Care Provided by Home Sweet Home Care Agency Ltd
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Food Preparation & Serving
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Home Sweet Home Care Agency Ltd to get a personalised quote
For a more detailed breakdown please enquire.
The price(s) shown are provided by the agency. Contact Home Sweet Home Care Agency Ltd for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Home Sweet Home Care Agency Ltd
- Private Owned
Person in charge
- Heather Thompson (Manager)
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Home Sweet Home Care Agency Ltd Reviews (1)
1.3
Home Sweet Home Care Agency Ltd has a Review Score of 1.3 (1.333) out of 10, based on 1 reviews in the last 2 years.
Over all time Home Sweet Home Care Agency Ltd has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Home Sweet Home Care Agency Ltd
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Review from Peter M (Client / Service User) published on 18 February 2026 Submitted via Website•
Overall Experience
My regular Care Company moved out of the area so I moved to Home Sweet Home.
Big mistake but I wasn't exactly spoilt for choice locally.
Big mistake but I wasn't exactly spoilt for choice locally.
I limped through a month of sub standard Care (I used to be a Caregiver myself) with visit times varying and not as promised initially per agreed...
My regular Care Company moved out of the area so I moved to Home Sweet Home.
Big mistake but I wasn't exactly spoilt for choice locally.
I limped through a month of sub standard Care (I used to be a Caregiver myself) with visit times varying and not as promised initially per agreed assessment.
My Caregivers did not provide the Service promised, were dishevelled and were obviously unkempt. The first time I've actually bought 'Fabreeze' to spray after they'd departed.
Big mistake but I wasn't exactly spoilt for choice locally.
I limped through a month of sub standard Care (I used to be a Caregiver myself) with visit times varying and not as promised initially per agreed assessment.
My Caregivers did not provide the Service promised, were dishevelled and were obviously unkempt. The first time I've actually bought 'Fabreeze' to spray after they'd departed.
I do not recommend Home Sweet Home to anyone seeking quality Care.
↩Reply from Heather Thompson, Director at Home Sweet Home Care Agency Ltd
Home sweet home responded to the initial enquiry the same day and completed a standard assessment, during which visit times and care requirements were agreed and documented. Call monitoring records confirm visits were delivered consistently in line with the agreed schedule. During the period of...
Home sweet home responded to the initial enquiry the same day and completed a standard assessment, during which visit times and care requirements were agreed and documented. Call monitoring records confirm visits were delivered consistently in line with the agreed schedule. During the period of care, no formal concerns were raised regarding missed tasks or failure to deliver the agreed service.
The client did contact the office to raise a concern about a staff members appearance. Management carried out a same-day unannounced spot check, which did not substantiate the concern. The staff member was appropriately presented and met our required standards.
Following a review of care notes, call logs and monitoring records, we do not find the claims made to be supported by the documented evidence, nor are they reflective of the standard of care our service provides.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 December 2021Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Frequently Asked Questions about Home Sweet Home Care Agency Ltd
How much does Home Sweet Home Care Agency Ltd cost?
The agency lists fees from £31.50 for hourly visiting care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Sweet Home Care Agency Ltd to verify any information. View our terms and conditions. Home Sweet Home Care Agency Ltd has a Basic Service -what a Basic Service includes.