needed respite, knowing that my mum is in 'capable hands' each day.
The carers are excellent and have built a trusting relationship. They are interested in the people they care for and are genuinely...
Lead Care have provided excellent service to my mum. This has also provided my dad with some much-needed respite, knowing that my mum is in 'capable hands' each day.
The carers are excellent and have built a trusting relationship. They are interested in the people they care for and are genuinely concerned about my mum and dad's wellbeing.
The carers are excellent and have built a trusting relationship. They are interested in the people they care for and are genuinely concerned about my mum and dad's wellbeing.
I would highly recommend them.
Review from J B (Wife of Client) published on 22 September 2020 Submitted via Postal Review Card•
Overall Experience
Our carer is excellent, she is conscientious and very helpful.
Our carer is excellent, she is conscientious and very helpful.
Review from Richard J (Client / Service User) published on 24 June 2020 Submitted via Postal Review Card•
Overall Experience
The carers are friendly and very helpful.
The carers are friendly and very helpful.
Review from B H (Client / Service User) published on 21 June 2020 Submitted via Postal Review Card•
Overall Experience
We have been completely happy with Lead Care. They have given us confidence to move forward in a positive way. Everything is dealt with efficiently and they are easy to contact if necessary, which is very important. The Lead Care manager is first class, always willing to discuss any issues.
We have been completely happy with Lead Care. They have given us confidence to move forward in a positive way. Everything is dealt with efficiently and they are easy to contact if necessary, which is very important. The Lead Care manager is first class, always willing to discuss any issues.
Review from A L (Daughter of Client) published on 17 February 2020 Submitted via Postal Review Card•
Overall Experience
My mother needed assistance with her personal care and we found the two carers allocated from Lead Care were sensitive to her needs and requests, able to preserve her dignity and warm and caring so that she felt at ease.
I would like to thank you for the kindness and sensitive care given to my mum...
My mother needed assistance with her personal care and we found the two carers allocated from Lead Care were sensitive to her needs and requests, able to preserve her dignity and warm and caring so that she felt at ease.
I would like to thank you for the kindness and sensitive care given to my mum at a very difficult time.
Review from M N (Client / Service User) published on 24 January 2020 Submitted via Postal Review Card•
Overall Experience
My carers at this moment are very at the very least excellent. I have nothing but my admiration for their dedication to their work.
My carers at this moment are very at the very least excellent. I have nothing but my admiration for their dedication to their work.
Review from P K (Daughter of Client) published on 14 January 2020 Submitted via Postal Review Card•
Overall Experience
Invaluable service. Staff were on time, considerate and compassionate.
Invaluable service. Staff were on time, considerate and compassionate.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 March 2018Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Lead Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Lead Care.
Accreditations
There are no accreditations posted yet for Lead Care.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lead Care to verify any information. View our terms and conditions. Lead Care has a Basic Service -what a Basic Service includes.