Carers arrived on time, they were efficient, kind and treated me with dignity.Patricia S(Client / Service User)

It is good to know he is in the safe hands of people he enjoys being aroundPaul M(Son of Client/Service User)

I would highly recommend them for anyone requiring care - they've gone above and beyond!Karin H(Daughter of Client/Service User)

Carers arrived on time, they were efficient, kind and treated me with dignity.Patricia S(Client / Service User)

It is good to know he is in the safe hands of people he enjoys being aroundPaul M(Son of Client/Service User)

I would highly recommend them for anyone requiring care - they've gone above and beyond!Karin H(Daughter of Client/Service User)

Carefour provides the very best home and live-in care support, so you or your loved ones can live as independently as possible, in the comfort and privacy of your own home.
It is very easy to start getting the help you need from Carefour - their experienced manager will chat to you in the comfort of your own home, without any obligation, about your specific requirements and will carefully choose the...
Care Provided by Carefour Home Care & Live-in Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £21 - £33
- Weekly Live-in Care Fees: £1,400 - £1,700
Our fees vary depending on the level and complexity of care. We are very happy to discuss needs over the phone and give an indication of cost or feel free to book a consultation.
We provide care from 30 minutes to weekly live-in care.
Contact Carefour Home Care & Live-in Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Carefour Services Ltd
- Private Owned
Person in charge
- Joanne Dyke (Registered Manager)
Carefour Home Care & Live-in Care Reviews (57)
Carefour Home Care & Live-in Care has a Review Score of 9.8 (9.825) out of 10, based on 13 reviews in the last 2 years.
Over all time Carefour Home Care & Live-in Care has 57 reviews.
Many many thanks from a grateful family
Thank you so much for your kind words. It means a great deal to our whole team to know your mother felt safe, supported, and cared for with dignity during her time with us. Were so pleased to hear she is now doing well, and we wish her continued health and happiness.
I'm only just started to use care services and this one is so good on all aspects of care. I've worked in care so I know about dignity etc. Staff are very friendly and even have time for banter with hubby which he likes.
Thank you for your lovely feedbackit's especially meaningful coming from someone with care experience, and we're so pleased our team is supporting you both with dignity, kindness and a personal touch.
The support I have had has been great. We have a good system nothing is too much trouble. Recently the office has been a great help getting GP's to come with quicker response than I can do. I have received regular contact with the office.
Thank you very much for your kind feedback. Were really pleased to hear that you have found the support helpful and that the team has been able to assist when you needed it. Ensuring our clients receive prompt support and maintaining good communication with families and professionals is very...
Very happy with all the care I'm receiving. Everyone is really nice and friendly. They help me with the food and help me to wash in the morning, which is a great help.
That's lovely to hear - thank you so much for your kind feedback. We're really pleased the team are supporting you well and making a positive difference to your day. Your comments mean a lot to us.
I cannot begin to describe how grateful I am for the standard of care, kindness + professionalism shown to my mum in last 10 mths. Both from the office to those who gave "hands on" care each day, thank you Carefour, Worcester.
Thank you so much for your heartfelt message. Were truly touched by your kind words and incredibly grateful for the trust you placed in us to care for your mum over the past 10 months.It means the world to our entire teamfrom our office staff to the carers who provide hands-on support dailyto know that our efforts have made a difference.
1st class service couldn't do without them, always jolly.
Thank you for taking the time to leave a review. This is very much appreciated. Your valuable feedback will be shared with the care team.
The carers is very good and all very nice. Sometimes they sit and chat with me if there any washing on the line they will get it.
Thank you so much for your kind words! We're really glad to hear that you're happy with the care you're receiving. It means a lot to us to know our carers are making a positive difference and taking the time to chat and help out with little things like the washing. Your feedback is truly appreciated!
I am cared for very professionally. My disability is increasing e.g mobility and eyesight, both of which are being referred for treatment. Carers are good company with time and patience, good humoured and make my sedentary lifestyle much more tolerable.
Thank you for the very kind comments. We will be sure to pass these onto our care team.
I am very happy with the service and staff and workers are polite, friendly and willing to help in any way they can.
Thank you for your wonderful feedback! We're delighted to hear that you're happy with our service.
I think after having the care system I have improved greatly.
They are always on time and caring.
Thank you so much for your kind words! We are delighted to hear that you feel well cared for and that our team has made a positive difference in your life. Our carers take great pride in providing compassionate and reliable support, and it's wonderful to know that their efforts are appreciated....
