Care Provided by Cera - Plymouth
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
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The price(s) shown are provided by the agency. Contact Cera - Plymouth for full pricing details and T&Cs.
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Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Group / Owner
- Cera
- Private Owned
Person in charge
- Sheran Gassama (Registered Manager)
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Cera - Plymouth Reviews (1)
7.7
Cera - Plymouth has a Review Score of 7.7 (7.667) out of 10, based on 1 reviews in the last 2 years.
Over all time Cera - Plymouth has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Cera - Plymouth
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Review from Susan P (Client / Service User) published on 28 July 2025 Submitted via Website•
Overall Experience
I am a client of Cera Care Plymouth. I would have no hesitation to recommend the girls who come around as my carers. They are diligent, professional, very friendly and caring people. There is literally nothing they won't do to help, they have save my leg. I had sepsis I was on the verge of losing...
I am a client of Cera Care Plymouth. I would have no hesitation to recommend the girls who come around as my carers. They are diligent, professional, very friendly and caring people. There is literally nothing they won't do to help, they have save my leg. I had sepsis I was on the verge of losing it and the care from these people twice a day has kept my leg. They work long and hard hours, for not very good pay as we all know. In my opinion I would pay them £20 hourly. They do need better communication and leadership which I understand is coming along now. For a while things were not run as good as they could have been, we all got letters apologizing which I thought was really good keeping us up to date what is happening because we didn't know.
I have my favourite carers from the Plymouth office they know who they are, I'm not allowed to mention them by name. They come on a regular basis if it wasn't for their care I'm not sure where I would be.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 May 2026Overall
Requires improvement
Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about Cera - Plymouth
How many Carers does Cera - Plymouth employ?
Cera - Plymouth employs 400 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cera - Plymouth to verify any information. View our terms and conditions. Cera - Plymouth has a Basic Service -what a Basic Service includes.