The Care Collection (Kirklees, Wakefield & Calderdale)

I am now embarking on my 3rd decade in Health and Social Care. I have climbed the professional ladder and have thoroughly enjoyed the exercise. Now at the top, and has earned the position of “influencer”, I want to share my success with my Clients and their families and support them by offering the best possible home care service available.

I have worked across the whole of the care sector with people of all ages and a whole spectrum of conditions including elderly care, Dementia, physical disabilities, brain injuries, mental health, neurological conditions, Learning Disabilities and palliative care.

I have acted as an advocate for my Clients and pioneered for their individual causes. I am incredibly passionate about ensuring people get the support they deserve and always strive to deliver outstanding levels of customer service. My professional training has given me the knowledge and skills to support my caring and empathetic nature as well as my desire to ensure people to lead fulfilling and independent lives.

However, I have often felt disappointed and let down by other care providers or professionals working alongside me. I have at times been demoralised and disheartened by poor practice, misplaced morals and substandard levels of care and customer service. I think the time has come for positive change!

I have therefore created The Care Collection, a stylish and unique, carefully crafted collection of home care services accessible to all.

I have over 12 years’ experience in Health and Social Care. Whilst studying for my degree I worked as a care worker in the community. After graduating I worked as a Field Care Supervisor and then spent 5 years as Registered Manager of a private home care provider overseeing the running of the entire service and staff team.

I joined The Care Collection in January 2018 and became Registered Manager in 2020. My role includes monitoring our service on a regular basis, ensuring it runs safely and effectively for our clients and complies with, and where possible exceeds, industry legislation. I also ensure that the care team receive appropriate training and any extra support and guidance they may need to provide excellent care resulting in a service that can be relied upon and known for its high standards.

I am looking forward to The Care Collection growing and flourishing with the innovative and creative team we have in place and changing people’s perceptions of care. We aim to exceed our clients’ expectations by developing a holistic, person-centered approach to care delivery, focused on promoting independence for everyone.

I assist with carer and client compliance, support new staff and ensure the service continues to run safely and to the highest possible standards.

I started working professionally in care in 2016, after caring for my dad, who was diagnosed with Progressive Multiple Sclerosis in 2000. I joined The Care Collection in January 2019, originally as a Carer, before being promoted to my current role of Compliance Coordinator in May 2022.

I oversee carer and client compliance, support new staff and ensure the service continues to run safely and to the highest possible standards. I am currently completing my Level 3 in Health and Social Care, which has been funded by the company. I am also newly qualified as the lead Autism and Learning Disability trainer.

My background is in education recruitment, where I spent over a decade building strong relationships and guiding candidates into roles where they could really make a difference. I bring that same people-focused approach to my work here and enjoy being part of a team that’s committed to providing outstanding care at home.