What Type of Services does Wetherby Home Care Ltd offer?

Wetherby Home Care Ltd offers Home Care.

How many Carers does Wetherby Home Care Ltd employ?

Wetherby Home Care Ltd employs 40 carers.

Wetherby Home Care Ltd, 60a York Road, Acomb, York, North Yorkshire YO24 4NW

Wetherby Home Care Ltd

60a York Road, Acomb, York YO24 4NW

6 Reviews

Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Food Preparation & Serving
Shopping Service / Errands

Other Care Provided

Dementia
Palliative / End of Life Care
Physical Disability
Visual / Hearing Impairment

Review from P W (Client) published on 1 December 2021 Submitted via Website • Report

Overall Experience

The staff at Wetherby Home Care have been invaluable. After a stay in the hospital, I increased my calls for a few weeks and they were so accommodating and sent the same carer so I didn't get stressed with someone new. Their service is unfaltering.

Reply from Ruby Harton, Assistant Manager at Wetherby Home Care Ltd

Thank you for your review, we are delighted that you are happy with our services. We try our best to provide continuity as we understand the benefits this has to our clients.

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Care / Support
Management
Treated with Dignity
Value for Money

Review from L C (Daughter of Client) published on 23 November 2021 Submitted via Website • Report

Overall Experience

The level of care Mum receives is overall excellent and she has a lovely rapport with her friendly team of carers. On the few occasions where a procedural issue arises Wetherby Home Care deal with it promptly and satisfactorily.
Seeing first-hand that Mum is happy and safe in her own home is very reassuring

to her family.

Reply from Jim Brady, Director at Wetherby Home Care Ltd

Thank you so much for such lovely feedback! We are delighted that you are happy with our services and it means a lot to hear when families are reassured their loved ones are safe and happy within our care.

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Review from J M (Daughter of Client) published on 23 November 2021 Submitted via Website • Report

Overall Experience

Overall, I am pleased with the care given to my mother. It gives me peace of mind knowing that she is safe and that she receives her medication. The staff are very kind and patient. There have been a couple of minor issues which have been quickly resolved as soon as I made the office staff aware. Communication

is excellent. They have tried hard to provide continuity of care which I feel is very important.

Reply from Ruby Harton, Assistant Manager at Wetherby Home Care Ltd

Thank you for your feedback! We try our utmost to provide continuity as we feel this benefits our clients and reassures families. We are pleased that you are happy with the service we are providing. We will pass your kind comments to the team!

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Review from Chris B (Son of Client) published on 22 November 2021 Submitted via Website • Report

Overall Experience

Thoroughly recommend Wetherby Home Care as they and their staff provide not only care but friendly and efficient service.
They try to keep the same carers to visit in order to build up a relationship with the client. All carers are friendly and have become friends with the family. They provide not

only care but companionship by getting to know their client.

Reply from Jim Brady, Director at Wetherby Home Care Ltd

Thank you very much for your review, we are delighted that you are happy with the service we are providing. It is a pleasure caring for your mum.

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Review from P S (Son of Client) published on 22 November 2021 Submitted via Website • Report

Overall Experience

Care provided for morning and evenings is generally very good, any unscheduled needs are provided with no complaint (bearing in mind the limited time allowed per visit). The only problem is the somewhat erratic visiting times which is no doubt due to daily incidents with various patients, aged people

like to have a set routine! Overall very pleased.

Reply from Jim Brady, Director at Wetherby Home Care Ltd

Thank you for your positive review. We expect that as the disruptive effect of Covid passes normal service will be resumed.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from K J (Client) published on 17 November 2021 Submitted via Website • Report

Overall Experience

Always polite and considerate and a friendly team. All tasks are accomplished with knowledge and expertise. Bright and cheerful and a pleasure to be on the premises. I would recommend them to people of fragile nature, they are all like family!

Reply from Ruby Harton, Assistant Manager at Wetherby Home Care Ltd

Thank you very much for your review, all feedback is very much welcome and will be passed on to all at Wetherby Home Care. We pride ourselves on being able to support our valued community.