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Home Instead (Wigan)

2nd Floor Offices, CT3 Building, Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA
Home Instead (Wigan) Logo
Home Instead (Wigan) logo
I found them very helpful when caring for my late husband's needs showing compassionM W(Client / Service User)
Home Instead (Wigan), Wigan
Home Instead have been providing support to Mum for over a year now and we are really happyK L(Daughter of Client/Service User)
Home Instead (Wigan), Wigan
High-quality care, professionally delivered, from all involvedS A(Daughter of Client/Service User)
Home Instead (Wigan), Wigan

Home Instead (Wigan) provides the care and support people may need as they age and start to find daily tasks more difficult. There is no place like home, and Home Instead Wigan believes that remaining at home is the best solution at old age.

Their wide and flexible range of services are tailored to your needs and to suit your lifestyle, allowing you to remain close to family, friends and your...  

Care Provided by Home Instead (Wigan)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

Please call to discuss your care requirements.

Contact Home Instead (Wigan) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Clare Marks (Care Manager)

Home Instead (Wigan) Reviews (24)

8.0

Home Instead (Wigan) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Home Instead (Wigan) has 24 reviews.

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Showing 24 reviews matching selected criteria
Review from Margaret E (Daughter of Client) published on 6 October 2021 Submitted via Postal Card
Overall Experience

Having had previous experience of using care providers who were terrible, Home Instead have restored my faith. They took time to meet my dad and me to get to know us and have hit the ground running. They are caring, attentive, understanding and quickly earned our trust. I expected teething problems yet they have been minimal and soon sorted.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from B M (Granddaughter of Client) published on 22 April 2021 Submitted via Postal Card
Overall Experience

Home Instead have been absolutely brilliant. They have gone above and beyond to help my grandmother when needed. We can easily make alternative arrangements at ease. She feels really comfortable with all the carers and really appreciates their help.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J W (Client / Service User) published on 22 April 2021 Submitted via Postal Card
Overall Experience

I find the staff kind and very helpful.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M S (Daughter of Client) published on 15 April 2021 Submitted via Postal Card
Overall Experience

We have been pleased with the service all year, extremely reliable and consistent. They go the extra mile to ensure we are happy with everything, excellent communicationon.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 December 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Wednesday 12 Mar 2025Local home care company, Home Instead Wigan, warmed hearts at Christmas with its annual ‘Be a Santa’ gift giving scheme, aimed at putting smiles on older people’s faces during the...

Awards / Recognitions (9)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 31 May 2024
  • Recipient: Home InsteadDate: Wednesday 31 May 2023

Meet the Team (6)

Nick Hodgson Job Title: Head Of Operations Joined: 2020
Nick Hodgson

I had the pleasure of joining Home Instead Northwich & Knutsford in January 2021. I made the decision to join Home Instead after seeing first-hand through a close family member the difference they make in supporting people to remain safe and well in their own home.

Clare Marks Job Title: Deputy Operations Manager Joined: 2024
Clare Marks

After 20 years of working in care, with varying roles, I am delighted to have joined the Home Instead team to support the local community remain independent at home.

Natalie Carter Job Title: Client Coordinator Joined: 2021
Natalie Carter

Joined Home Instead in 2016 as a Care Professional & moved into her current role where she manages visits, schedules weekly rotas and deals with client and Care Pro queries.

Care to Natalie means treating her clients the way she would want her family members to be treated.

Linda Nye Job Title: Training Manager Joined: 2016
Linda Nye

Joined in November 2016. Leads on recruitment and retention of Care Professionals, supporting them throughout their career, helping them to develop and progress with Home Instead.

Linda always strives for high quality, dynamic and engaging training for the Wigan team.

Susan Consterdine Job Title: Care Co-ordinator Joined: 2020
Susan Consterdine

I have worked in the care sector for 20 years in various roles and always enjoyed supporting others. Through my role at Home Instead, I am able to provide support to clients enabling them to live an independent fulfilled life, remaining in their own home

Catherine Broadbent Job Title: Community Engagement & Social Media Officer Joined: 2025
Catherine Broadbent

I’m Catherine, Community Engagement & Social Media Officer at Northwich & Knutsford. With a background in media, content creation & illustration, I craft engaging campaigns, foster partnerships & champion compassionate care to connect clients, Care Pros & the community.

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