Aims Homecare Ltd

Thank you for making my mother so comfortable and engaging with her to keep her mind active when we relive stories with her.

During the last month we have had new carers due to the changing needs of my mother. We were very sad to lose our carer but are equally pleased with the new carers. Mother seems very settled and pleased with them which is important at this stage in her life. During this transition, we were pleased to see the manager visit Mum and ourselves to see that everything was satisfactory and we were happy. These carers ensure my mother has dignity at all times and is extremely attentive to her needs.

The team that cares for me are timely, caring, and supportive. I am very grateful to them and could not be without them. I hold them in the highest regard.

Overall, the care is very good, occasionally there can be time issues - when travelling from one client to another.

Excellent care. My wife is totally dependent. Carers are very gentle when washing her. Any movement causes discomfort, but they take great care to minimize this. Usually, we have the same carers, which provides some continuity for my wife. They always explain and ask her before performing any procedure.

We have used Aims Homecare Ltd for 3 years. My mother-in-law requires care 4 times a day. We have 2 regular carers giving continuity of care. Both carers contact us immediately if any issues, they are both proactive. With regular carers, we have developed a good relationship with them both. They both treat our mother-in-law with dignity and respect. She despite mental health issues looks forward to seeing them both. They spend time sharing life stories, making her feel involved.

Knowing Mum is being well looked after gives me great peace of mind.

I am very lucky to have the carer I have been given. Thank you.

I think I have been very very fortunate to have had the carer I have had, I did not have her on a Friday and the carer who takes coffee has got used to my ways but as you send different nurses, it makes it difficult for me to write this, but I would like you to know that the carer I have regularly has been just such a wonderful help and I look forwards to her AM and PM visits. My sister does all my visits and booking of doctor appointments, all my shopping as well. Thank you.

I'm very pleased with the treatment of the young lady that has been looking after me. Thank you.

Aims Homecare have been caring for both my parents four times daily. The quality of the care is excellent. The carers come in with a smile and are professional and respectful. Mum and Dad are always pleased to see them!

Overall good, main carer excellent. Substitute average.

If I need something altered she always does this for me. If I try to help get my breakfast she tells me to go and sit down. She generally gives me my hearing aids so I do not need to shout at her! I get a choice of meals and I take my pills. I am quite pleased with her.

Extremely good care and support from all staff.

Excellent and swift responses from head office who are always available to answer queries. Excellent carer available immediately. The carer is always prompt, efficient and kind. They have taken all the stress out of this.

I have been delighted with the level of care Aims have provided and I feel that they have my father's best interests at heart. In short, it's clear that they really care.

Excellent care and very professional. Any concerns are quickly dealt with. Staff very approachable and responsive. My father has had wonderful care this past year. I couldn't thank the staff enough for their kind and considerate manner making my father feel very well looked after.

Excellent, reliable service. Always arrive around the same time. Staff are nice, agreeable, and understand.

Staff are friendly and caring and by having the same carer help the patient and family with good communication and care given. They are also on time which helps in the daily routine as members of family go to work.

The whole team at Aims Homecare are professional, supportive and very positive in their approach to the care they provide. They are very proactive in dealing with concerns or issues. They have very good communication skills. The care they provided at the end of mum's life was provided in the most kind and supportive way. To have a live-in carer, supported by other support staff could be very intrusive in the family home. Our concerns were non founded, the live-in carer was very considerate of my mum and dad's space. They became an extended member of the family. I cannot fault Aims Homecare! I cannot thank them enough for the care they provided.