Exemplar Homecare
Exemplar Homecare
Exemplar Homecare

Exemplar Homecare is a care agency with staff dedicated to providing the best possible care for older people living at home in Mansfield, Nottinghamshire.

Individualised care packages are tailored to meet the needs of the individual, enabling them to live independently at home.

Staff are carefully selected and trained to a high professional standard, providing general care services, as well as more specialsied areas of care such as dementia and palliative care.

The promotion of the rights of the individual and treating clients with dignity is a central principle for everything staff do.

Owner : Exemplar Homecare

Person in charge: Craig Manning (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 4

Services Offered: Adult Care (18+)

Care Offered: Dementia • Domestic Services / Home Help • Elderly Care • Mental Health Condition • Personal Hygiene Care • Physical Disability • Sensory Impairment

Latest Care Quality Commission* Report on Exemplar Homecare: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Reviews

8.9 Exemplar Homecare has a Review Score of 8.9 (8.944)

The Review Score of 8.9 (maximum of 10) for Exemplar Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Exemplar Homecare in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.944 for Exemplar Homecare is calculated as follows: ( (17 Excellents x 5) + (1 Goods x 4) ) ÷ 18 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 4 Points relating to the number of positive Reviews for Exemplar Homecare is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Exemplar Homecare?

  • Extremely LIKELY
    2
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Exemplar Homecare

  • Client / Service User
    1
  • Niece of Client/Service User
    1
  • Wife of Client/Service User
    1

I am very pleased with the care my uncle has received very kind and thoughtful care, giving him the time he needed to manage being at home.
Delighted with the way the carer interacted with him, very reliable with timekeeping.
The carer has done exactly what we had agreed and also has given time to chat to him.
Thank the very much

How likely would you be to recommend Exemplar Homecare? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

The service I have received from my carer has been excellent. She sees to all my requests making tea and breakfast, collecting my newspapers on her way daily.

How likely would you be to recommend Exemplar Homecare? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

At the start of the care, the person in charge came to introduce himself along with the carer that I would be getting on a regular basis. The times which I chose to have morning care have been kept to and the carer has always been on time which is very important to my husband's day and it also makes this so much easier without any stress.

How likely would you be to recommend Exemplar Homecare? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Submit a Review for Exemplar Homecare

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    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

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Extremely UNLIKELY

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Extremely LIKELY

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