We Love Care

The care team are amazing.

My husband received care from We Love Care for four years. Throughout that time the carers were professional and efficient, but also managed to be kind and compassionate. They quickly adapted to my husband's likes and dislikes and his varying moods as his illness progressed. The carers often went the extra mile, helping me when my health was poor. the carers were punctual and the office mostly informed us if they were delayed. The office staff were kind and always adapted to our changing needs. We could not ask for better care and would highly recommend them.

The administration and organisation in providing the service is good. The team members are professional and well-trained and have their client's best interests at heart. Punctual timings are also a feature. A positive experience overall.

I have been a client of We Love Care for over three years now, having been with several other care companies before them. I can honestly say they are the best care agency I have been with. From the management to the carers, the carers are always 99% of the time on time, caring, efficient, and go the extra mile for me and I would never leave them. I've found the best!

The care that We Love Care did for my mum was fantastic, we were always worried about going to another care provider due to the experiences we had in the past but they put our minds at ease when the family could not be there all the time, the staff that went in to see mum regularly were amazing, always going that extra mile to make sure she had everything she needed, also a big thank you to the office staff for helping with the medications and always having someone to talk to. Thank you from all the family!

The care provided for my Father in his last days went above and beyond expectations. The company were extremely kind and supportive of not just my Father but the whole family as well. They also made sure that our wonderful carer was supported in sad and difficult times. I highly recommend them.

I am very happy with the care that is being provided to my parents since We Love Care started. It has taken a lot of pressure off me as I struggled to work full-time and care for them. Each individual carer has been lovely and the office team is very easy to contact and deal with. Thank you.

We Love Care is the fourth agency we have entrusted to look after my mum who has complex care needs (dementia and a degenerative spinal condition) and after five months I can honestly say it has been the best decision we have made. All the carers are very professional, competent and compassionate. Due to her vulnerabilities, it is essential to have the consistency of high-quality personalised care which is exactly what my mum receives on every visit. Her dedicated care team goes above and beyond, not just in implementing her complex care plan, but also in terms of bringing so much fun and joy. You can tell how much they genuinely enjoy their care role and it feels very much for my mum that she has friends coming to visit her and she looks forward to seeing each and every one. They always make her feel safe and valued and treat her with the dignity she deserves. From my perspective, it's a complete luxury to know she is happy and well looked after.

Heartfelt thanks to all We Love Care staff.

As a family we could not fault We Love Care, the owner helped with my mum's funding which was a huge help to her care. The regular staff were fantastic, always kind and cheerful to Mum. It was a great relief knowing, as we couldn't be there every day, that she was being cared for by some great people!

We Love Care looked after my nan for around six months until she went into a home and I can honestly say I don't know what we would have done without them. The carers are extraordinary and nothing was ever too much for them, they really care from their hearts. The team in the office provided me and my family with the support we needed throughout the whole experience and helped us to really understand my nan's dementia diagnosis as this was so new to my family. I can't recommend them enough they truly are amazing! If you're looking for someone to treat your loved ones like they are family, then this is the right company for you!

The regular staff were fantastic and I couldn’t fault them. A few times there had to be new carers - not always met them before they came into my home which was a bit disconcerting but they were eager to help. One girl, in particular, was fantastic - myself and my daughter both adored her and she was a wonderful member of staff.

I highly recommend We Love Care as an organisation that will go that extra step to make sure their clients are well cared for.

After a fall, my father aged over 90 was no longer very able to look after my mother who had Alzheimer's. So we used We Love Care and requested a live-in carer. The carer was brilliant. She kept the house spotlessly clean (because it had been in a dreadful state before - hardly recognised it when I went to visit). When my father died at the beginning of 2021 she really helped to engage mum in conversation which helped stimulate her brain. The staff that covered the breaks for the live-in carer were also very kind, considerate and engaging. Would thoroughly recommend We Love Care.

The carers have now got to know my mother and her requirements, including changing her tv channels!

We Love Care are brilliant we have nothing but admiration for the whole team. After being with a care agency who just didn't seem to actually care, We Love Care are a revelation. The carers go above and beyond in helping my mother-in-law and we feel relaxed in the knowledge that she is being properly cared for. My husband and I would like to thank you from the bottom of our hearts and we appreciate everything that you do for her. The care is excellent. Thank you to the whole team.

We contacted We Love Care to help with the care of my terminally ill wife, whilst we were caring for her at home. We found the manager and her team to be absolutely fantastic - really and truly caring. I would have no hesitation recommending them.

The manager and her team provided me and my family with the most outstanding, human and caring service. I have dealt with many care agencies in the search for 'good enough' care for my husband, who is terminally ill and none of them came close to the level of service I experienced from We Love Care. I was not at all sure how to find the kind of care I needed, or even what I needed to begin with. The manager walked me through each step, in a way that I found clear and helpful and what came across most to me, was that she was very genuine and compassionate. She allowed me to have many conversations with her and took her time to match me with someone who was right for us. I felt that the manager understood not only our needs, but our personalities and what would suit us best. At every stage, she was polite, professional and warm. I have no reservations in highly recommending We Love Care to anyone, with care needs.

We have found We Love Care to be an outstanding care provider. My mum was discharged very early from hospital in early December due to Covid on her ward, yet these carers responded within hours to support my mum and I. Being new to the care system, I was very worried about the quality of care mum would receive, but now I am truly thankful that We Love Care are in our lives. They are a never-ending source of care, advice and support for Mum and I. The managers and carers are so sweet, polite and brilliant at their job. I really can’t thank them all enough, nor recommend them more highly. They are fantastic.

We Love Care was recommended to us by the husband of one of your clients. We found it helpful that we could have an appointed time each day. All of the carers arrived promptly and gave great support and encouragement to my husband. We particularly would like to thank the main carer for all the encouragement she gave to both of us.