What can I say other than the service is absolutely fantastic, so caring and competent with mom. Mom's eyes light up when the carers come. The client and carer are so well matched. Would recommend the company to friends and family.
Thank you for taking the time to complete a review. We are very grateful for your kind comments and will be sure to pass them on to the team.
The treatment by the carers has been very good. Carers are all friendly. Always arrive on time.
We are so grateful for your kind review and we will be sure to pass on your lovely comments to our team.
My elderly and very infirm mother has been under the care of the wonderful Carefour Home Care team since February 2024. From my first contact with the local manager who conducted the initial assessment, I have been impressed with the high level of professionalism and total dedication to clients exhibited by all Carefour staff involved in the care of my Mother. The carers who directly look after my mother are brilliant with all the tasks they carry out, but more importantly they are all authentic individuals who genuinely care about their work and their clients - I have total peace of mind I know my mother is in very safe and caring hands!
We are so grateful you have taken the time to share your experience and provide us with a review of our service. I will be sharing this with the whole team today and I am sure they will be very pleased with your kind comments. Thank you.
Very happy with how they look after my Mum and my Mum is comfortable with them too.
We are very grateful for your kind comments and will be sure to pass them on to the team.
Pleased with the communication between myself and the office. Whenever a query arises I have a quick response and action taken.
The Carefour team took care of my husband. They showed him the utmost respect and dignity. I would recommend them to anyone.
We are so grateful for your kind review and we will be sure to pass on your lovely comments to our team.
Your care, patience and understanding of my uncle's needs in looking after him when he needed it was beyond expectations and helped his wife enormously. My uncle was very grateful for everything you did for him and helping him with dignity and humour. He looked forward to seeing you everyday. Many thanks.
Thank you for taking the time to submit a review. I will pass on your very kind words to the team.
The care you all gave my uncle when he came home from hospital was outstanding. I watched how all the carers were so gentle with him, right up to the day of his passing. I can not express my gratitude to you all enough. I have recommended you to a lot of people. Thank you all so much!
Thank you so much for taking the time to leave such a lovely review. The team were very fond of your uncle and he is sadly missed by us all.
The carers were very kind and considerate and treated my father in law with compassion and dignity. I would highly recommend Carefour Home Care. Nothing was too much trouble and came when I needed them most, they are a lifesaver
Thank you so much for taking the time to review our service. We will be sure to pass on your kind comments to the team.
My wife receives an excellent service from all her carers. They are caring, sensitive and treat her with dignity. Her confidence has grown thanks to the way they are supportive of her. She looks forward to them arriving as she relaxes as they make her feel calm. I feel supported by them as it gives me time to go shopping and do other errands.
Thank you for taking the time to send in a review, we will pass it on to your carers who will be so pleased that you and your wife are happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 April 2019- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Carefour are delighted to be recognised as outstanding in Caring by the CQC and rated Good overall. Our compassion and attention to detail coupled with our nurse-led dedicated care team means we are providing the very best care.
News (0)
There are no news items for Carefour Home Care & Live-in Care.
Awards / Recognitions (5)
- Recipient: Carefour Home Care & Live-in CareDate: Thursday 31 Mar 2022
- Recipient: Carefour Home Care & Live-in CareDate: Friday 30 Apr 2021
- Recipient: Carefour Home Care & Live-in CareDate: Thursday 30 Apr 2020
Meet the Team (3)
My passion for delivering the best possible care comes in many guises. From ensuring our carers are well paid and trained and are carefully matched to our clients, to investing in the latest technology which streamlines our business allowing more time to focus on our people and customers.
I am extremely proud of our ongoing and consistent outstanding reviews on homecare.co.uk and winning the best Top 20 provider win the West Midlands 3 years running.
From our very first contact with you, we take the time to learn about you, your background, likes and dislikes and requirements in order to understand what the best package of care would be. We then carefully match the perfect care team for you, to provide the level of support I would expect myself. We work in partnership with you and can adapt as your requirements change.
Our COVID-19 safety practices are always in line with the latest guidance, our PPE stocks are ample and ongoing training for our care team means that you or a loved one will be safe in our care.
I have a wealth of experience and I have to say this company is the nicest I have ever worked for. If you are looking for care for a loved one, I would choose Carefour.
Frequently Asked Questions about Carefour Home Care & Live-in Care
How many Carers does Carefour Home Care & Live-in Care employ?
Carefour Home Care & Live-in Care employs 105 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Carefour Home Care & Live-in Care to verify any information. View our terms and conditions. Carefour Home Care & Live-in Care has an Enhanced Service - more info.