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Home Sweet Home Care Agency Ltd

7 Woodlands Road, Malton YO17 8LB
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Care Provided by Home Sweet Home Care Agency Ltd

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Learning Disability / Autism

Good to Know

Group/Owner

Person in charge

  • Heather Thompson (Manager)
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Home Sweet Home Care Agency Ltd Reviews (1)

1.3

Home Sweet Home Care Agency Ltd has a Review Score of 1.3 (1.333) out of 10, based on 1 reviews in the last 2 years. Over all time Home Sweet Home Care Agency Ltd has 1 review.

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Review from Peter M (Client / Service User) published on 18 February 2026 Submitted via Website
Overall Experience
My regular Care Company moved out of the area so I moved to Home Sweet Home.
Big mistake but I wasn't exactly spoilt for choice locally.
I limped through a month of sub standard Care (I used to be a Caregiver myself) with visit times varying and not as promised initially per agreed assessment.
My Caregivers did not provide the Service promised, were dishevelled and were obviously unkempt. The first time I've actually bought 'Fabreeze' to spray after they'd departed.

I do not recommend Home Sweet Home to anyone seeking quality Care.

Reply from Heather Thompson, Director at Home Sweet Home Care Agency Ltd

Home sweet home responded to the initial enquiry the same day and completed a standard assessment, during which visit times and care requirements were agreed and documented. Call monitoring records confirm visits were delivered consistently in line with the agreed schedule. During the period of...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 December 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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