Wetherby Home Care Ltd
60a York Road, Acomb, York, North Yorkshire YO24 4NW
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Care Provided by Wetherby Home Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
Good to Know
Owner
- Wetherby Home Care Ltd
- Private Owned
Person in charge
- Julie Brady (Registered Manager)
Wetherby Home Care Ltd Reviews (6)
Over all time Wetherby Home Care Ltd has 6 reviews.
The staff at Wetherby Home Care have been invaluable. After a stay in the hospital, I increased my calls for a few weeks and they were so accommodating and sent the same carer so I didn't get stressed with someone new. Their service is unfaltering.
Thank you for your review, we are delighted that you are happy with our services. We try our best to provide continuity as we understand the benefits this has to our clients.
Seeing first-hand that Mum is happy and safe in her own home is very reassuring to her family.
Thank you so much for such lovely feedback! We are delighted that you are happy with our services and it means a lot to hear when families are reassured their loved ones are safe and happy within our care.
Overall, I am pleased with the care given to my mother. It gives me peace of mind knowing that she is safe and that she receives her medication. The staff are very kind and patient. There have been a couple of minor issues which have been quickly resolved as soon as I made the office staff aware. Communication is excellent. They have tried hard to provide continuity of care which I feel is very important.
Thank you for your feedback! We try our utmost to provide continuity as we feel this benefits our clients and reassures families. We are pleased that you are happy with the service we are providing. We will pass your kind comments to the team!
They try to keep the same carers to visit in order to build up a relationship with the client. All carers are friendly and have become friends with the family. They provide not only care but companionship by getting to know their client.
Thank you very much for your review, we are delighted that you are happy with the service we are providing. It is a pleasure caring for your mum.
Care provided for morning and evenings is generally very good, any unscheduled needs are provided with no complaint (bearing in mind the limited time allowed per visit). The only problem is the somewhat erratic visiting times which is no doubt due to daily incidents with various patients, aged people like to have a set routine! Overall very pleased.
Thank you for your positive review. We expect that as the disruptive effect of Covid passes normal service will be resumed.
Always polite and considerate and a friendly team. All tasks are accomplished with knowledge and expertise. Bright and cheerful and a pleasure to be on the premises. I would recommend them to people of fragile nature, they are all like family!
Thank you very much for your review, all feedback is very much welcome and will be passed on to all at Wetherby Home Care. We pride ourselves on being able to support our valued community.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 February 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Wetherby Home Care Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Wetherby Home Care Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Wetherby Home Care Ltd
How many Carers does Wetherby Home Care Ltd employ?
Wetherby Home Care Ltd employs 40 carers.
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